Springhill Group - General Counselling

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SPRINGHILL GROUP

• General Counselling

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• What should I expect from therapy? You should
  expect one or a series of confidential
  appointments of up to an hour in length in a
  suitable professional setting. The process should
  also provide you with the opportunity tomake
  sense of your individual circumstances
• have contact with a therapist who will help
  identify the choices for change
• feel supported during the process of change
• reach a point where you are better equipped to
  cope with the future

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• Is counselling and psychotherapy
  confidential? Everything you discuss is
  confidential between you and the counsellor or
  psychotherapist. There can be certain legal
  exceptions and the practitioner should clarify
  this with you prior to the establishment of any
  agreed contract for working. You may have
  specific queries about confidentiality depending
  on the format of the therapy. For example, with
  online counselling, you may wish to ask the
  following questions to your therapistAre the
  notes from therapy protected by passwords and
  encrypted?
• Are printouts held in a secure cabinet?
• What happens when there are technical problems?

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Should my therapist carry liability insurance?

• Professional liability insurance is not currently
  a legal requirement. However, a number of
  professional associations, strongly recommend
  that therapists take out appropriate insurance
  coverage. Examples of insurance policies which a
  therapist might have are professional indemnity,
  public and products liability, libel and slander
  to name a few. It is suggested that you check
  your therapist has appropriate and adequate
  insurance in place before engaging their
  services. If you are unsure then you should
  consult an insurance professional or a legal
  expert for further guidance. The insurance is not
  only intended to protect the therapist but offer
  peace of mind that if something should go wrong,
  there are funds in place to compensate you in
  such an event. For further information you may
  find the British Insurance Brokers
  Association website useful. Author Towergate
  Professional Risks