Preview Dialer Software

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XENOTTABYTE SERVICES PVT. LTD.
PREVIEW DIALER SOFTWARE
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INDEX
INTRODUCTION
FEATURES
WORKING
ADVANTAGES
IMPORTANCE
CONTACT US
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INTRODUCTION

• A Preview Dialer Software as per the name preview
  customer information to agent screen.
• The dialer allows each contact record to be
  automatically delivered to agents campaign, such
  as list.
• As it provide flexibility to the agents which
  help them in making calls without any stress.
• The dialer will save the agent time in searching
  the contact detail and allow them to call freely.
  This will ensure that the agent is fully prepared
  before meet up with the customer.
• It helps in the agent time on searching the
  customers information. This will provide more
  time for an agent to interact with the customer
  and solve the issue.
• An Agent need time research the contact,
  understand the calling history and then they can
  make call to the customers for helping them.
• The dialer provides flexibility to the agents and
  gives managers full control over the people being
  called.
• Using the dialer you will never face dropped
  calls as it helps in handling each n every call.
  There is no delay on the call while communication
  with the customer and so agents can talk with
  them immediately.

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FEATURES

• Live phone monitoring- Dialer will help the
  agents to stay on call while the voter talks to
  the decision maker. He puts the call on mute and
  can handle another call.
• Unlimited Volunteers- As we know that volunteers
  are more important for the campaign. You can
  recruit as many as volunteers you wants for your
  campaign. This will non chargeable.
• Script Surveys- With the help preview dialer we
  can add a calling script and also survey for
  every campaign. Using the script you can train
  your agents and collect information on the call
  and progress it.
• Dial Call from anywhere- Select your own
  volunteers from the country or around the world
  and put them on work. So, they can make call for
  campaign from anywhere in the world using the
  browser. It will take less cost.
• View Complete History- The software will show you
  the complete call log of particular contact
  before calling them. Every call records and the
  notes saved by the agents is stored in the
  database and shown as the history.

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WORKING

• Before working with the dialer software you first
  need the team of volunteers to call the customers
  and talk to them about the issue.
• They can guide the customers and solve their
  issues.
• Before that they need to search the contacts for
  the solution as there are many customers present
  at a time.
• Once they are prepared connect the agents to the
  representatives for review the notes and calling
  history of the customers.
• Now agents can hit the dial when the customer
  ready to talk. After the successfully completion
  of the call, the volunteers can connect the
  supporters to the other representatives if
  needed.
• The Preview dialer can be used to qualify leads
  in an effective manner.

www.vert-age.com
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ADVANTAGES

• Say good bye to dropped calls- Using preview
  dialer software will save you from call drop,
  with the dialer you never experience dropped
  calls and lost leads, which keeps you active and
  energetic.
• No delay in call connecting- It is one of the
  most important benefits why people think that
  they are being contacted by telemarketer. With
  preview dialer, there is no delay and so agents
  can talk to customers immediately.
• Preview your customers information- When you are
  calling hundred, thousands of people in one day,
  it is too important having all the useful detail
  of the customer on the screen throughout the
  call.
• Help in saving your time- As you know time is so
  important for the agents, youll be amazed that
  how much time you can save while you work using
  preview dialer.
• Easy setup and Use- It is too easy to setup
  Preview dialer and it does not require a
  technical support or any kind of manpower. For
  agents it is more useful as it review all useful
  information of user.

www.vert-age.com
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IMPORTANCE

• Equip and Empower agents for better use.
• Help in minimizing the call time of the agents.
• Provides flexibility to your agents to enable the
  success of the sales.
• Organizations can use the dialer software for
  increasing productivity.
• It will also help in eliminating all the
  uncertainties of the dialer.

www.vert-age.com
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CONTACT US
GET IN TOUCH AS TO BE EXPECTED, WE LIKE TO CHAT.
SO, KEEP IN TOUCH. XENOTTABYTE SERVICES PVT
LTD B-45, 3rd FLOOR, SEC-64, NOIDA-201301 CONTACT-
0120-4349743/9650095791 E-MAIL-
SUPPROT_at_VERT-AGE.COM WEBSITE- WWW.VERT-AGE.COM
www.vert-age.com
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www.vert-age.com