The 360 Leader

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The 360 Leader

• Leading From the Middle
• John C. Maxwell

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Myths of Leading from the Middle

• The Position Myth I cant lead if Im not on top
• The Destination Myth When I get to the top, then
  Ill learn to lead
• The Influence Myth If I were on top, then people
  would follow me
• The Inexperience Myth When I get to the top,
  then Ill be in control

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Myths of Leading from the middle

• The Freedom Myth When I get to the top, Ill no
  longer be limited
• The Potential Myth I cant reach my potential if
  Im not the top leader
• The All or Nothing Myth If I cant get to the
  top, then I wont try to lead

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Challenges Facing 360 Leaders

• The Tension Challenge the pressure of being
  caught in the middle.
• Factors that impact the tension
• Empowerment Authority and responsibility
• Initiative How to balance initiating vs
  overstepping boundaries
• Job Parameters Knowledge
• Appreciation Who gets the credit

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How to Relieve Tension Challenge

• Get comfortable in the middle
• Get clear lines of communication
• Get quick answers
• Maintain trust of the leader
• Find a way to relieve stress

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Bad Leadership

• The Insecure Leader
• The Visionless Leader
• The Incompetent Leader
• The Selfish Leader
• The Chameleon Leader
• The Political Leader (see Chameleon)
• The Controlling Leader
• The Bully Leader

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How to Relieve Bad Leadership Challenge

• Find common ground
• Identify and appreciate leaders strengths
• Leverage strengths and add value
• Get permission to develop a game plan
• Expose the leader to good leadership resources
• Publicly affirm the leader
• Stay true to yourself

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Leading Up

• Be the type of person that others want to follow
• Manage emotions
• Manage time Until you value your time, you will
  not do anything with it M. Scott Peck
• Manage priorities
• 80 of the time work where you are strongest
• 15 of the time work where you are learning
• 5 of the time work in other necessary areas

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Leading Up

• Create a stop doing list
• Become a specialist
• The ABCs of energy management
• Activity without direction doing things that
  dont matter
• Burden without action not being able to do
  things that really matter
• Conflict without resolution not being able to
  deal with the issue

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Leading Up

• THINK
• Make your words have value
• LISTEN
• Create balance in your life
• Do your job well
• For every problem you identify, bring a solution
• Be honest tell the leader what they need to
  hear, not what they want to hear
• Stand up for the leader
• Stand in for the leader

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Leading Across

• Expand your circle of acquaintances beyond
• Your inner circle
• Your expertise
• Your strengths
• Your personal prejudices

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Leading Across

• Take an interest in people
• Get to know people
• Respect people
• Add value to people
• Fill in their gaps
• Share with others
• Invest in their growth
• Take them along

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Leading Across

• Affirm people compliment in public, be genuine
• Enjoy healthy competition it creates camaraderie
• Be a friend
• Listen
• Find an interest not related to work
• Be available outside business hours
• Have a sense of humor
• Be truthful A friend is one who warns you

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Leading Across

• When the eagle are silent, the parrots begin to
  jabber, W. Churchill avoid office politics
• Evade petty arguments
• Stand up for whats right not popular
• Maximize your vantage point from the middle, look
  at all sides of the issue
• Be credible and consistent
• Let the best idea win

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Leading Across

• Be Real/Authentic
• Admit your faults
• Ask for advice
• Be open to learning from others
• Put away pride and pretense (BE REAL)

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Leading Down

• Slow down
• Express that you care
• Create balance of personal and professional
  interest
• Pay attention when people start to avoid you
• Its about the people. Tend to the people, they
  will tend to the business

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Leading Down

• See everyone as a 10 not a 2
• Catch them doing something right
• Believe the best

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Leading Down

• Develop each team member as a person. Remember
  please, that development is a long term process
• Discover each persons dreams
• Lead each person uniquely
• Facilitate each persons self knowledge
• Engage in hard conversations readily
• CELEBRATE
• Empower and prepare them for leadership

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Leading Down

• Discover their strengths
• Give them the right job
• Provide world class training

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Leading Down

• Model desired behavior
• The leaders
• Behavior determines the culture
• Attitude determines the atmosphere
• Values determines the decisions
• Investment determines the return
• Work ethic determines the productivity

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Leading Down

• Transfer the Vision with
• Clarity
• Connection to past, present and future
• Purpose
• Goals
• Stories (STAR)
• Passion

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Leading Down

• Reward for results
• Praise publicly and privately talk is cheap
  unless you back it up with money
• Remember please, you get what you pay for
• Reward individually
• Give perks beyond pay
• Promote

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Team Building

• Visionary leaders are willing to hire people
  better than themselves
• Wise leaders shape people into teams
• Wise leaders listen

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Without a Leader

• Vision is lost
• Decisions are delayed
• Agendas multiply
• Conflicts are extended
• Morale is low
• Production is reduced
• Success is difficult

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Qualities of 360 Degree Leaders

• Adaptability
• Discernment
• Perspective
• Communication
• Security

• Servanthood
• Resourcefulness
• Maturity
• Endurance
• Countability