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Midway Auto Parts

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Midway Auto Parts Insurance Company Presentation 03/11 Midway Auto Parts Family-owned auto recycling business started in 1987 Add New Aftermarket & OE Take-off ... – PowerPoint PPT presentation

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Title: Midway Auto Parts


1
Midway Auto Parts
  • Insurance Company Presentation

2
Midway Auto Parts
  • Family-owned auto recycling business started in
    1987
  • Add New Aftermarket OE Take-off products in
    2008
  • Business has been built on uncompromising
    commitment to our customers and our adherence to
    the guidelines and principals of the recycling
    industrys best practice leaders
  • Two locations in Kansas City metro area offering
    daily delivery to collision repair shops
  • 60,000 square foot warehouse housing over
    1,000,000 in recycled original, OE take-offs,
    new aftermarket products and reconditioned wheels
    and bumpers
  • 90 Fill Rate

3
Midway Auto Parts
  • Greg Wilcox Director
  • 30 years in automotive recycling business
  • Started Midway in 1987 with 5 employees, grown to
    75 in 2011
  • Added Auto Sales Division in 2000 with 1.5 acre
    facility that sells vehicles, motorhomes,
    motorcycles and equipment
  • Active industry participant, current board member
    of United Recyclers Group (URG)
  • Danielle Wilcox President
  • 25 years in business
  • Manages all administrative and accounting areas
  • Chris Wilcox Vice President
  • 17 years in business
  • Acting general manager overseeing all operations
  • Royce Smith Treasurer
  • 18 years in business
  • Title manager for Auto Parts Auto Sales
    divisions
  • Aimee Studna Aftermarket Division
  • 7 years in business
  • Manages accounting and inventory for aftermarket
    division marketing and web development for all
    divisions
  • Ryan Falco Aftermarket Division
  • Joined Midway in 2008

4
Midways Daily Delivery Area
5
What is Team PRP?
  • National organization of independent auto
    recyclers
  • Use identical product quality assurance program
    based on ISO9000 standards
  • Each member delivers consistent, high quality
    parts and customer service

6
Midway/Team PRP Benefits
  • We pay supplements on our parts
  • Open communication to estimator and repairer
  • Lifetime guarantee against corrosion perforation
    on all sheet metal parts and one year parts
    labor guarantee on all mechanical parts
  • National and region shared inventory for
    immediate parts availability with 24-hour
    in-stock shipping policy
  • Quotes within 15 minutes and guaranteed for
    minimum of 7 days
  • No hassle return policy, including cuts

7
Midway/Team PRPPremium Recycled Products
  • Premium Recycled Parts standard recycled OEM
    parts are determined by their condition based on
    standardized measurements.
  • Collision Parts are graded in units or hours of
    damage which are determined by the damaged area
    size.
  • Utilize United Recyclers Group (URG) standard
    measurement practice. One unit or hour of damage
    is comparable to size of credit card
  • Premium (A) Grade Collision parts have less than
    one hour of repair allowance
  • Standard (B) Grade Collision parts have more than
    one but less than two hours of repair allowance
  • Mechanical Parts are graded on an average yearly
    mileage assessment relative to the actual mileage
    of the vehicle from which the part was retrieved.
  • Premium (A) grade mechanical parts yield less
    than 15K miles per model year
  • Standard (B) grade mechanical parts average 15K
    to 20K per model year
  • Mechanical parts in excess of 20K miles per model
    year are not supplied unless requested

8
What is the Professional Parts Group?
  • Quality Driven Aftermarket Parts Distribution
  • Network of Preferred Distribution Professionals
    focused on supplying the best quality aftermarket
    parts available
  • Backed by a consistent, dependable customer
    service experience
  • Committed to safety, quality and long term
    customer satisfaction
  • Offer and support only the best available
    alternative products that meet all industry
    standards
  • Focused on the collision repair industry at the
    highest levels

9
Professional Parts Group Product Categories
  • Structural Parts
  • Factory equivalent in manufacture process,
    material content and product performance without
    compromise or excuses, structural and safety
    related parts and products will never be
    substituted with substandard products.
  • Exterior Parts
  • Only products certified or approved to be
    functionally equivalent to their intended
    application are part of the Professional Parts
    Group Collision parts offering.
  • Lighting Products
  • Only products proven to meet FMVSS108 and are
    approved for DOT certification will be offered in
    the PPP line. Professional Parts Group quality
    assurance team will retain copies of
    documentation for all products which require
    Federal or DOT product standards criteria.
  • Cooling Products
  • Equivalent material content and performance
    characteristics are the baseline consideration.

10
Professional Parts GroupManufacturers
  • Lights
  • TYC/Genera
  • US division founded in 1991
  • 5 warehouses in US
  • 1 million square feet of warehouse space
  • ISO 9001 Certified
  • ISO14001, QS9000/TS16949 Certified
  • Approved as full participants of CAPA parts
    certification program for North America since
    July 2005
  • They are committed to quality standards in their
    processes and procedures and they are held
    accountable by independent third party testing
  • All products meet DOT FMVSS 108 111
    government standards where applicable
  • OE Clients include Ford, Visteon, Suzuki, Isuzu

11
LIGHTSManufacturing Process
  • Design
  • Every detail of TYC products is meticulously
    designed to meet or exceed stringent quality
    control.
  • Processes
  • The latest technologies are used in the creation
    of TYC products. Robotic technologies are used to
    ensure consistency to product quality. Sensory
    devices are used in conjunction with production
    and assembly jigs to help detect any product
    offset or variation during production process.
    Five photometric tunnel labs to test reflection
    intensity and light pattern are available
    in-house for lighting products compliance.
  • Vehicle Test Fit
  • Prototypes are created and mounted onto a
    vehicle. Any adjustment needed is made prior to
    market release. Each product is fit and
    performance tested to ensure drop-in, hassle-free
    installation.
  • Accelerated Fatigue Tests
  • An array of tests is conducted on each product to
    assure top-notch quality. Test, such as abrasion,
    humidity, rain, salt spray, and vibration, are
    applied to meet or exceed DOT/SAE and industry
    standards.
  • Compliance Standard
  • SAE/DOT
  • FMVSS-108
  • FMVSS-111
  • ISO90012000
  • TS16949
  • QS9000
  • Q1

12
Professional Parts GroupManufacturers
  • Structural Parts
  • Diamond Standard by Reflexxion
  • Diamond Standard Structural Parts are Designed to
    Meet OEM Part Quality and Performance
  • Blueprint for quality
  • Use material that matches OEM in mechanical
    properties
  • Use material that has the same thickness as OEM
  • Create parts to be the same shape as OEM through
    reverse engineering
  • Verify vehicle fit and crash performance vs. OEM

13
Professional Parts GroupManufacturers
  • Structural Parts
  • Diamond Standard by Reflexxion
  • Full Assembly Step Bumpers
  • V-5 Tested to VESC Protocol for Safety and
    Towability
  • Only USA Made Steel Bumpers
  • HSLA High Strength Steel
  • 3 Year Chrome Warranty
  • IIHS Protocol Tested
  • High Density Absorbers
  • OE Material
  • Meets FMVSS 302 Flamability Standards
  • High Strength Steel Reinforcements
  • Roll Formed HSLA Steel
  • Safety Tested
  • Brackets, Braces Supports
  • OE Style Check Fixtures to Ensure Fitness
  • Quality Tested for Material and Strength

14
Professional Parts GroupManufacturers
  • Structural Parts
  • Facilitated Ordering Correct Part
    Delivery/Identification
  • Each Diamond Standard Brand Safety part has been
    assigned a unique partslink number ending with
    the suffix DS.
  • Estimating systems and distributors can recognize
    the Diamond Standard parts numbering system to
    establish Diamond Standard part visibility.
  • Shop identification of the correct part is
    further enhanced by Diamond Standard branded
    outer packaging and labeling.
  • Cradle-To-Grave Permanent manufacturer Part
    Identification
  • The Diamond Standard Safety part identification
    standard provides permanent manufacturer
    identification, lot number and part number
    engraved or embossed into each Diamond Standard
    part. This meets all state regulations for
    manufacturer identification on crash parts used
    in the repair.
  • Part Traceability Label Seal of Assurance
  • A two-part tracking label is affixed to each
    diamond Standard Brand Safety part, the lower
    portion of the two-part label can be placed on
    repair orders or estimates as proof of use of the
    Diamond Standard part.
  • The two-part label carries a unique serial number
    which provides cradle-to-grave traceability
    information on the parts material, material
    certification analysis, manufacturing/lot history
    and final quality inspection reports linked to
    the individual part.
  • The maximum traceability feature built into each
    unique serial number on each Diamond Standard
    Brand Safety part is unprecedented in its
    intensity within the industry and can be accessed
    at any time.

15
DIAMOND STANDARDManufacturing Process
  • Precise Engineering
  • Purchase all applicable OE samples and perform
    test fits to establish master sample for scanning
  • Test OE sample for mechanical and chemical
    properties by 3rd party laboratory
  • Scan master sample to create material data and
    confirm data to sample by CMM
  • Create part blueprint
  • Tooling Design
  • Create process flow chart for tooling
  • Verify tool process through computer simulation
    software
  • Complete tooling design with weekly reviews
  • Casting patterns to be reviewed approved before
    going to foundry
  • Tool Building Testing
  • When all castings and tool steel are received
    they go through machine bay
  • All construction of tooling runs thru die bay
  • All tryout of tooling runs through one of two
    internal press bays
  • VTF performed on 1st piece from tooling to
    determine any changes needed. Test fit is
    repeated until all corrections are made

16
DIAMOND STANDARDManufacturing Process
  • Part Approval (PPAP)
  • Part material thickness is verified to OE
    thickness using ultrasound tester
  • Part shape and hole locations are verified on the
    checking fixture. Cosmetic features are compared
    to the OE sample in a light booth
  • After 1st piece is approved, panels are run to
    perform a thirty (30) piece capability study. One
    of the pieces is used to perform a vehicle test
    fit
  • Mass production is started upon 3rd party vehicle
    test fit approval
  • Impact Testing
  • Quasi-static 14 pole test performed on (4) OEM
    and (2) PBSI samples at MGA Research Labs
  • Impact data is reviewed to determine if changes
    are necessary
  • Crash test of OE bumper at 6mph
  • Crash test of PBSI bumper at 6mph
  • Ongoing Product Validation
  • All raw material is ordered to same
    specifications as the approved material and is
    certified by PBSI vendor

17
SHEET METALManufacturing Process
  • Our manufacturers meet IS0-9002 TS 16949 CAPA
    Thatcham, etc. standards
  • Meaning they are committed to quality standards
    in their processes and procedures and they are
    held accountable by independent third party
    testing

18
SHEET METALManufacturing Process
  • Part Die or mold created utilizing strict
    computer analysis of original (OE) part, often
    referred to as CAD (computer-aided design)

19
SHEET METALManufacturing Process
  • Stamping
  • Production run in manufactured Lots
  • Lot control is part of the lean manufacturing
    process
  • Lot control allows for consistency in part
    production

20
SHEET METALManufacturing Process
  • Assembly
  • Process is controlled by automated robotics to
    allow for precision and consistency throughout
    the production run

21
SHEET METALManufacturing Process
  • Random Testing
  • At any point in the process a part may be pulled
    and subjected to testing procedures to ensure
    conformance to quality standards

22
SHEET METALManufacturing Process
  • Painting Coating
  • Automated Electro-Deposition Painting (EDP)
    Facility and Man-Machine Interface Device used
    to monitor all the working processes and
    conditions, including where the human eye cannot
    see, during the E.D.P. coating process.
  • High-Tech Radial Electro-Core Coating is applied,
    rather than the traditional Flat Electro-core,
    which avoids the unequal coating on a parts
    surface.
  • Ultrasonic Cleaning Equipment efficiently
    cleanses all parts as they pass through the
    system, removing all residues, silt or other
    contaminants most other systems or manual
    processes will miss.
  • All E.D.P. coated products must withstand SAE
    recognized 1000 hour Salt Spray or 20 Cycles of
    Cyclic Corrosion Tests.

23
SHEET METALManufacturing Process
  • Third Party, Independent Testing
  • Full compliance and participation in the leading,
    independent parts certification programs

24
Professional Parts GroupService Commitment
  • Highest Quality Products Available in the
    Marketplace
  • Quality Safety are Priority 1
  • Parts Traceability
  • Problem Free Returns
  • Prompt Credits
  • Lifetime Warranty
  • Personal Service from Industry Professionals
  • Accurate Order Taking, Processing Delivery
  • Same Day Next Day Delivery
  • Proactive Communications Regarding Order
    Delivery Issues
  • Customer First Attitude
  • Backed by Leadership with 100 Years Serving
    Collision Repair Customer

25
Professional Parts GroupReturn Policy and
Warranty
  • Problem Free Return Policy
  • Credits issued within 24 hours
  • Prompt resolution to any issues from return
    pick-ups to credits
  • Lifetime warranty on all parts we sell for as
    long as the current owner owns the vehicle
  • RI reimbursement for parts that have quality
    issues. Reviewed on case by case basis.

26
Professional Parts GroupLimited Lifetime Warranty
  • The Professional Parts Group warrants that all of
    its program parts shall be free of defects in
    materials and/or workmanship for as long as the
    part remains installed on the vehicle for which
    the part was originally purchased. We also
    guarantee our program parts against perforation
    (metal rust-through) due to corrosion over the
    course of normal use.
  • Any Professional Parts Group program part found
    to be defective will be replaced, repaired or the
    original purchase price refunded at the
    discretion of the Professional Parts Group
    Preferred Distribution Partner or company-owned
    distribution warehouse. In the event of part
    failure, you must provide proof of purchase to
    your place of purchase or the business which
    installed the part. Installation labor may be
    reimbursed, if incurred as a result of the
    failure of the Professional Parts Group program
    part. Labor claims will be reviewed on a case by
    case basis.
  • This warranty does not cover failure, perforation
    or defects resulting from accident, damage, abuse
    or improper installation. This warranty does not
    apply to commercial vehicles.
  • The Professional Parts Group shall not be liable
    for any incidental or consequential damages
    arising out of the use of its parts.
  • Some states do not allow exclusion or limitation
    of incidental or consequential damages, so the
    above limitation or exclusion may not apply to
    you. This warranty gives you specific legal
    rights. You may also have other rights which may
    vary from state to state.
  • This warranty applies to vehicles registered and
    operated in the United States.

27
MAGNUSON-MOSS Warranty Act
  • Provides that the placing of a competitive
    replacement part on an automobile does NOT affect
    the warranty on the remaining parts.
  • December 2010 Federal Trade Commission (FTC)
    offers Consumer Alert stating
  • Simply using an aftermarket part does not void
    your warranty. The Magnuson-Moss Warranty Act
    makes it illegal for companies to void your
    warranty or deny coverage under the warranty
    simply because you used an aftermarket part.

Installation of a non-genuine Ford itemdoes not,
in and of itself, render our warranty void.


-Ford Motor Company
Source www.ican2000.com
28
Competitive Advantages
  • Multi-Vehicle Brand Inventory
  • Reduces Local Part Distributors Market Monopoly
  • Competitive Marketplace Pricing

29
Questions?
  • Midways contact person info
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