Best practices for E-Commerce websites in 2017

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Best practices for E-Commerce websites in 2017
Call (91) 99041 53672 Email
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Call (91) 99041 53672 Email
mail_at_kinsh.in Skype kinshtech
Website www.kinsh.in
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Best practices for E-Commerce websites in 2017
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• The trend of businesses going online to reach a
  global audience has been growing over the past 5
  years and will continue to grow further in 2017.
• Along with businesses going online to create
  their identity on the Internet and to showcase
  their products and services, most businesses have
  started selling their products and services
  online too through e-commerce websites.

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Best practices for E-Commerce websites in 2017
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• The e-commerce industry has seen a lot of changes
  over the years in terms of scale, reach, type of
  products being sold and service quality.
• Today there are not just the large multi-brand
  e-commerce players like Amazon, Flipkart or
  Snapdeal in the market, but also specialized
  e-commerce players like Pepperfry, Urban Ladder,
  Zivame, CaratLane, BlueStone, etc.
• The strategies adopted by all these well known
  e-commerce websites have also evolved with time.

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Best practices for E-Commerce websites in 2017
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• International e-commerce websites have customized
  their approach for a country like India due to
  its sheer size and variation in the ways a
  customer buys.
• There are some practices that have worked well
  for the successful e-commerce websites and some
  practices that have not proven that successful.
• Today, we will look at some of the best practices
  that every e-commerce website must keep in mind
  for 2017.

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Best practices for E-Commerce websites in 2017
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• Customer-Centric Design
• Irrespective of the size of the company building
  an e-commerce website to sell their products,
  they must ensure that the design of their website
  is customer focused and user friendly.
• With the sheer number of users accessing the
  internet through mobile devices, the website
  should have a Responsive design.

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Best practices for E-Commerce websites in 2017
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• Shopping Experience
• Having a customer-centric design is not the only
  thing that will help an e-commerce website to be
  successful.
• Equally important, if not more is the shopping
  experience a user gets on the website. The better
  and easy the shopping experience in terms of
  browsing the product and making a purchase, the
  more likely it is for the customer to make a
  purchase.
• At the same time, post purchase experience like
  exchange or return should also be great. This can
  be a major driver of building customer trust in
  your website.

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Best practices for E-Commerce websites in 2017
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• Product Range and Presentation
• Having great products alone will not help to sell
  them online. These great products also need to be
  presented in a great way to attract the
  customers.
• The products should be presented category-wise
  (product grouping should be correct), should have
  enough images (e.g. from different angles),
  should have a detailed description (e.g. material
  of the products, colours available, sizes
  available, etc.). It is a good practice to
  display similar products or related products
  (e.g. accessories) on the product page.
• It is also advisable to have customer reviews or
  testimonials about the product to help
  prospective customers make informed decisions.

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Best practices for E-Commerce websites in 2017
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• Payment Options
• E-commerce websites have been providing the
  standard payment options of credit cards, debit
  cards and internet banking along with cash on
  delivery.
• Due to change in user preferences and new modes
  of payments available, it has become imperative
  to provide options for various mobile wallets,
  UPI as well as new payment methods that may be
  introduced in the market.
• It is also advisable to include Card payments and
  mobile wallet payments on delivery along with
  cash on delivery.

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Best practices for E-Commerce websites in 2017
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• Express Delivery
• A lot of large e-commerce websites have already
  introduced fast and express delivery options to
  enhance customer experience.
• Express delivery will become a norm going
  forward.
• Any e-commerce company that has not been
  providing an express delivery option must start
  looking at ways to incorporate this in 2017.

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Best practices for E-Commerce websites in 2017
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• Reverse Logistics and Customer Service
• One of the most important part of customer
  service post purchase is handling of exchanges or
  returns.
• It is imperative that an e-commerce website
  publishes its customer service, exchanges
  returns policies clearly on the website.
• It is also advisable that the e-commerce business
  provides seamless reverse logistics for exchanges
  or returns.

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Best practices for E-Commerce websites in 2017
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• Kinsh Technologies has been helping businesses
  worldwide in their e-commerce ventures and has
  expertise in developing e-commerce websites. We
  specialize in e-commerce website development.
  Hire Meganto Developer India and WordPress Web
  Development India from us to build your
  e-commerce website.

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Visit kinsh.in for best web development services.
Call (91) 99041 53672 Email
mail_at_kinsh.in Skype kinshtech
Website www.kinsh.in