Dale Carnegie Training

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Dale Carnegie Training

• We support the growth
• of successful organizations
• by creating successful individuals
• through training and development solutions

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Your Best Choice

• Over 90 years of experience
• More than 6,000,000 successful participants
• A global reach in more than 70 countries
• Your hometown resource
• We understand the local conditions as well as the
  global issues
• Were there when you need us
• Travel costs eliminated
• Virtually no downtime

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It all began with . . .

• 90 years ago Dale Carnegie change the way people
• got things done at work through his landmark
  books
• How to Win Friends and Influence People
• How to Stop Worrying and Start Living
• The Quick and Easy Way to Effective Public
  Speaking

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Through the Years
Through the Years

• His proven principles have been expanded and
  updated to keep pace with workplace changes
• Today Dale Carnegie Training programs are
  delivered in over 70 countries
• In more than 27 languages
• By 2800 certified trainers

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Quality You Can Rely On

• Our trainers undergo the most demanding
  certification program in the world
• On average it takes 18 months to become certified
• Annual refresher training is required
• Trainers must be re-certified every three years

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Quality You Can Rely On

• All North American locations accredited by the
  Accrediting Council for Continuing Education
  Training
• Courses recommended for college transfer credit
  by the American Council on Education
• Quality Management Systems ISO 9001 certified
• Product Development Customization
• Trainer Development Certification
• Assessment Services

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Formats That MatchYour Learning Style

• Time-spaced Courses
• Designed to produce positive changes that last a
  lifetime
• Two-day Seminars
• Perfect for managers and executives with busy
  schedules
• One-day Seminars
• For those needing quick access to skills, tips
  and techniques

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Formats That MatchYour Learning Style

• Blended Programs
• Learn the basics via the internet
• Practice and perfect what youve learned live
  with a Carnegie Trainer/Coach
• With locations in all 50 states and more than 70
  countries youre never far from a Carnegie Coach

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Formats That MatchYour Learning Style

• Corporate Solutions
• Tell us where you want to take your company,
  division or department
• We analyze your workforces current skills and
  compare them to your needs
• Then we design programs to close the skills gap
• Together we co-create the future you want

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Time-Spaced LearningThe Dale Carnegie Course

• Strengthen interpersonal relations
• Become a persuasive communicator
• Tackle complex challenges
• Use the five drivers of success
• Excel as a consensus builder
• Solve problems creatively
• Stretch your abilities

• Develop a take-charge attitude
• Apply 9 human relations principles
• Repeat patterns of success
• Inspire others to take action
• Communicate with enthusiasm and clarity
• Move beyond your comfort zone to attain ambitious
  new goals

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Time-Spaced Learning Leadership Training for
Managers

• Create a vision
• Influence people to follow you
• Build trust and integrity
• Empower others
• Take intelligent risks
• Coach and motivate for success
• Gain cooperation at every level

• Manage change
• Improve team decisions
• Make things happen
• Speak with clarity, confidence and passion
• Win people to your way of doing things
• Lead a winning team, department or organization

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Time-Spaced Learning Sales Advantage

• Prospect effectively
• Connect with decision makers
• Leverage referrals
• Discover buying motives
• Ask the right questions
• Use product knowledge persuasively
• Identify buying and warning signals

• Analyze the opportunity
• Create the solution
• Present the solution with impact
• Build credibility
• Influence the conversation to a mutually
  beneficial conclusion
• Follow up in a way that creates additional sales

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Two-Day Seminars

• High Impact Presentations
• designed for managers with some prior public
  speaking experience 7 video tape sessions and
  private coachingwill polish your skills
• Public Speaking Mastery
• for the novice speaker who wants to deliver
  with confidence and poise

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Two-Day Seminars

• Creating an Executive Image
• that Wins Friends and Influences People
• create a great first impression and sustain it
• Developing the Leader in You
• designed to smooth your transition from worker to
  leader

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Two-Day Seminars

• Achieving Success through Human Relations Skills
• achieve high performance results by gaining
  buy-in at all levels
• Maximizing Productive Time through Focus
• lock out the distractions and nagging issues that
  sap your productivity
• Making Sales
• jump start your selling career

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One-Day Seminars

• Step Up to Leadership
• Successful Public Speaking
• Creating Enthusiasm in the Workplace
• Coaching as a Leadership Tool
• World Class Customer Service
• Successful Supervision

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Praise from Manufacturing

• Im seeing an improved trust between departments
  as a result of our Dale Carnegie program. Every
  department is working with each other with more
  understanding now than ever before
• Cy W. Chesterman
• Chesterman Companies
• Bottlers of Coca Cola
• Sioux City, IA

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Praise from Engineering

• The Dale Carnegie influence in our specially
  designed Career Skills Program has shown
  immediate and measurable improvement in the
  people that we will rely on for our future
  leadership.
• Elwin Larson
• Executive Vice President
• HDR Engineering, Inc.

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Praise from Manufacturing

• We are seeing positive outcomes because
  individuals and teams are taking ownership of
  business issues. They have developed a we can
  make a difference attitude because they have
  been asked to think.
• Rhea Geary
• President
• Prince Manufacturing
• Sioux City, IA

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Praise from Utility

• Not only did our employees benefit, even more
  importantly, our customers are benefiting today
  because of the Dale Carnegie Program. This
  investment has paid big dividends we could not
  be more pleased
• Jim Mattern
• VP of Administration
• Black Hills Corporation

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A Partial Client List

• Colorado Belle Casino
• ADT/Tyco Security Services
• The Venetian
• Mandalay Bay
• Radio Shack
• Pulte Homes
• Vons's Food Stores

• Weyerhaeuser
• ConAgra
• Sinclair Broadcast Group
• HDR Engineering
• Black Hills Corp.
• Nevada State Bank
• Union Pacific

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Contact Us...

• Dale Carnegie Systems Pittsburgh
• Presented by
• JR Rodgers Associates, Inc.
• National City Center
• 20 Stanwix Street 5th floor
• Pittsburgh, PA 15222
• 412-471-3500
• Fax [phone]
• General Manager Bob Spinazzola
• bob_spinazzola_at_dalecarnegie.com