Bruce Bailey David Baquis Timothy Creagan

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Getting Ready for the New Section 508 Standard

• Bruce Bailey David Baquis Timothy Creagan
• U.S. Access Board
• Section 508 Coordinators Conference
• Gettysburg, PA
• November 4, 2010

2
Review of ICT Refresh History

• 255 guidelines effective (1998)
• 508 standards effective (2001)
• Refresh process starts (2006 2008) TEITAC
• TEITAC report April 3, 2008
• ANPRM March 22, 2010
• Public hearings
• San Diego, CA March 25, 2010
• Washington, DC May 12, 2010
• Public comment period ended June 21, 2010

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ANPRM and Draft Text

• ANPRM
• http//www.access-board.gov/sec508/refresh/notice
  .htm
• Draft Text
• http//www.access-board.gov/sec508/refresh/draft-
  rule.htm

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What is Different?

• Organization has changed feature based
• Advisory Notes next to provisions
• Reflects current technology
• Definition of content what is covered?
• Referenced standards
• WCAG 2.0 Harmonization

5
Chapters in the draft text

• Chapter 1- 508 Chapter 1 255
• Chapter 2 Functional Performance Criteria
• Chapter 3 Common Functionality
• Chapter 4 Platforms, Applications and
  Interactive Content
• Chapter 5 Electronic Documents
• Chapter 6 Synchronized Media Content and
  Players
• Chapter 7 Hardware Aspects of ICT
• Chapter 8 Audio Output from Hardware
• Chapter 9 Conversation Functionality and
  Controls
• Chapter 10 ICT Support Documentation and ICT
  Support Services

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ICT Content Chapter 1

• Communication Official by agency or
  representative
• To Federal employees and contains information
  necessary to perform job
• OR
• To members of the public necessary to conduct
  official business with the agency (see Agency
  mission)

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ICT Content Examples

• To Federal employees
• Working conditions or policies
• IT policies, security, or personnel information 
• general announcements of upcoming agency events
  (announcement about annual budget in-house
  training) 
• To the public
• technical assistance about agency regulations
• content posted on the agency website
• information about benefits or programs
  administered or provided by the agency

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Chapter 2 FPCs

• 202.2 Without Vision 
• 202.3 With Limited Vision 
• 202.4 Without Perception of Color 
• 202.5 Without Hearing 
• 202.6 With Limited Hearing 
• 202.7 Without Speech 
• 202.8 With Limited Manipulation 
• 202.9 With Limited Reach and Strength 
• 202.10 Without Physical Contact 
• 202.11 Minimize Photosensitive Seizure Triggers 

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Functional Performance Criteria - Examples

• Changes

• New

• Limited Vision (202.3)
• -20/200 v. 20/70
• Limited hearing (202.6)
• -Clarity, background noise

• Color vision deficits (202.4)
• Without Physical Contact (202.10)
• Photosensitive seizure triggers (202.11)

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Chapters 4 5

• Chapter 5

• Chapter 4

• Platforms, Applications and Interactive Content
• Examples web-based and traditional applications
  (email client, word processor, e-learning course)
  Content formats as platforms (spreadsheets

• Electronic documents mostly static,read-only,
  non-interactive content.
• Examples Word files, PDFs, PowerPoint
  presentations, Excel spreadsheets, simple web
  pages (w/o Flash)

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Chapters 6,8 9

• Chapter 6 Synchronized Media Content and
  Players
• Chapter 8 Audio Output from Hardware
• Chapter 9 Conversation Functionality and
  Controls

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Next Steps in the process

• Analyze comments
• Develop proposed rule (NPRM)
• Develop regulatory assessment
• Submit to Office of Management and Budget
• Publish NPRM in the Federal Register
• Public comment period
• Final rule

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Conversation, Audio, Video 508 Coordinators
Meeting

• David Baquis
• U.S. Access Board
• November 2010

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Hearing Access Amplification

• Audio clarity on interconnected VoIP
• Volume gain
• Incremental step when volume is stepped-up
• Different on audio output not held up to ear

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Hearing Access HAC

• Magnetic coupling
• Minimized interference

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Audio Connection

• Pick one
• Handset
• Audio jack
• Hardware or wireless adaptor (not in public
  location)
• Volume adjustability shall be provided

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Hearing Access IVR

• Pause, skip, rewind, slow down, and repeat all
  messages and prompts
• Intelligibility
• Background sounds

18
Call Status and Functions

• Examples Caller ID, messages waiting, duration
  of call
• Best practice to display via computer
• Low vision called out, not just blindness

19
Video Communication Support

• Interoperability (not proprietary only)
• Include microphones plus speakers
• Quality of visual communication data and
  display

20
Alerting systems

• Alternate alerting for VoIP telephone systems
• Non-auditory alerting on video telephones

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Real-time Text (RTT)

• More than TTYs
• ICT that provides real-time voice conversation
  functionality shall support RTT
• Interoperability (not proprietary only)
• RTT reliability
• Pass-through products and error rate
• Support for VCO/HCO

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Interactive Elements

• Examples DVD menus, on-screen programming guides
• Conform to provisions for electronic content

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Audio only

• Prerecorded
• Captions
• Transcript that is accessible
• Realtime
• Real-time synchronized text

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Video only

• Prerecorded
• Video description
• Transcript that is accessible
• Real-time
• Real-time video description

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Synchronized audio and video

• Synchronized captions
• Video description
• Multiple areas of focus

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Processing technology

• Captioning support
• Video description support

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User Controls

• Accessible controls
• Comparable prominence for CC and VD controls
• Distinguishing speech from background noise

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What is ICT?

• What Content is covered?
• Tim Creagan
• U.S. Access Board
• November 4, 2010

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Current definition EIT

• Electronic and information technology.  Includes
  information technology and any equipment or
  interconnected system or subsystem of equipment,
  that is used in the creation, conversion, or
  duplication of data or information.
• The term electronic and information technology
  includes, but is not limited to,
  telecommunications products (such as telephones),
  information kiosks and transaction machines,
  World Wide Web sites, multimedia, and office
  equipment such as copiers and fax machines.
• The term does not include any equipment that
  contains embedded information technology that is
  used as an integral part of the product, but the
  principal function of which is not the
  acquisition, storage, manipulation, management,
  movement, control, display, switching,
  interchange, transmission, or reception of data
  or information.
• For example, HVAC (heating, ventilation, and air
  conditioning) equipment such as thermostats or
  temperature control devices, and medical
  equipment where information technology is
  integral to its operation, are not information
  technology.

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Current EIT functions

• the principal function of which is not the
  acquisition, storage, manipulation, management,
  movement, control, display, switching,
  interchange, transmission, or reception of data
  or information..

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Proposed definition ICT

• Electronic and Information Technology (EIT). 
  This is also referred to as Information and
  Communication Technology (ICT).  This includes
  information technology and is any equipment or
  interconnected system, or subsystem of equipment,
  which is used in the
• creation, conversion, duplication, automatic
  acquisition, storage, analysis, evaluation,
  manipulation, management, movement, control,
  display, switching, interchange, transmission,
  reception, or broadcast of data or information.
• ICT includes, but is not limited to electronic
  content, including email, electronic documents
  and Internet and Intranet web sites
  telecommunications products, including video
  communication terminals computers and ancillary
  equipment, including  external hard drives
  software, including operating systems and
  applications information kiosks and transaction
  machines videos IT services and multifunction
  office machines that copy, scan and fax documents.

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Proposed ICT functions.

• creation, conversion, duplication, automatic
  acquisition, storage, analysis, evaluation,
  manipulation, management, movement, control,
  display, switching, interchange, transmission,
  reception, or broadcast of data or information.

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Whats different

• ICT instead of EIT
• Definition separated from provision (principal
  function E103.3.2)
• New examples of content email, video
  communication terminals, electronic documents

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Electronic Documents

• Getting Ready for the New Section 508 Standard
• Bruce Bailey, Access Board
• 4 November 2010
• Section 508 Coordinators Training Conference
• Gettysburg, PA

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Agenda

• Big Change
• More Documents, More of the Time, for More People
• Full scope TBD
• What are some expectations for accessible
  electronic documents?
• Using WCAG 2.0 Success Criteria as benchmark
• Examples of using MS Word for making accessible
  documents

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Why WCAG?

• Why not use draft provisions?
• We know we will be making changes.
• We dont know what the final language will be.
• Why use WCAG 2.0 language?
• We know we will be harmonizing
• We do not know the details of how!
• WCAG 2.0 is stable (December, 2008)

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WCAG 2.0 Virtues

• Publically vetted, lots of input
• 9 years active work!
• Attention paid to plain language
• But there is still a learning curve
• WCAG 2.0 Success Criteria
• Written to be technology neutral
• Written so they can be evaluated as true/false
  statements

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WCAG 2.0 Virtues, Continued

• Robust Linked Resources
• Understanding Documents
• Intent
• Background Material
• Examples
• References
• How To Meet Documents
• Sufficient Techniques
• Common Failures
• http//w3.org/tr/wcag

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1.1.1 Non-text Content

• All non-text content that is presented to the
  user has a text alternative that serves the
  equivalent purpose
• 502.2.1 Equivalent Purpose (draft p. 54)
• Word 7
• Context ? Size ? Alt Text

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1.1.1 Non-text Content Exceptions

• Sometimes descriptive identification is or
  other specific text alternative is required
• Controls, Input
• Time-Based Media
• Test
• Sensory
• CAPTCHA
• Decoration, Formatting, Invisible
• ALT""
• Usually, the above exceptions are concerns for
  web and software developers, not document authors.

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1.3.1 Info and Relationships

• Information, structure, and relationships
  conveyed through presentation can be
  programmatically determined or are available in
  text.
• 503.2 Information, Structure, and Relationships
  (draft p. 57)
• Word 7
• tabbing vs. tables
• formatting vs. styles

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1.3.2 Meaningful Sequence

• When the sequence in which content is presented
  affects its meaning, a correct reading sequence
  can be programmatically determined.
• 503.3 Logically Correct Reading Sequence (draft
  p. 57)
• Word 7
• Text Boxes vs. Paragraph Borders

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More Examples

• 1.3.3 Sensory Characteristics Instructions
  provided for understanding and operating content
  do not rely solely on sensory characteristics of
  components such as shape, size, visual location,
  orientation, or sound.
• 1.4.3 Contrast (Minimum) The visual
  presentation of text and images of text has a
  contrast ratio of at least 4.51
• 1.4.4 Resize text Except for captions and
  images of text, text can be resized without
  assistive technology up to 200 percent without
  loss of content or functionality.

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Contact us

• Want more information?
• 800-872-2253 (voice)
• 800-993-2822 (TTY)
• 508_at_access-board.gov
• http//www.access-board.gov

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