5 Essentials of eCommerce Invoicing

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5 Essentials of eCommerce Invoicing
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Contents

1. Introduction
2. Integrated Invoicing
3. Recurring billing Solutions
4. Multiple Currencies
5. Integration With CRM and SCM
6. Error Free Invoices
7. Choosing The Right Solution

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Introduction

• One of the key challenges of any eCommerce
  business is client retention and with the help of
  better customer service.
• Managing business processes efficiently and
  ensuring there are no glitches in the system
  would ensure that the client does not face any
  sort of operational issues while making payments
  or receiving the products or services.

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Integrated Invoicing

• As an eCommerce store, one can integrate the
  billing solution to send out invoices
  automatically from the eCommerce store.
• Integrated solutions like provide customised
  billing solutions for eCommerce requirements.

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Recurring Billing Solutions

• In case of B2B and SaaS based eCommerce solutions
  where the business has to manage subscription
  billing, a recurring billing solution can be
  really helpful.
• Setting up recurring profiles helps in
  automatically sending out invoices to client
  mailbox at the time of renewal.

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Multiple Currencies

• Most eCommerce businesses have global clients.
  The business therefore needs a solution that can
  provide the option of billing clients in their
  own language. This makes it easier for the client
  to understand the invoice clearly and make
  payments in their own currency.
• Besides this, multilingual invoicing is also a
  feature that eCommerce businesses are looking
  for. This tool is helpful in making the invoicing
  process simpler for clients.

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Integration With CRM and SCM

• Most eCommerce businesses have an CRM system in
  place for achievement of better business growth
  through improved client relationships. A client
  relationship management system typically helps in
  management of leads and campaigns for the
  business.
• The solution helps in running loyalty programmes
  and providing interesting discounts and offers to
  customers.
• Integrating the existing CRM and invoicing
  solutions helps in improving the productivity of
  the organization, many times over. This can help
  in leveraging the invoice reports for creating
  improved loyalty programmes for different
  customers.
• Each campaign can have separate requirements
  which can be automated to ensure smooth invoicing
  and operational workflow.
• Similarly a supply chain solution ensures that
  all the goods and resources are available at the
  time of customer requirements. Integrating the
  supply chain solution with the billing solution
  ensures that the inventory can be backordered
  whenever requires. At the same time, it helps
  keeping the most appropriate level of inventory.
• An integrated solution helps in improving the
  efficiency of business processes.

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Error Free Invoices

• One of the biggest priority of an eCommerce
  business invoicing is to send out invoices that
  are free of errors. The process of automatic
  invoice approval and verification, goes a long
  way in ensuring that the invoices are free of
  error.
• This ensures that the business does not have to
  face issues related to invoice exceptions and
  disputed invoices. Setting up auto-bill profiles
  help in creating an efficient and error free
  invoicing system.

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Choosing The Right Solution

• Using an appropriate invoicing solution like
  Invoicera, goes a long way in helping to simplify
  the invoicing process. Here are some of the key
  features of Invoicera
• Integration with eCommerce platforms
• Integration with existing ERP and CRm Solution
• Custom Workflow Management
• Automated Invoicing Solutions

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