E-commerce Trends For 2017

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Digital Payment Types
In 2016, more and more customers adopted digital
payment types through all channels, using their
phones, cards and even watches to complete
contactless payments this is set to continue
and expand in 2017 where, Pure Net predicts that
every customer will expect to be able to complete
their transaction using a digital wallet.
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The Rise of Fast Delivery
The majority of retailers now offer next day
delivery if ordered before 10pm. Pure Net
predicts same-day delivery will continue to rise
in 2017, and more ecommerce integrations with
drop-off point providers such as Doddle.
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Ecommerce Personalization, Big Data and AI
2017 is the year that retailers will embrace
personalization and Artificial Intelligence
starting by collecting behavioral data from each
website visitor and moving on to developing
highly targeted campaigns based on customer
segments and previous online experiences.
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Mobile Mobile Mobile
This year, expectations are mobile commerce sales
will account for over 25billion, an increase of
more than 25. This figure is predicted to
continue to increase, reaching over 30billion in
2017 and 42billion by 2020.
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Introducing Chat bots
2017 will see these two trends combine to deliver
a new way of shopping and communicating, chat
bots. Chat bots are AI-led automated messenger
services that allow your customers to engage with
your brand via instant messenger. The smartest
Chat bots detect exactly what the customer is
looking for, suggests products, places orders,
answers customer service queries and even detects
the style of language used in order to converse
in a similar manner.
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For more details Contact us..
- 4505 Allstate Drive 10, Riverside, CA 92501
- 1-888-788-3247
- info_at_q-vantage.com
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