Emerging Technologies for Logistics BPO Services

1
Emerging Technologies for Logistics BPO Services
(IoT, Platforms and Analytics)

• Suma Soft Pvt Ltd.

2
Index

• Enterprise logistics BPO services challenges
• 3 Driving Forces (IoT, Platforms and Analytics)
  for Logistics BPO Services
• A Single Platform Solution
• Recommendations for Service Providers

3
Enterprise logistics BPO services challenges

• Manage customer expectations by improving product
  delivery
• Order visibility
• Managing risk and compliance
• Continuously meeting SLAs

4
3 Driving Forces (IoT, Platforms and Analytics)
for Logistics BPO Services

• IoT is being leveraged to manage multiple
  functions from monitoring the status of inventory
  or flow of materials, for product track and trace
  to monitoring the status of assets and resources.
• In alignment with buyers main goal of
  outsourcing their logistics BPO services to
  reduce costs, buyers have implemented analytics
  mostly for transportation cost analysis and
  warehouse operating cost analysis.
• Robotics software automation are two
  technologies where buyers indicate they are more
  in a planning phase for logistics BPO services
  as compared to other technologies. However, these
  areas have been indicated as key areas of
  investment in the upcoming years.

5
A Single Platform Solution

• The emergence of logistics platforms and
  start-ups over the past few years has begun to
  address this gap by leveraging cloud-/software as
  a service (SaaS)-based technologies backed by
  business intelligence and crowdsourced models to
  connect end users directly with logistics
  services.

6
Recommendations for Service Providers

• Cloud platforms and Business Process as a Service
  (BPaaS) solutions will enable streamlined
  deployment of processes with plug and play
  solutions in a highly standardized/automated
  environment backed by intelligent automation and
  analytics all of which encompasses the needs of
  buyers

7
Suma Softs Logistics BPO Services

• Logistics Process Outsourcing enables enterprises
  to optimize costs and unlock business value in
  supply chain processes. Our logistics services
  deliver the best quality centralized back office
  support for national and international logistics
  companies.
• For over 19 years, Suma Soft has been the most
  preferred amongst the Logistics BPO Outsourcing
  Solutions Companies in USA Canada region. Our
  commitment to deliver excellent logistics process
  has resulted in reduced errors, accelerated
  billing process and better cash flow for clients.

8
Contact US

• Suma Soft Pvt Ltd
• Email id - sales_at_sumasoft.com
• https//www.sumasoft.com/