Charles Donnelly

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Charles Donnelly LSC 523 Fall 2005
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Define Hospitality (or at least try to)
Lodging Hotels, Motels, Inns, B and Bs, Resorts,
time shares. Food and Beverage Restaurants,
bars and nightclubs, food service (inc.
concessions), beer, wine spirits, clubs
(university, private, country, military,
etc). Sports, Recreation, and Event
Management Golf, skiing, theme parks,
conventions, gambling casinos, special events,
health and fitness clubs. Travel and
Tourism Travel companies, cruise industry,
buses, trains (passenger and tourist),
airlines Affiliated areas Real estate,
finance, accounting, law, economics, insurance
(especially loss prevention), franchises, human
resources, MIS, organizational behavior.
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Hospitality Industry Facts and figures
Tourism industry is currently the third largest
retail industry, behind automotive and food
stores. Travel and tourism is the first,
second, or third largest employer in 30 of the 50
states. One out of every eight Americans is
employed either directly or indirectly because of
people traveling to and within the United
States The Restaurant Industry employs an
estimated 12.2 million people, making it the
nations largest employer outside of government
(NRA) Restaurant and foodservice employment in
Rhode Island represents 10.1 of total employment
in Rhode Island (NRA)
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Johnson Wales University

• Offer programs in
• Culinary Pastry Arts
• Travel Tourism
• Hotel Management
• Club Management
• Travel Planning (eco-tourism)
• Gaming
• Cruise Industry

J W Providence libraries Johnson Wales
Downcity (Main) Library Johnson Wales
Harborside Campus Library
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Johnson Wales Harborside Campus Library Main
focus Culinary, Pastry and Nutrition 2
professional librarians and 1 paraprofessional 13,
000 volumes 14,000 15,000 trade publications
and journals Hard-to-get trade journal in area
such as Ice Carving Mixology Wine Spirits Beer
Making (ZYMURGY) 500 videos in food safety, food
preparation, distinguished visiting chefs,
cultures, etc. Online databases EBSCOs
Hospitality Tourism Index 700 contemporary
menus for menu planning theft is a problem
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Johnson Wales University Culinary Archives
Museum
Devoted to the preservation of the hospitality
and culinary industries.
Often referred to as The Smithsonian Institution
of the Food Service Industry
note not a library but interesting
Over half-a-million items representing 5000 years
of history
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Cornell University School of Hotel Administration

• Center for Hospitality Research
• Cornell Hotel and Restaurant Administration
  Quarterly
• Nestlé Library
• Staff of 8 - 3 professional librarians
• 35,000 titles
• Large video collection
• Access to online databases including their own
  menu
• database

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Culinary Institute of America Hyde Park, NY

• Conrad N. Hilton Library
• 3 professional librarians
• 70,511 volumes
• 280 periodical titles
• Archives menus, rare books and videotapes
• 34 menu collections with more than 25,000 menus
  dating
• from 1883
• Student computer center
• Video center

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University of Houston
Conrad N. Hilton College of Hospitality Conrad N.
Hilton Library Archives Fred Parks Wine Cellar

• 4 story building housing
• Hotel and Conference Center
• School
• Library and Archives

Non-circulating library 12,000 volumes
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National Restaurant Association

• 4 Professional Librarians they used to have a
  larger staff
• 4,000 books
• 100 magazine subscriptions
• Info-to-go
• Abstracts from the 3 top Restaurant Publications
  for the last two years
• Service is restricted to members but non-members
  can use the library services for a fee

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American Hotel and Lodging Association Housed at
the Conrad N. Hilton Library Archives at the
University of Houston

• Staffed by a 1.5 Information Specialists
• Information Specialist graduate in Hospitality
• Library is a collection of files on various
  hospitality subjects
• Material over 4 years is discarded
• The information specialists serve both members
  and non-members of the association but the level
  of service is different.

NOTE Association used to have a professional
librarian and 6 staff members Library closed and
moved to the University of Houston Information
specialists are funded by AHLA but are employees
of the University
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Other hospitality libraries, archives and
collections

• Florida International University
• University of Nevada at Las Vegas
• Perdue University
• University of Michigan
• Janice Bluestein Longone Archive
• New York Public Library
• Humanities and Social Sciences Library
• St Josephs University
• Academy of Food Marketing
• Campbell Library

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Sources of Library Material

• Book Publishers
• C.H.I.P.S. (Culinary Hospitality Industry
  Publications Services) obscure books
• Food-Hospitality-Bakery category
• 45 subcategories
• CABI Publishing (division of CAB International)
  tourism studies
• Publisher of bibliographic databases, books,
  CD-ROMs and Internet resources in the applied
  science field
• John Wiley and Sons text books
• Jessicas Biscuits largest cookbook vendor

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Sources of Library Material (cont.)
Professional Associations journals, industry
reports American Hotel and Lodging
Association National Restaurant Association Club
Managers Association of America International Spa
Association
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Conclusions
There are a small number of hospitality special
libraries in academia, trade associations and
private industry
There is a larger number of hospitality
librarians mostly associated with
hospitality-related schools, colleges and
universities.
Corporate and trade association libraries seem to
be in flux. Marriott Corporation closed their
library several years ago and the American Hotel
and Lodging Association closed their library and
contracted it out to the University of Houston.
The librarians I spoke with belong mostly to ALA
and ACRL. One does belong to SLAs Management
Division.
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Thanks
Rosita Hopper, Director, Johnson Wales
Providence Campus Libraries Nancy Barta-Norton,
Acquisitions Librarian, Johnson Wales
Providence Campus Fred Brown, Library Assistant,
Johnson Wales Harborside Campus Library Thad
Dickinson, Head of Reference and Access Services,
Cornell School of Hotel Administration
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Special Thanks
Barbara Janson, Head Librarian, Johnson Wales
Harborside Campus Library Myra Weinberg,
National Restaurant Association