Taking You

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Taking You There
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Before taking you there, you have to know the
magic words! NO. NOT PLEASE. (although its
always nice to hear) You have to have a
password. To get here, the Private side of the
Web, you entered by the User Namecfn and the
Password cfnprivate. But to access your
proprietary information and to use all the
exciting features found on the Web, you must call
the Wizard. OKAYthats a stretch! The Help
Desk will do just fine. Simply dial
1-650-583-HELP12 ask them to set you up! Its
that easy. Now you have the keys to the
kingdom. Soclick awaycome find out what you can
do (dont forget about your password)Youll be
surprised to find whats behind the curtainand
how it can help you!
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The New CFN Features You Should Be Using

• Site Alert
• Know when your site stops connecting with CFN
• Card Watch
• Know when a card is used
• Summaries
• Know where your customers go
• Know who uses your locations
• Statements
• Your bill, now online
• Dealer Pricing
• Save time by pricing online

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Ever Wonder, or More Importantly Need to KNOW?!

• Where are my gallons?
• Whos using my sites?
• Where do my customers go?
• Are my sites working?
• When was a card used?

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Use the Web to Analyze Your Gallons Get Reports
Graphs

• Single Transactions
• Entire Site
• By Card
• By Account
• By Vehicle
• By Participant
• Everything Together!

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You chose the criteria run the report
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You can take this a step further by clicking on
GRAPH It!
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Gallons
Transactions
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Card Information by active, inactive, updates
more!
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Whos Using My Sites?

• The CFN Web shows your Sites
• Domestics Foreigns
• By Site
• By Product
• By Participant

RUN REPORTS GRAPH IT!
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Where Do My Customers Go?

• The CFN Web shows your customers
• Domestics Remotes
• By Site
• By Product
• By Participant

RUN REPORTS GRAPH IT!
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Are My Sites Working?

• The CFN Web Lets You Know
• When Your Site Stops Connecting with CFN!
• You setup when and who to notify
• Send e-mail to pagers or cell phones for quick
  action
• Different settings for daytime, evening and
  weekends

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Be alerted when your site(s) stop communicating wi
th CFN
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When Was a Card Used?

• The CFN Web Lets You Know When Any Card is Used
• You setup to notify
• Send e-mail to pagers or cell phones
• When a card is authorized
• When a card is declined
• When a sale is complete

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Have e-mails or cell phones contacted when a
card is authorized, declined or a sale is complete
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Maps/Locations MapQuest SearchesSite Locator

• Map/Locations searches
• Second most popular part of CFNs Web
• Almost 50,000 location searches so far
• Provides driving directions and interactive maps

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Great feature to map your locations to your
customers' offices!
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Includes mileage and with a simple click...
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Directions services are provided!
Click for door to door directions!!!!!
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DEALER PRICING

• Our employees love the Dealer Pricing. Figuring
  out how much we owed a dealer was a cumbersome
  process. What used to take around fifteen
  minutes per dealer per week is now done in less
  than a minute.
• Lynn Olson
• Olympian

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To begin using Dealer Pricinglog onto
www.cfnnet.com/dealer or www.cfnnet.com click
on Dealer Pricing
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Select a Product Modify the Rates
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Run Reports for Easy Management
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Searching for Customers! YAHOO!!
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• Type category of business Trucking Buses any
  categories you are searching
• Click on Search
• Click Print
• Scroll down, Click Next Matches Print until
  there are no more matches
• Enter new category buses continue as above

• Get on the Internet
• Go to www.yahoo.com
• Click on Yellow Pgs
• Click on Change Location
• Click on Search near an Address
• Type your sites address
• Click on Continue

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Yahoo Yellow Pages Click on Change Location
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Click on Search Near an Address
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Type Category of Business
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EXCITING RESULTS
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Click on Any Listed Company for Map to their
Offices!
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WHY Mobile Fueling?

• An estimated 12 billion gallons of fuel were
  consumed at onsite facilities. Approximately 639
  million gallons were delivered by Mobile
  Fueling. Havill 1999
• Why? Because 27 of Fleet Managers are
  interested. Havill
• The Mobile Fueling Industry is growing at the
  rate of 20 annually. SIGMA

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Another CFN First!

• CFN is the first national network offering a
  Mobile Fueling Program designed to be a seamless
  system to integrate onsite fueling with
  traditional offsite fueling.

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Giving Customers the Choice with Just One
CardYours!

• Unattended Fueling
• Retail Stations through CFNnet
• Onsite Mobile Fueling

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The Benefits

• You can service your customers onsite fueling
  requirements
• You can provide service to other members
  customers
• You maintain your customers
• You increase your gallons
• Your customers receive one invoice for all their
  fueling services

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Mobile FuelingQuick Convenient

• Contact the participating mobile fueling members
  in your customers remote area
• Negotiate the margin in advance with the member
• Enter the margin on the CFN Web Site
• The remote transaction will be processed sent
  to you in your daily remote transaction file and
  will be a foreign transaction for the delivering
  participant

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Mobile Fueling Member Requirements

• Must be an existing CFN Participant
• Sign a Mobile Fueling Network Amendment to the
  Mutual Access Agreement
• Refueling vehicles must use CFN authorized
  equipment
• Symbology (SSI)
• MIDCOM
• Other vendors must be certified by CFN prior to
  authorization

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Mobile Fueling Member Requirements

• Pay all fees in effect at time (Current Fees)
• 300 per refueling truck per year or prorated
  amount, payable 1/1
• 35 per truck per month access fee (temporarily
  waived at least through 2001)
• All other applicable transaction fees apply
• Carry minimum of 3 million commercial liability
  insurance and policy must include vehicle
  delivery pollution liability coverage

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CFN Mobile Fueling

• If you are interested in participating in the
  Mobile Fueling Network, please contact Teresa
  Paul and she will forward a
• CFN Mobile Fueling Packet to you.
• Teresa Paul 650-616-3327
• teresap_at_cfnnet.com

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INTRODUCING.
Does your sales team have the training to sell
your product?
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Marketing Maximouswith Hazel Fischer

• Preparation for Success
• Finding the Customers
• Getting the Appointment
• Going on the Appointment
• Processing the New Customer
• Maintaining the Customer
• Scheduling Your Time
• Supporting Existing Fleet Fueling Masters
• Hiring New Fleet Fueling Masters
• Sharing True Stories (TSs) Speak- Experiences

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Getting the Knowledge to Get the Gallons

• Knowing what your customers want
• Knowing your competition
• Resources to find customers
• Customer Service
• 4.0 Features Benefits
• Online Access Features
• Strategies for Successful Selling
• Marketing Materials
• Volume Discount Examples
• Recommended Reading Resources
• Telesales Advantages

• Marketing Materials Flyers, Newsletters, Invoice
  Stuffers. Signage, Postcards
• Customer Appreciation Days
• Informational Web Sites
• Marketing Your Sites
• Understanding the Basics of CFN
• Questions to Ask Your Customers
• Testimonials from End Users
• INFORMATION MOTIVATION
• AND MUCH MORE!!!

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Marketing Maximous Training ProgramOption 1

• Marketing Maximous 2-Day Seminar
• Day 1 - 8 hour Training
• Hazel trains your staff at your location covering
  all 10 sections as outlined
• Day 2
• Hazel goes with Sales Rep in 1 to 3 appointments
  as determined by your company
• Follow-Up
• Hazel contacts owner and/or sales representative
  to review program and answer additional questions
• COST 1,500 plus airfare and room accommodations
  for Hazel

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Marketing Maximous Training ProgramOption 2

• Marketing Maximous One Day Seminar
• Hazel trains your staff at your location covering
  all 10 sections as outlined
• COST 750 plus airfare room accommodations for
  Hazel

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Marketing Maximous Training ProgramOption 3

• Group Meetings
• Attend a Group Meeting covering all 10 sections
  as outlined at specified locations
• For a current listing of classes please e-mail
  Hazel at hazelf_at_cfnnet.com or Janis at
  janisb_at_cfnnet.com or call
• 650-616-3334
• COST 395 per attendee

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To Schedule Your Marketing Maximous Group
Meetings please call 650-616-3334 or e-mail
Hazel at hazelf_at_cfnnet.com.
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YOU HAVE THE KEYSOPEN THE DOOR! IT ALL BEGINS
WITH A SINGLE CALL... 650-583-HELP