Leadership, Motivation, and Problem Solving in Organizations

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Leadership, Motivation, and Problem Solving in
OrganizationsAdd graphics, other
sub-categories, etc. to enhance this
presentation.Chapter 6, Odgers Keeling
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Main Topics

• Effective Leadership
• Staff Motivation
• Power, Office Politics, and Motivation
• Decision Making and Problem Solving

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Effective Leadership

• The Nature of Leadership
• Leadership Habits, Attitudes, and Styles
• Women as Leaders

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The Nature of Leadership

• Doing Things Right or Doing The Right Thing
• Leadership Qualities

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Leadership Habits, Attitudes, and Styles

• Habits
• Attitudes
• Styles

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Leadership Habits

• Proactive
• Begin with the End in Mind
• First Things First
• Think Win-Win

• Listen First, Then Express Yourself
• Synergize
• Sharpen the Saw

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Leadership Attitudes

• Theory X
• Theory Y
• Theory Z

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Leadership Styles

• Autocratic
• Participative

• Task-Oriented
• People-Oriented

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Women as Leaders

• Stereotypes
• Feminine Approach
• Masculine Approach
• Women Using Masculine

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Staff Motivation

• Motivating Factors and Recognition
• Motivation and Maslows Need Theory
• Motivating Generation X Workers
• Motivating Older Workers
• Motivational Problems and Behaviors
• Job Satisfaction

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Motivating Factors and Recognition

• External Motivating Factors
• Internal Motivating Factors
• Staff Recognition

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Managing Low-Wage Workers

• Whats Needed?
• Signs of Discontent

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Motivation and Maslows Need Theory

• Physiological or Biological Needs
• Safety and Security Needs
• Social or Belonging Needs
• Esteem or Ego Needs
• Self-actualization or Self-fulfillment Needs

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Motivating Generation X Workers

• Parallel Processing Ability
• Random Access Thinking
• Connected
• Technology as Friend Not Foe

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Motivating Older Workers

• Cost of Living
• Older Workers beneficial to everyone
• Good Work Ethics
• Dependable
• Flexible Scheduling
• Seasoned
• Experienced

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Motivational Problems and Behavior

• Personality Disorder
• Defensive Behavior
• Rationalization
• Projection
• Aggression
• Scapegoat
• Withdrawal
• Abnormal Behavior

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Job Satisfaction

• Job Enrichment
• Horizontal Moves and Broadbanding

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Power, Office Politics, and Motivation

• Power and Motivation
• Office Politics and Motivation
• The 3 Ps

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Power and Motivation

• Position Power
• Personal Power

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Office Politics and Motivation

• Avoiding Taking Sides in Power Struggle
• Keep Social Contacts Constructive

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Decision Making and Problem Solving

• Decision-Making Responsibility
• Problem-Solving Steps

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Decision Making Responsibility

• The Decision-Making Process
• Need
• Two Alternatives
• Choice

• Factors to Consider
• 7 Factors
• 4 Questions
• Group Decision Making
• 8-Step Systematic Approach

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Problem-Solving Steps

• Define Idea or Problem
• Collect, Interpret, and Analyze Information
• Develop Alternate Solutions
• Analyze Implications
• of Alternatives

• Select Preferred Alternative
• Implement Decision
• Follow Up, Evaluate, and Modify If Needed

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QUESTIONS?
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