Types of Customer Loyalty Programmes

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Types of Customer Loyalty Programmes

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There are many different types of customer loyalty programs. In this presentation we have discussed in brief 3 basic types of loyalty programs. – PowerPoint PPT presentation

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Title: Types of Customer Loyalty Programmes


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Types of Customer Loyalty Programs
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  • There are 3 main types of CUSTOMER LOYALTY
    PROGRAMS.
  • Frequency Loyalty Program
  • Earn Points Exchange for Rewards
  • Cash Back Loyalty Program
  • Lets Go Through Them One by One

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Frequency Loyalty Program
  • This loyalty rewards program encourages the
    customers to buy more.
  • For example If a customer has bought 4 items
    then he gets the 5th one free.
  • Therefore by rewarding the customer on the 5th
    purchase this loyalty scheme helps increase sales.

Loyalty rewards programs
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Frequency Loyalty Program
  • PROS
  • This is the simplest type of customer loyalty
    programme.
  • It is easy and cost effective to set up this
    customer rewards program.
  • It allows businesses to set up tiers to reward
    increase in levels of purchase behavior.

customer loyalty programme
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Frequency Loyalty Program
  • CONS
  • The Downside of this customer loyalty program is
    that its too simple.
  • Its simplicity does not allow companies to
    collect customer information.
  • You lose valuable data which can otherwise be
    used in further marketing efforts.

customer loyalty program
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Earn Points To Get Rewards
  • In this type of customer rewards program
    customers earn points on each purchase.
  • These points can then be exchanged for rewards.
  • Rewards can be weekend getaways, movie tickets,
    spa etc.

Customer rewards programs
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Earn Points To Get Rewards
  • PROS
  • Its a simple process for customer to
    understand, set up and follow.
  • Once rewarded customers remember their rewards
    for a long time which encourages them to stay
    loyal to your products and services.

Rewards programs
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Earn Points To Get Rewards
  • CONS
  • This customer loyalty program needs a careful
    system to track points correctly.
  • Since there is no instant gratification for
    customers, they could lose interest in the
    programme and abandon it.
  • Customers constantly need to be reminded of the
    points they have earned.

customer loyalty program
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Cash Back Loyalty Program
  • In this type of Rewards Programme, your
    customers will earn money after crossing a
    certain spend limit.
  • They can then spend this earned cash on their
    future purchases.

best reward programme
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Cash Back Loyalty Program
  • PROS
  • It is a simple system to set up and follow.
  • Customers love the idea of earning money by
    spending money which encourages them to come to
    you more frequently.

Loyalty Programme
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Cash Back Loyalty Program
  • CONS
  • You may not be able to attract customers in low
    spending category using this type of Loyalty
    Program.
  • It may not be suitable for businesses where the
    customers have no need to frequent your store.

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  • There are many different types of customer
    loyalty programs.
  • We just discussed 3 basic types in brief.
  • Hope this was helpful and gave you a better idea
    about loyalty programs their Benefits.

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About GK Value Reward Customer Loyalty Programme
Jamaica
GraceKennedy Value Rewards programme has
partnered with numerous brands and businesses to
create exciting reward packages ranging from
entertainment and personal care services to gifts
and special discounts. Customers have the
freedom to choose the reward they desire based on
the points they've earned.GKVR participating
subsidiaries, Hi-Lo, GK General Insurance, First
Global Bank, Bill Express and FX Trader.
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GRACEKENNEDY Value Reward Program
NOT a Member YET??? Sign up for rewards For
Free!!! For More Information Call Us At
1-888-429-5458 Write To Us At gkvaluerewards_at_gkco
.com Website https//www.gkvaluerewards.com
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