The Future of Work

1
The Future of Work

• The Way Well Work
• Educators in the Workforce
• June 22, 2009

2
Whats Next?

• Recent articles and reports
• The Emerging New Workforce The Littler Report
  April 2009
• The Future of Work - Time Magazine May 25, 2009
• Workforce of the Future Minnesota State
  Colleges Universities May 2009
• Organize my thoughts and local experiences in 10
  categories
• Business owners
• Whats keeping us awake at night
• Understanding the new rules
• Examine premises

3
Perspective

• Married into a family of educators
• (1 superintendent, 3 teachers, 1 school board
  member)
• Three daughters
• Grades 11, 7, and 5
• Grew up in a family-owned business
• Own a staffing company

4
Consider

• Our challenge in education is that we are
  preparing students for jobs that don't yet exist,
  and the content that we teach them as freshmen is
  outdated by the time they graduate. These
  realities of our rapidly changing world require
  us to approach education very differently.
• -Chancellor Stephen LehmkuhleUniversity of
  Minnesota Rochester

5
Ten Years Ago, Facebook Didn't Exist.

• 20 years ago we werent using the web (remember
  your first email?)
• Who knows what jobs will be born a decade from
  now
• Creates challenge for
• Educators,
• Employers, and
• Connecting educators, workplaces, and workforces
• Unemployment is at a 25-year high, work will
  eventually return

6
Recovery

• Contingent workers will constitute 50 of the
  new source of workers to whom employers will turn

7
Inventing the Organizations of the 21st Century

• The MIT Sloan School of Management, after a
  ground-breaking study (1994 1997), predicts
  Shifting Networks of Small Firms
• Driving forces
• Technology
• Human aspirations
• Global economic, political, and physical
  environment
• Complexity
• Demographics (shift of population and wealth from
  North America and Western Europe)

8
Before - Industrial Revolution Next?

• Before, Americans were self-employed farmers,
  shopkeepers, artisans (independent)
• During the Industrial Revolution, American
  workers became tied to the employing organization
  (dependent for benefits, training, socializing)
• Next?

9
Next Organizational Phase

• Consider the entertainment and construction
  industries
• Hollywood film production companies have long
  used a business model that brings together
  talented employees from various sectors, from
  actors to caterers, to complete a specific
  project. Once one film is completed, the
  temporary workforce is already transitioning to
  the next movie or other production.
• Side note Also predicted virtual meeting
  places

10
Long-Term/Fle ible Staffing - 2009
Key Test Will a core staff percentage of 60
no core staff layoffs?
Definitions Core Staff - Long-term staff key to
operation of essential business functions Express
Long-Term Staffers - Long-term staff hired to
maintain production growth Express Flex Staffers
- Long or short term staff hired for peak and/or
seasonal workloads
11
But it Won't Look the Same

• No one is going to pay you just to show up.
• Tom Peters wrote in 1987 (Thriving on Chaos) The
  flexible, porous, adaptive fleet-of-foot
  organization of the future Every person is
  paid to be obstreperous, a disrespecter of
  formal boundaries, to hustle and to be fully
  engaged with engendering swift action and
  constantly improving everything.
• The workplace/workforce will be more flexible,
  include more freelance, and be more collaborative
• Less security in the traditional sense
• Managed and led by a generation with new values
• Increasingly, women will be at the helm 

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10 Ways Jobs Will Change

• High Tech, High Touch, High Growth
• Training Managers to Behave
• The Search for the Next Perk
• We're Getting Off the Ladder
• Why Boomers Can't Quit

• Women Will Rule Business
• It Will Pay to Save the Planet
• When Gen X Runs the Show
• Yes, We'll Still Make Stuff
• The Last Days of Cubicle Life

13
High Tech, High Touch, High Growth

• Where else could your next job come from?
• Health care and education
• Aging population create opportunities
• The key to finding the jobs of the future will be
  knowing where to look
• Entrepreneurship
• Cost of start-ups dropping rapidly
• Ability to think, create, and execute (knowing
  where to look)

14
Training Managers to Behave

• "As a Thunderbird and a global citizen, I
  promise," Cabrera begins. The graduates repeat
  after him. Then the recitation continues
• I will strive to act with honesty and integrity.
  I will respect the rights and dignity of all
  people. I will strive to create sustainable
  prosperity worldwide. I will oppose all forms of
  corruption and exploitation. And I will take
  responsibility for my actions. As I hold true to
  these principles, it is my hope that I may enjoy
  an honorable reputation and peace of conscience.

15
The Search for the Next Perk

• Pensions were an idea from a different era
• Young workforce
• Smaller workforce
• Detroits Big 3 have 4 times as many retirees as
  active hourly workers
• Emerging
• Performance
• Results vs. tenure
• Profit based

16
We're Getting Off the Ladder

• Up or out model growing outmoded
• Natural growth
• Lattice vs. Ladder

17
Why Boomers Can't Quit

• Investment firm T. Rowe Price calculates that
  the oldest boomers will have to delay retirement
  by nearly nine years in order to recover what
  they lost in the market.
• Key concerns
• Respect
• Flexibility
• Results/skills
• Sound familiar?

18
Women Will Rule Business

• Work-Life Balance vs. Make More Money
• Women, and the way they want to work, are
  extremely good for business
• Leadership style includes
• Building consensus
• Conciliation and collaboration
• Heavily engaged
• All works in a less hierarchical workplace

19
It Will Pay to Save the Planet

• "We can allow climate change to wreak unnatural
  havoc, or we can create jobs preventing its worst
  effects," President Barack Obama said recently.
  "We know the right choice."
• Imagine an economy in which environmentalists and
  economists collaborate to conserve energy and
  create jobs?

20
When Gen X Runs the Show

• In 2019, Gen X will finally be in charge. And
  they will make some big changes.
• Janet Reid, managing partner , Global Lead
• The best leader leads
• Performance and results
• Vs. Tenure and entitlement
• Future leaders will have to be culturally
  dexterous on a global scale
• Motivate and reward people who are very different
  from yourself

21
First Break All the Rules

• Author Marcus Buckingham identified 4 keys
• Select for Talent
• Define the Right Outcomes
• Focus on Strengths
• Find the Right Fit

22
Yes, We'll Still Make Stuff

• The death of American manufacturing has been
  greatly exaggerated.
• According to U.N. statistics, the U.S. remains by
  far the world's largest manufacturer, producing
  nearly twice as much value as No. 2 China.
• Since 1990, U.S. manufacturing output has grown
  by nearly 800 billion an amount larger than
  the entire manufacturing economy of Germany, a
  global powerhouse.

• Observations
• Light, skilled industrial positions
• Some work is coming back because of quality and
  other costs (total costs vs. low labor rates)

23
The Last Days of Cubicle Life

• Well work from afar
• Self-discipline
• Accountability
• Creates unique need for a virtual water cooler
• Social feel
• Culture/relationships

24
Workforce of the Future (MNSCU)

• Current curriculum
• Tomorrows curriculum

• Current workforce needs
• Basic math, blueprint reading, measuring
• Shortage in healthcare
• Analytical skills
• Intellectual curiosity
• Emerging workforce needs
• Customer relations
• Innovation and creativity
• Flexibility and adaptability
• Teamwork

Compare
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Challenge

• How do we (business owners and educators) work
  collaboratively, when
• Focus on short-term pains (i.e. replenishing
  cash)
• Preparing for jobs that dont exist today
• Cant apply what worked in 2008 to problems in
  2009
• Ayn Rand examine the premise (again and again)
• So what? Some common themes

26
Id hire this person.

• Flexible, collaborative, freelance
• Women at the controls emotional intelligence
• High tech and high touch skills
• Think, create, and execute
• Ethics, fairness or rightness in the workplace
  and marketplace
• Performance and results are more important than
  showing up
• Career lattice vs. ladder - self-worth/success
  and career advancement are not the same
• Ability to build consensus, work in teams, shared
  leadership - being able to lead and to follow
• An understanding of ecology and economy impacts
  on each
• Culturally dexterous on a global scale
• Manufacturing will still exist and it should
• Work independently (accountable, disciplined,
  project/time management)

27
Thanks!
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Sources

• The Future of Work
• http//www.time.com/time/specials/packages/article
  /0,28804,1898024_1898023_1898169,00.html
• The Emerging Workforce
• http//www.littler.com/PressPublications/Documents
  /Littler20Report/Littler20Report20The20Emergin
  g20New20Workforce.pdf
• Workforce of the Future
• http//www.mnscu.edu/media/newsreleases/2009/image
  s/businessvisits.pdf