TNT1101

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TNT1-101
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Microsoft Exchange Server 2003 Disaster
Recovery
Eileen Brown IT Evangelist Microsoft
Ltd. eileenb_at_microsoft.com http//blogs.msdn.com/e
ileen_brown
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What we will cover

• Preparing for disaster
• Best practices for backup of Exchange 2003
• Mailbox Recovery Center
• Recovery Storage Group
• Alternate Server Recovery
• Replacing a server

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Prerequisite Knowledge

• Experience supporting Windows Servers
• Experience supporting Microsoft Exchange Server
  2000 or 2003
• Experience supporting E-Mail clients

Level 200
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Agenda

• Backup Best Practices
• Mailbox Recovery
• Recovering Stores
• Replacing an Exchange Server
• Alternate Server Recovery

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Backup Best PracticesBackup Applications

• Windows Backup
• Integrates with Windows Server and Exchange
• Accesses Information Store directly
• Shadow Copy
• Speeds up backup
• New in Windows Server 2003
• Third party backup programs

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Backup Best PracticesBackup Applications

• Windows Backup
• Integrates with Windows Server and Exchange
• Accesses Information Store directly
• Shadow Copy
• Speeds up backup
• New in Windows Server 2003
• Third party backup programs

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Backup Best PracticesImplementing Backups

• Design and schedule backups
• Service level agreement
• Tape rotation
• Leave Circular Logging disabled
• Log file location
• Keep log files and databases on separate drives

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Backup Best PracticesImplementing Backups

• Design and schedule backups
• Service level agreement
• Tape rotation
• Avoid Circular Logging option
• Log file location
• Separate physical drive from Information Store

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Backup Best PracticesTypes of Backup
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Backup Best Practices Backing up the Metabase

• Exchange requires IIS to function
• Backup of IIS configuration is critical
• Backup with IIS Manager console
• Within IIS MMC
• Backup with iisback.vbs script
• Csript \SystemRoot\system32\iisback.vbs

http//support.microsoft.com/default.aspx?scidkb
en-us241635Productexch2003
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Backup Best PracticesBacking up the Metabase

• Exchange requires IIS to function
• Backup of IIS configuration is critical
• Backup with IIS Manager console
• Within IIS MMC
• Backup with iisback.vbs script
• Csript \SystemRoot\system32\iisback.vbs

http//support.microsoft.com/default.aspx?scidkb
en-us241635Productexch2003
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Backup Best Practices Planning Best Practices

• Write out and follow backup procedure
• What to backup and how often
• Keep alternate hardware on hand
• Run a trial restoration periodically
• Backup Active Directory

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Backup Best PracticesDesign Best Practices

• Store log files and Information Store on separate
  physical drives.
• Keep Information Store volume under 50 capacity
• Speeds restore process
• Copy damaged database before restore
• Increase message and mailbox retention

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Backup Best PracticesDesign Best Practices

• Store log files and Information Store on separate
  physical drives.
• Keep Information Store volume under 50 capacity
• Speeds restore process
• Copy damaged database before restore
• Increase message and mailbox retention

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demonstration

• Backup Best Practices
• Backing up Exchange with Windows Backup
• Backing up the metabase
• Other preparations (item retention settings)

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Agenda

• Backup Best Practices
• Mailbox Recovery
• Recovering Stores
• Replacing an Exchange Server
• Alternate Server Recovery

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Mailbox RecoveryDeleted Mailbox Retention

• Mailbox Recovery Center
• New in Exchange 2003
• Quickly recovers deleted mailboxes
• Retain until backed up setting
• Time limit set in System Manager
• As resources allow

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Mailbox RecoveryRecovering Deleted Items

• Deleted Items folder
• Recovery Storage Group
• PST/OST
• Alternate Server Recovery
• Exmerge
• Brick Level Backups

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Mailbox RecoveryRecovering Deleted Items

• Deleted Items folder
• Recovery Storage Group
• PST/OST
• Alternate Server Recovery
• Exmerge
• Brick Level Backups

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Mailbox RecoveryRecovery Storage Group

• Recovers mailboxes, mailbox stores, and items
  (not public folders)
• Prior Versions Alternate Server Recovery
• No downtime
• No additional hardware
• Differs from Storage Group
• MAPI the only protocol
• ExMerge the only access to contents
• Databases do not mount automatically

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Mailbox RecoveryRecovery Storage Group

• Recovers mailboxes, mailbox stores, and items
  (not public folders)
• Prior Versions Alternate Server Recovery
• No downtime
• No additional hardware
• Differs from Storage Group
• MAPI the only protocol
• ExMerge the only access to contents
• Databases do not mount automatically

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Mailbox RecoveryRSG and Active Directory
GUID Attribute
msExchMailbox GUID Attribute
GUID Attribute
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Mailbox RecoveryRSG and Active Directory
GUID Attribute
msExchMailbox GUID Attribute
GUID Attribute
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Mailbox RecoveryPST/OST Restore Method

• To recover an entire mailbox
• Laptop or Client computer not yet synchronized to
  Exchange server
• Create a PST of the mailbox named username.pst
• Recreate the mailbox on the server
• Use Exmerge

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Mailbox RecoveryPST/OST Restore Method

• To recover an entire mailbox
• Laptop or Client computer not yet synchronized to
  Exchange server
• Create a PST of the mailbox named username.pst
• Recreate the mailbox on the server
• Use Exmerge

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Mailbox RecoveryExmerge

• Import/Export tool for Exchange stores
• Updated for Exchange 2003
• Download separately from http//microsoft.com/down
  loads
• User rights

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Mailbox RecoveryAlternate Server Recovery

• Mailbox no longer exists in mailbox store
• Deleted mailbox retention period has passed
• Nearly identical server hardware in a different
  AD forest
• Restore from a backup, then use ExMerge to create
  .pst file
• Recreate the mailbox on the original server
• Use Exmerge to import

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Mailbox RecoveryBrick Level Backups

• Allows for direct backup and recovery of
  individual mailboxes
• Third party applications
• Slower backup/recovery
• Bloats backup and mailbox store

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demonstration

• Recovering items and Mailboxes
• Mailbox Recovery Center
• Restoring items from Recovery Storage Group

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Agenda

• Backup Best Practices
• Mailbox Recovery
• Recovering Stores
• Replacing an Exchange Server
• Alternate Server Recovery

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Recovering Stores Options

• Recovery Storage Group
• Exchange 2000 SP3 or later
• Dial-tone method
• Alternate Server Recovery
• Public Folders
• Damaged hardware
• Separate Active Directory forest
• Transaction Logs

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Recovering Stores Options

• Recovery Storage Group
• Exchange 2000 SP3 or later
• Dial-tone method
• Alternate Server Recovery
• Public Folders
• Damaged Hardware
• Separate Active Directory forest
• Transaction Logs

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Recovering StoresDial-Tone Method

• Purpose to minimize user downtime when
  recovering from a backup
• Example situation Corrupted Mailbox Store
• Exchange features used
• Recovery Storage Group
• Exmerge 2003
• Mailbox Store re-creation

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Recovering StoresUsing Dial-Tone Method

• Recent backup
• Incremental or differential plus full
• Cumulative transaction log files
• Improve recovery quality
• Recovery Storage Group

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Recovering StoresDial-Tone Method 4 Steps
ExMerge
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demonstration

• Recovering Mailbox Stores Using the Dial-Tone
  Method
• Recovery Storage Group
• Restored from backup
• Finalize dial-tone restore

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Agenda

• Backup Best Practices
• Mailbox Recovery
• Recovering Stores
• Replacing an Exchange Server
• Alternate Server Recovery

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Replacing an Exchange ServerRequirements

• Nearly Identical Hardware/OS
• Exchange Media
• Recent Backup
• Active Directory in place

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Replacing an Exchange ServerProcesses Used

• System State restore
• Active Directory
• Registry
• Exchange Settings
• \disasterrecovery Exchange install
• Information Store Restore
• Transaction Logs

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Replacing an Exchange ServerSteps

• Install Server
• Perform System State restore
• Install Exchange
• Restore Information Store

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demonstration

• Replacing an Exchange Server
• Setting up for Alternate Server Recovery
• Restoring the database

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Agenda

• Backup Best Practices
• Mailbox Recovery
• Recovering Stores
• Replacing an Exchange Server
• Alternate Server Recovery

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Alternate Server Recovery When to perform

• Public folder
• Mailbox deleted and purged
• Can not use Recovery Storage Group
• Physical damage
• Hardware failure
• Site damage

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Alternate Server Recovery Requirements

• Backup of Information Store
• Windows Server and Exchange Media
• Hardware
• Time

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Alternate Server RecoverySettings That Must be
Identical

• Organization name
• Administrative Group name
• Storage group name
• Database
• LegacyExchangeDN

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Alternate Server RecoveryActive Directory and
LDIFDE

• LDIFDE imports and exports Active Directory
  entries
• Other tools available
• Used to check LegacyExchangeDN and to recreate AD
  entries.

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Alternate Server Recovery Disaster Recovery
Features

• Install Windows Server and Exchange Server
• Match names
• Restore the Windows backup set made on the server
  being rebuilt
• Recreate Active Directory
• Export items from the database

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demonstration

• Alternate Server Recovery
• Setting up for Alternate Server Recovery
• Restoring the database

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Session Summary

• Preparing for Disaster
• Use best practices for backup
• Use the Recovery Storage Group
• To Recover Mailboxes
• To Recover Stores
• Use Exmerge to recovery data from recovered
  servers or PST/OSTs
• Remember alternate server recovery requirements

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For More Information

• Main TechNet Web site at www.microsoft.com/technet
  
• Additional resources to support this Session page
  can be found at

www.microsoft.com/technet/tnt1-101
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For More Information

• Exchange Web Site
• http//www.microsoft.com/exchange
• Windows Server 2003 Web Site
• http//support.microsoft.com/default.aspx?scidfh
  EN-USwinsvr2003

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MS PressInside Information for IT Professionals
To find the latest IT Professional related titles
visit www.microsoft.com/learning/books/itpro/
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3rd Party PublicationsSupplementary publications
for IT Pros
These books can be found and purchased at all
good book stores and on-line retailers
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Microsoft LearningTraining Resources for IT
Professionals

• Troubleshooting Microsoft Exchange Server 2003
• 2011
• Detailed Syllabus www.microsoft.com/learning

To locate a training provider, please
access www.microsoft.com/learning Microsoft
Certified Technical Education Centers are
Microsofts premier partners for training
services
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Assess your ReadinessMicrosoft Skills Assessment

• What is Microsoft Skills Assessment?
• Self-study learning tool to evaluate readiness
  for product and technology solutions, instead of
  job-roles (certification)
• Windows Server 2003, Exchange Server 2003,
  Windows Storage Server 2003, Visual Studio .NET,
  Office 2003
• Free, online, unproctored, and available to
  anyone
• Answers, Am I ready?
• Determines skills gaps, provides learning plans
  with Microsoft Official Curriculum courses, plus
  more Microsoft learning content suggestions such
  as TechNet resources
• Post your High Score to see how you stack up
• visit http//www.microsoft.com/assessment

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Become a Microsoft Certified Systems
Administrator (MCSA)

• What is the MCSA certification?
• For IT professionals who manage and maintain
  networks and systems based on the Microsoft
  Windows Server operating system
• How do I become an MCSA on Microsoft Windows
  2000?
• Pass 3 core exams
• Pass 1 elective exam or 2 CompTIA certifications
• Where do I get more information?
• For more information about certification
  requirements, exams, and training, visit
  www.microsoft.com/mcsa

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Become A Microsoft Certified Systems Engineer
(MCSE)

• What is the MCSE certification?
• Premier certification for IT professionals who
  analyze the business requirements and design,
  plan, and implement the infrastructure for
  business solutions based on the Microsoft Windows
  Server System integrated server software.
• How do I become an MCSE on Microsoft Windows
  2003?
• Pass 6 core exams
• Pass 1 elective exams from a comprehensive list
• Where do I get more information?
• For more information about certification
  requirements, exams, and training options, visit
  www.microsoft.com/mcse

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Demonstrate Your Security or Messaging
Specialization

• What are MCSA/MCSE specializations?
• MCSA and MCSE specializations allow IT
  professionals to highlight specific expertise or
  technical focus within their job role.
• What specializations are available?
• MCSA Security ? MCSA Messaging
• MCSE Security ? MCSE Messaging
• Where do I get more information?
• For more information about MCSA and MCSE
  specialization requirements, exams, and training
  options, visit www.microsoft.com/mcsa or
  www.microsoft.com/mcse

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What is TechNet?

• Put the right answers at your fingertips
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  and manage Microsoft products successfully

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  deploy and maintain Microsoft products

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TechNet Communities
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  echnet/usingtn/register/flash.asp
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  s

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(No Transcript)
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Session Credits

• Author Bob Carver
• Producer/Editor Alan Le Marquand
• Technical Specialists
• Joel Barker
• Rob Ling
• Aaron Clutter