Step Up to Leadership

1
Welcome!

• Step Up to Leadership
• Presented by
• Tamara Anderson
• Dale Carnegie Training

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Seminar Objectives

• Discover our leadership style and the impact of
  that style on our team and associates
• Value human potential and build relationships of
  mutual trust and respect
• Achieve desired outcomes and hold others
  accountable to predetermined results

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The Five Drivers of Success
Transitioning from Doing to Leading
Balancing People and Process
Balancing Motivation with Accountability
Coaching for Results
Handling Conflict and Negativity
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• 12 Qualities of Outstanding Leaders

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• Principles of Outstanding Communication

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Levels of Listening
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Cycle of Performance Improvement
Need to Want to Can do Will do
More coaching Feedback Follow-up Accountability Me
asurement Recognition
Motivation gap
Show me how
Fundamentals Concepts Principles
Practice
Right with strong
coaching
Knowledge trap
8

• The
• Innerview

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Thank you for your time!

• Tamara Anderson
• Corporate Solutions Consultant
• Dale Carnegie Training/Eide Bailly LLP
• 701.476.8730
• Tanderson_at_eidebailly.com
• www.eidebailly.com/dalecarnegie