OneNeck IT Services: Dynamics AX Management - How to Benefit from an End-to-End Solution

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Dynamics AX Management

• How to Benefit from an End-to-End Solution

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Dynamics AX Management

• When it comes to Dynamics AX management, some ERP
  outsourcing companies tout end-to-end solutions.
• But, what does that really mean?

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Dynamics AX Management

• In many scenarios, these solutions would provide
  package implementation, selection, ongoing
  management and operation of the Dynamics AX
  environment.
• Basically, companies are looking for a
  best-of-breed solution.

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Dynamics AX Management

• The challenge is finding a Dynamics AX management
  company that can do everything well.
• When businesses find an outsourcing firm claiming
  to provide a total solution, theyll need to dig
  deep into the firms capabilities.
• For example, companies must pay special attention
  to the outsourcing firms internal operations.

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Dynamics AX Management

• What are the different roles and responsibilities
  within the outsourcing organization?
• How are problems identified and assigned
  responsibility to resolve?
• How are services coordinated and integrated
  within the overall Dynamics AX management
  solution?

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Dynamics AX Management

• Dynamics AX management services can vary greatly
  among different providers.
• Most businesses acknowledge the need for outside
  help when designing and installating a complex
  Dynamics AX environment, especially if legacy
  systems are being replaced.

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Dynamics AX Management

• Post-implementation can be just as demanding.
• Companies dont recognize just how difficult
  Dynamics AX management will be on a continual
  basis.
• Once the system is in place, ongoing operations
  is the longest, and most challenging, phase of
  the ERP application lifecycle.

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Dynamics AX Management

• Its these post-implementation services that can
  deliver the most benefits from a Dynamics AX
  environment.
• According to industry research firms,
  post-implementation ERP management services in
  the U.S. will grow significantly in the coming
  years

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Dynamics AX Management

• Integrating Support Services
• Post-implementation Dynamics AX management must
  include in-depth support.
• Specifically, companies will need help with
• Application Support
• Help Desk Support
• Database Administration
• Systems Administration

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Dynamics AX Management

• As a result, companies will value Dynamics AX
  management services that provide continuity to
  their operations and cost economies.
• They can better leverage their application
  environment by outsourcing.
• The best qualified outsourcing company will
  tailor a solution to specific requirements.

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Dynamics AX Management

• By customizing, businesses can address their
  unique environments and gain the greatest
  benefits.
• Instead of a one-size fits all approach, this
  service philosophy can be a major factor in
  optimizing a companys operating environment.

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Dynamics AX Management

• Benefits of Outsourcing Dynamics AX Management
• In addition to the major benefits noted above,
  outsourcing the management of a Dynamics AX
  environment can produce a much greater return on
  IT investments.
• In particular, companies that outsource can
  instead focus on strategic goals and not worry
  about the day-to-day management of their
  application environment.

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Dynamics AX Management

• Outsourcing allows better management of operating
  costs.
• Businesses will gain immediate access to
  technical and application experts without the
  staffing expense.
• Finally, outsourcing Dynamics AX management will
  improve overall system performance and increase
  user support.

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About the Author

• Chuck Vermillion is CEO and founder of OneNeck IT
  Services, a leading provider of hosted
  application management and managed services since
  1997. For more information about Dynamics AX
  Management, visit http//www.oneneck.com/Solutions
  .aspx today.