CCC Engagement Summary

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Drive Logic
Product Development Simplified
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About Drive Logic

• E-Business arm of CCC Information Services
  focused on providing Internet and
  wireless-enabled technology solutions to the
  accident management industry

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Drive Logic A case study
Typical Auto Repair
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4
6
9
14
20
27
Days

• Consumers experience a 27-30 day claim cycle
• 12 days waiting for the vehicle repair to start
• 5-7 days for repair work

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Drive Logic A Case Study
Opportunities with e-Commerce
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DriveLogic - A Case Study
Drive Logic - An Introduction
RENTAL AGENCIES
APPRAISERS
CAR OWNERS
PARTS SUPPLIERS
INSURANCE CARRIERS
SALVAGE YARDS
TOW COMPANIES
REPAIR FACILITIES
To drive optimal efficiencies in the auto
collision supply chain and reduce the time needed
to process claims and repair damaged vehicles
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DriveLogic - A Case Study
Business Challenge
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DriveLogic - A Case Study
Product Solutionsincreasing supply chain
efficiencies
Key Players in Supply Chain
DriveLogic Products
Collision Repair Solution CRS
Resource Manager RM
Towing
Triage
Open Direct Repair Program O-DRP
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DriveLogic - A Case Study
Cognizants Involvement with DriveLogic Product
Development
Total Cognizant effort 100 person years
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DriveLogic - A Case Study
Technical Challenges
Key Architecture Principles

• Tiered architecture - To separate
  Connectivity, Presentation Business logic
  
• Application and infrastructure - To be scalable
• Integration of heterogeneous applications
  systems - To be supported
  
• Rapid product creation and deployment - Using
  Service based Architecture
  
• External communication - To be Robust and
  Secure
  
• Common look and feel through Portal framework

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Architecture Strategy - Evolution
DriveLogic - A Case Study
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Architecture Strategy - Evolution
DriveLogic - A Case Study
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Architecture Strategy - Evolution
DriveLogic - A Case Study

• Careful Evaluation of 3rd party products for
  Compatibility
  
• Proof of Concepts for new solutions
• Competency Center Guidance

• Testing for Performance is not a Post Mortem
  exercise - Prototyping and Performance
  
• benchmarking happen parallel to Product
  Development
  
• Help early identification correction of
  potential bottlenecks
  
• Rigorous Performance and Load Tests with best of
  breed tools by the specialist
  eTesting Team of Cognizant
  

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Architecture
DriveLogic - A Case Study
Layered Architecture
Defined way to partition application complexity
into business related domains
Clear concept to divide applications into layers
Domain 1
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3
4
5
Clear strategy on how to encapsulate complexity
of back-end applications
Data layer Services layer Internal int
egration layer Application layer
External integration layer Presentation
layer
Defined way to build interfaces between
applications
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Architecture
DriveLogic - A Case Study
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DriveLogic - A Case Study
Execution Methodology
Production
Onsite
Iterative Development
Requirements Gathering
Analysis / Prototyping
High Level Design
Acceptance Testing
Offshore
High Level Design
Detailed Design
Construction
Testing - Integral / System
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Tools
Forte Internet Edition Macromedia DreamWeaver 4.0

Rational Clearcase
Platinum Erwin 3.5.2 Rational Rose 2001
Cockpit Defect Tracker X-Ref Activity bas
ed Time Sheet EJB Code Generator DAO/DO Code
Generator
JUnit 3.7 Rational ClearQuest Rational Test Stud
io
Mercury Load Runner Jprobe 3.0
- Internal Tools
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Benefits to the client

• Short Product Development cycle - from conception
  to implementation, just 10 months enabled by
  Cognizants excellent understanding of the core
  business needs
• Unique Resourcing Model
• Differentiating core development from
  Architecture, Services, QA, Infrastructure
  Support and screen design, enabling simultaneous
  focus on all aspects of product development
• Future proof architecture

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DriveLogic - A Case Study
Appreciation
...quality in feature and performance was
critical. Your team delivered. I couldn't be
more pleased with how our customers responded to
the systems, and how well the systems performed
and were supported during the trade show.
Please let everyone know how much they are appre
ciated. Peter Largen Vice President, Product M
anagement, DriveLogic,
In recognition for outstanding leadership,
execution and achievement, DriveLogic would like
to thank Cognizant Technology Solutions for
making the Collision Repair Solution a reality!