Quality and Integrityour Covenant

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Quality and Integrityour Covenant
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Quality and IntegrityOur Covenant

• Quality People
• Quality Equipment
• Quality Solutions Service Offerings

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Quality and IntegrityOur People

• Our Founders
• Our Drivers
• Our Customer Service Teams
• Our Management Team

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Quality and IntegrityOur Founders

• Founded 1986 by David Jacqueline Parker
• Has grown from 25 trucks to over 3,500 trucks
• Founded with a commitment to be the best
  Team-Expedited, Trans-Continental truckload
  service Provider
• Have expanded into Dedicated, Temperature
  Controlled and Solo/Regional Service Offerings
• Guiding Principles of Covenant Transport are
  still practiced today

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Quality and IntegrityOur Drivers

• Hire and train safe, quality drivers
• Student training program
• Require extensive background/safety checks
• More info than standard D.O.T. requirements
• Provide on-going safety and quality training for
  our drivers
• Quarterly and annual safety reviews
• Provide various driving options to retain quality
  drivers
• Team, Dedicated, Temperature Controlled, Solo,
  Regional

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Quality and IntegrityCustomer Service

• Experience and Longevity
• Many Customer Service Representatives have been
  with Covenant since our founding
• Assigned to Specific Geographic Regions
• Ensures familiarity, consistency and accuracy in
  dealing with specific customers
• Equipped With the Tools to Succeed
• Satellite tracking and tracing capabilities
• EDI, Internet, and FAX load tendering
  capabilities

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Quality and IntegrityManagement Team

• Numerous Years of Transportation Experience
• Many Senior Managers with Covenant since our
  founding
• Additional experience from outside the company
• Diverse Backgrounds
• Backgrounds in LTL, Brokerage, Intermodal,
  Manufacturing, Marketing and Business Ownership
• Commitment to Quality and Excellence
• Focused on providing customer-specific solutions

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Quality and IntegrityOur Equipment

• One of the Newest Fleets of Trucks
• 3,500 Trucks - Avg age 1.5 Years
• Freightliner and Volvo Trucks
• Tailored to Divisional and Drivers needs
• New And Specialized Trailer Fleet
• 7,200 Trailers Average age 3.3 Years
• 53 Dry Van and Temperature Controlled Trailers
• Air-ride equipped

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Quality and IntegrityOur Equipment

• New-quality Equipment
• Reduces maintenance failures and downtime
• Increases customer and driver satisfaction
• Employs latest technology
• Ergonomic cabs with creature comforts increases
  driver satisfaction
• New-quality Equipment
• Complies with recent environmental regulatory
  controls
• Aids in re-sale value
• Reflects the quality of the customers and their
  products we haul.

Inside of New Tractor
New Emissions Engine!
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Quality and IntegrityService Offerings

• Diversified Service Offerings
• Numerous Options for Customized Solutions
• Ability to Grow and Adapt to Customer Needs
• Allocate Capacity to Accommodate Customers
• Provide Additional Career Options for Drivers

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Quality and IntegrityService Offerings

• Team XL Xpedited Longhaul Service
• Specializing in Time-Definite, Trans-Continental
  Team Service
• Over 1,000 Teams
• Dedicated Service
• Contracted Assets to provide consistent service
  and guaranteed capacity
• Temp Control Service
• Team and Solo Service for Temperature
  Controlled/Protected shipments
• Over 300 Trucks
• Solo/Regional Service
• Midwest and Southeast Regional Short-haul
  operations
• Solo driver operations East of the Rocky
  Mountains
• Covenant Solutions
• Provide additional, out-sourced capacity
• Able to meet seasonal and promotional surges
• G.O.L.D. Expedited (Guaranteed On-time Linehaul
  Delivery)
• Specializing in air-freight diversion, critical
  time-definite and next-day shipments

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Diversified Service Offerings
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Quality and IntegrityService Offerings
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Quality and IntegrityOur Covenant

• What Can Covenant Provide to You?
• Experienced Drivers, Customer Service and
  Management
• Premium, quality equipment
• Consistent Service and Capacity
• Solutions to Various Transportation Needs
• Quality and Integrity in everything we do

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Thank You!