Business Continuity Program

1
Business Continuity Program

• Information Technology Division

2
Overview

• Introduction
• Business Continuity Planning
• Second Data Center
• Emergency Preparedness

3
Introduction

• Business Continuity Program
• Mitigate impact to Commonwealth due to loss of
  critical systems
• ITD Initiatives
• Business Continuity Planning
• Second Data Center
• Emergency Preparedness

4
Business Continuity Planning

• Objectives
• Establish comprehensive Business Continuity
  program
• Enable agencies to easily manage Continuity plans
  and provide reporting to executive management
• Enable proactive technology planning for maximum
  ROI and risk mitigation
• Benefits
• For agency decision makers, we will
• Identify essential functions and mission critical
  systems
• Provide options to mitigate impacts to downtime
  (political, financial, business)
• Provide support for inter-agency continuity
  initiatives and recovery efforts
• Aid in compliance with regulatory and/or BCP
  audit requirements

5
Business Continuity Planning

• Milestones
• Procured and deployed centralized planning tool
  June 2006
• Established core ITD BCP team June 2006
• Concluding Pilot program with OSC October 2006
• Next Steps
• Planning workshops with Executive Branch agencies
• Training on BCP tool to maintain your own plans
• Business Impact Analysis Report
• Information Technology Assessment of recovery
  options
• Guidance on creating Business Continuity Plan

6
Second Data Center

• Objectives
• Location Springfield, MA
• Size 70,000 sf, 20,000 of which is pure Data
  Center
• Agencies ITD hosted agencies, DOR, CHSB
• Fully redundant second production site
• Milestones
• Site study near completion November 2006
• Next Steps
• Building design and construction bid process
• Groundbreaking
• Ribbon cutting
• Benefits
• Delivers survivable high availability for mission
  critical applications
• Reduces financial loss to Commonwealth caused by
  extended outages
• Provides cost effective swing space for financial
  systems cut-over

7
Emergency Preparedness

• Objectives
• Enhance and practice emergency response plans for
  ITD infrastructure and hosted applications
• Implement COOP plan and support MEMA exercises
• Mitigate risks and gaps identified in exercises
• Milestones
• Participate in MEMA sponsored ANF table-top
  exercise
• Semi-annual Disaster Recovery exercises at hot
  site vendor
• Assessed response preparedness to pandemic flu
  scenario
• Benefits
• Assurance of readiness to recover mission
  critical systems
• Responding to agency requests for adding new
  mission critical applications

8
Q A