5 Common Printing Problems

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5 Common Printing Problems

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If you are having problems with your printing, we have the solution. Here's how to solve some of the most common difficulties. – PowerPoint PPT presentation

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Title: 5 Common Printing Problems


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5 Common Printing Problems
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  • If you are having problems with your printing, we
    have the solution. Here's how to solve some of
    the most common difficulties.
  • Printers can run reliably for many years and
    thousands of prints, but often they do not. Why
    is this? Sometimes it is as simple as over or
    under use. Many home users simply dont use their
    inkjet printers often enough and this can lead to
    problems with dried up ink blocking the nozzles.
    A two-week holiday can ruin a set of ink
    cartridges.

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Solve common printing problems The printer
wont print
  • There are numerous possibilities, so start with
    the basics, such as checking to see whether there
    is an error message/warning light on the printer,
    making sure there is paper in the tray, the ink
    cartridges arent empty, the USB cable is plugged
    in or the printer is connected to the Wi-Fi
    network. If it is a wireless printer, try using a
    USB cable instead.

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There are numerous possibilities, so start with
the basics, such as checking to see whether there
is an error message/warning light on the printer,
making sure there is paper in the tray, the ink
cartridges arent empty, the USB cable is plugged
in or the printer is connected to the Wi-Fi
network. If it is a wireless printer, try using a
USB cable instead. Sometimes old printer drivers
are still installed and set as the default
printer. Open the Control Panel, Devices and
Printers, right click the printer to use and set
it as the default. Make sure that the correct
printer is selected in the program you are
printing from.
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  • Microsoft has a printing troubleshooter that can
    help to identify problems. Click the Fix it
    button, download and run the program, then follow
    the steps in the wizard. You can also open the
    Control Panel, Devices and Printers, right click
    the printer icon and select Troubleshoot. It
    doesnt always help, but its worth trying. HP
    has a Print and Scan Doctor to identify problems,
    and Canon has lots of great videos on its website
    click your printer model and then click the
    Troubleshooting videos link.

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Solve common printing problems I cant print
from my tablet
To print from an iPad, iPhone or iPod Touch, the
printer must not only be wireless, but also
support AirPrint. The list of AirPrint printers
is growing. (support.apple.com/kb/HT4356), but
there are still a lot of printers, particularly
older models, that dont support it. If you have
an Apple Mac with a printer attached, you can
turn it into an AirPrint printer using HandyPrint
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  • Some Samsung phones, tablets and printers are
    designed to work together and printing is
    straightforward. To print from any Android phone
    or tablet to any PC printer you can use Google
    Cloud Print. 
  • Install it on the mobile device from the Google
    Play store. Next, using Google Chrome on your PC,
    go to the menu, Settings, Advanced Settings and
    click Manage. You can then add the printer
    attached to the PC. Provided the PC and printer
    are switched on, you can print from the Android
    device.

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Solve common printing problems My printer tells
me to replace the cartridge
  • Printers warn that the ink is running out before
    it actually does. In a busy office it might run
    dry in an hour, but a home user only printing
    only occasionally could find that it lasts
    another couple of weeks. Order new cartridges as
    soon as the message appears, but dont install
    them until it either stops printing or the
    colours fade.

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Solve common printing problems The web page
wont print properly
  • Web pages can be any size and they arent limited
    by the width or height of the paper in your
    printer. They often arent designed to be
    printed, which is why problems can occur. Always
    choose the Print Preview option in Internet
    Explorer so you can see what youll get. You
    might not need all the pages, for example, if
    there are lots of comments or adverts, so use the
    option when printing to select the pages to
    print, such as 2-4 to print pages 2 to 4. Choose
    landscape mode if the web page is very wide.

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  • Internet Explorer offers a shrink-to-fit option
    that helps when pages are just a bit too big to
    fit on the page. Some pages, such as those with
    coupons, have a print button within the web page.
    Use that and not the print menu in the browser.

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Solve common printing problems The paper gets
stuck in the printer
  • When this continually happens, suspect a small
    shred of paper stuck somewhere in the paper feed
    mechanism. Take the paper out of the tray, open
    all the flaps and look inside. You might need a
    torch to see the paper and long tweezers to reach
    it, which can sometimes be small and hard to see.
    Look underneath the printer because there may be
    an access panel that can be removed to examine
    and clean the paper feed mechanism.

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  • Old paper can absorb moisture, which makes it
    stick and then it is pulled through two or more
    sheets at a time. Keep it in a bag until it is
    needed. Check out Canon's troubleshooting
    videos to see how to remove pieces of paper stuck
    in printers.

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Solve common printing problems A blank
sheet is ejected every time I print
  • This is a useful feature in offices where a
    printer is shared among many people and it
    separates one print job from another. Its
    irritating if you are the only user through. Open
    Devices and Printers in the Control Panel, right
    click the printer and select Printing
    Preferences. If you cant see an option to
    enable/disable separator pages, right click the
    printer and select Properties or double click it.
    With HP, for example, you double click the icon,
    double click Customise your printer, and select
    the Advanced tab. Theres a Separator button to
    configure the option.

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Solve common printing problems Print quality is
poor
  • The nozzles on inkjet printer heads can become
    blocked causing horizontal streaks on prints and
    poor or wrong colours. Cleaning the print heads
    can solve the problem. The procedure varies from
    printer to printer and there may be an option on
    the printer control panel or in the printer
    software on the computer. You might need to look
    this up in the manual. With an HP inkjet for
    example, there is a Start screen app for Windows
    8 users and this has a Maintenance button. Click
    it and you can clean the print heads or align
    them.

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  • The type of paper affects the print quality and
    photocopier paper wont do. It is too absorbent
    and inkjet ink soaks into it like blotting paper.
    Buy good quality paper for the best prints. Its
    a similar situation with laser printers and the
    right paper gives the best results.

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