Defect management process and tools

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DEFECT MANAGEMENT PROCESS AND TOOLS
Presented
by
Scopidea For more info https//www.scopidea
.com/issues-tracking
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INTRODUCTION

• The defect management is the part of
  software/hardware development project. The
  software development teams or software testing
  teams have the many choices of defect management
  tools to assist the support their software
  defects efforts.
• From high level view, the defect management
  systems are made-up of the combination of few
  defect management tools and tool or a defect
  management activity. These two major components
  work together for support each other. Ignores
  either one, or suboptimal outputs can be expected.

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• Defect Management Processes
• High Level points in typical defect management
  processes
• A typical defect management processes include
  following high level processes steps. When
  implemented-inside of a specific company, each of
  these high level steps would have more explained
  standard operating the procedures along with
  policies to carry-out details of process.
• Identification
• This point involves the discovery of defect. Hope
  fully, individual discovering the defect is
  someone on testing team. In the world, this can
  be any one including other peoples on project
  team, and on scarce occasions even end-user.

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• Categorization
• When the defect is reported, its typically
  assigned to designated team member for confirm
  that, defect is really a defect as opposed for an
  enhancement, and other appropriate category as
  defined through organization. Once the
  categorized, defect moves on in process for next
  step which is prioritization.
• Prioritization
• This is typically based on the combination of
  severity of impact on customer, the relative
  efforts to fix, along with the comparison against
  the other open defects. Its depending on size or
  structure of the industry prioritization is
  often handled via a formal change control-board.
  Priority should be determined with the
  representation from managements, customer, or the
  project team.

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• Assignments
• Once defect has been prioritized, its then
  assigned for the
• developer other technician to fix.
• Resolutions
• Developer fixes defect or follows the
  organization's processes
• to move the fix for environment where defect
  was basically
• identified.
•  
• Verifications
• Its depending on environment where defect
  was found or fix
• was applied, application testing team and
  user typically
• verifies that fix actually resolved the
  defects.
• Closure
• Once the defect has been fixed or verified,
  then this defect is
• marked as the closed.

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Defect Management Tools

• Features of a defect management tool
• It provides the centralized repository to
  tracking the
• defects across projects.
• It provides the automated notifications of the
  resource
• assignments.
• The ability for define the defect resolution
  status in
• order to-map back for defect management
  activity.
• The ability to provides the management
  reporting, like
• no. of open defects grouped through various
  criteria
• such as open the defects through project,
  severity, or
• priority.

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Tools of Defect Management

• Bugzilla
• JIRA
• Scopidea
• Lean Testing

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• Bugzilla
• This has been a leading bug-tracking tools
  widely used by
• several organizations to quite few time now.
  This is very simple
• to use, web based I/F. It has all features
  of abstract,
• convenience or assurance. Its completely
  open-sourced or it
• is free to use.
•  
• JIRA
• Jira provides the whole set of reporting,
  recording, workflow or other
• convenience related features. This is a tool
  that integrates the
• directly with code development-environments
  thus the making its a
• perfect fit to developers as-well. This
  supports the agile projects also.
• Its a commercial licensed product with
  several add-INS that
• supports extensibility.

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• Scopidea
• Scopidea is the complete Project management
  software to
• collaborated or distributed team. The online
  Project
• Management Software that get work done in
  single place.
• This helps to defect tracking, issues
  tracking, document-
• management, time tracking or invoice and
  estimate.
•  
• Lean Testing
• This is a free bug tracking or TC management
  software
• designed via testers. This has a browser
  extension for report
• the bugs on websites quickly or easily
  as-well-as in
• application reporting tools to allow the
  customers for report
• the bugs directly from within mobile
  applications.

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Corporate Address

• Address
• D-385, 2nd floor
• Sector-10, Noida-201301
• India
• Email ID
• info_at_scopidea.com
• Phone Number
• 91-9555814488
• Company Website
• www.scopidea.com

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• THANK YOU