OBE 155 Conflict Management and Negotiation

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OBE 155 - Conflict Management and
Negotiation INTRODUCTION Dr. Donald L. Carper
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Texts Essentials of Negotiation, L. Lewicki, D.
Saunders, J. Minton, (Boston McGraw Hill,
2001) ISBN 0072312858. How To Mediate Your
Dispute, Peter Lovenheim (Berkeley Nolo Press,
2000) Carper, D., Readings and lab materials -
Distributed throughout the semester (15 fee
payable by second class. Make check out to Don
Carper).
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The course enables students to develop knowledge,
skills, values, and behavioral alternatives
useful in management and the settlement, or
resolution of a variety of conflicts. The
emphasis of the course is on alternative dispute
resolution -- the set of non-litigious
collaborative processes, which include fair
hearing, negotiation, mediation, and arbitration.
The primary purpose of the course is to help
students learn new and effective ways to resolve
disputes. I will emphasize application of
material to interpersonal, organization, and
business disputes.

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We will investigate the formal and informal
methods of dispute resolution including
negotiation, litigation, administrative hearings,
arbitration, mediation, ombudsperson, summary
jury trial, private judging, and fact-finding.
The investigation includes consideration of
the Philosophies of each method. Strategies
and weakness of the various methods.
Simulation and observation of selected methods.
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• Upon successful completion of the course students
  should be able to
• Articulate a definition of alternative dispute
  resolution and understand the advantages and
  limitations of the various methods commonly used.
• Outline and undertake an approach to dispute
  resolution, which focuses on the interests of the
  parties rather than on rigid positions.
• Understand and use alternative methods of dispute
  resolution.
• Resolve disputes more effectively and
  efficiently.

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• Class Methodology
• Mini-Lecture
• Discussion
• Questions
• Activities
• Exercises
• Video
• Guests

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• Measurement
• Class participation 30
• Mini-Tests Quizzes 60
• Class Task 10

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OFFICE HOURS TAHOE 2054 Don L
Carper Tuesday 430pm -6pm Thursday noon
130pm or by appointment Carperdl_at_csus.edu
http//www.csus.edu/indiv/c/carperdl/ Or
http//www.csus.edu/obe/
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Hint for Success
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Problems with a mid-afternoon 1hour 15 minute
class Solution Saturday March 9th 16th
9am-4pm all day class Skip final and week 15 and
3 other classes
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• Lots of handouts
• If you are not present have a friend or classmate
  get the handout for you.
• Bring 15 check to class on Thursday.
• If you are going to drop please do so right away
  so someone can take your seat.
• If you are a graduating senior go the OBE
  department Secretary Sharon Zettlemoyer. First
  come first serve

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• ALTERNATIVES TO LITIGATION INCLUDE?
  NEGOTIATION? FACILITATION ? MEDIATION?
  OMBUDSPERSON? ARBITRATION ? PRIVATE JUDGING ?
  MINI TRIAL ? SUMMARY JURY TRIAL