Building a CyberCity : The Taipei Experience

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Building a CyberCity The Taipei Experience
May 2001
Dr. Ying-jeou Ma
Mayor of Taipei
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ASIA
Taiwan, Republic of China
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I. WHY BUILD A CYBERCITY?
1. Enhance Taipeis competitiveness in the
process of building a world-class city
2. Overcome Taipeis shortcoming substitute
unlimited cyberspace for limited physical
space
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About Taipei City
Taiwan, Republic of China
Motor Vehicles per km of city road
Source Asiaweek,15 December 2000
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II. DEVELOPMENT VISIONS
1. Frequent the Net and free up the roads
2. Make Internet services equally accessible to
all like public utilities
3. Create a ubiquitous network of public services
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III. The Three Stages of CyberCity-Building

• 1. Internal IT Integration
• 2. External IT Integration
• 3. Overall IT Integration

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IV. Goals and Strategies for CyberCity-Building
1. Two Goals
1) Enhance Taipeis competitiveness to build a
world-class city
2) Substitute unlimited cyberspace for Taipeis
limited physical space
2. Five Strategies
1) Build a Sound Information Infrastructure
the Information Freeway
2) Create a Universal Learning Environment
Cyber Education for all for life
3) Reform the Administrative Process the
E-Government
4) Transform the Government Services Citizens
as Customers
5) Provide Adequate Websites for Citizens Nine
CityLife Networks

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Strategy One Building A Sound Information
Infrastructure
1. Assist the operation of the Nankang Software
Park in Taipei 2. Integrate broadband networks
of the private enterprises 3. Institute an
e-signature mechanism 4. Set up an Internet
Emergency Response Team
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NangKang Software Park in Taipei

• World-class environs for the software industry
• Development area 8.2 hectares
• --expected employees 15,000 by 2004
• --annual output value US 2.5 billion now, US11
  billion by 2004
• Phase I (began operation in Oct. 1999)
• --2.1 million square feet of floor space
• Today
• --75 companies with 4,000 professional employees
• Phase II (to be completed in 2003)
• --2.7 million square feet of floor space

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Strategy Two Creating A Universal Learning
Environment Cyber-education for all for life
1. Provide a free, three-hour, on-line training
course for all citizens (over 100,000 people
so far) 2. Establish cyber-universities and
life-long learning web 3. Expand
information hardware in schools 4. Set up an
e-library
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Strategy Three Reforming the Administrative
Process the E-Government

• 1. Integrate information systems and
  administrative process of different agencies
• 2. Establish an Electronic Data Interchange (EDI)
  system
• 97 of the 436 agencies and schools have
  established EDI system

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Strategy Three Reforming the Administrative
Process the E-Government (cont.)
3. Set up a City Government Data Center 4. Equip
all civil servants with personal computers and
e-mail accounts
PC and Email percentage
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Strategy Three Reforming the Administrative
Process the E-Government (cont.)
5. Expand the application of the Geographical
Information System (GIS)
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Strategy Four Transforming the Government
Services citizens as customers
1. A website for each of the 436 government
agencies and public schools 2. Paperless
municipal services 418 application forms posted
on the web ready for downloading (81 may be
submitted on-line) 3. A free, life-time
email account for all citizens(over 160,000
people so far) 4. 320 Public information kiosks
set up all over Taipei city (800 by 2002)
5. Integrated voice, fax and computer (CTI)
system 6. Taipei E-Paper (89 issues so far) 7.
Mayors Mailbox (200 e-mails per day)
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Strategy Five Providing Adequante Websites for
Citizens Nine CityLife Networks
1. Create Nine CityLife Networks 1.) Public
safety 2.) Cultural events 3.) Travel and
recreation 4.) Voluntary services 5.) Industry
and commerce 6.) Healthcare and medical
services 7.) Life-long learning 8.) Community
services 9.) Welfare assistance 2. Establish 435
community websites all over Taipei city
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V. PROSPECTS FOR THE FUTURE

• A Cyber City in the Making A Benchmark survey
  (March 2001)
• 82 of Taipeis 890,000 households have
  computers, 57 of them use the Internet
• 64 of the people in Taipei use the Internet
• 59 of the people in Taipei use email
• July 2000 Wired magazine survey Taipei ranked
  the 8th among 46 IT cities in the world, the 1st
  in Asia

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