Interconnectivity of Business Process

1
Information Society and Regional Sustainable
Development F.E.T.I.S.H.-E.T.F. (IST-1999-13015)
Mauro Giorgetti T6 Project Manager
2
The EU tourism sector

• 5.5 GPN
• 7,6 mil employees
• Across sectors (19 mil emp.)
• Relatively long and variable value chains
• Heterogeneous and spread supply side (SMEs
  represent 95 of the Tourism Industry)
• Geographical distribution
• Rapidly changing - nearly chaotic situation
  (structure, products, many intermed.)
• e-market place dominated by newcomers

3
Impact on tourism

• Intermediation uses the latest IST advances
• Concentration alliance processes
• In niche markets few specialised players will
  survive
• SME lack capital and expertise to exploit the
  global electronic distribution channels
• DMOs investments in TIS are limited and not
  coordinated.

4
Forthcoming scenario

• Only a few tourism on-line service providers
  that have reached the critical mass of
  information and geographical coverage will
  survive
• The process of concentration acquisition will
  provide users (end users, travel agencies and
  tour operators) a small number of information
  entry pointsoligopoly?
• In order to maximise profits the concentration
  process produces a standardization of the
  contents technology, not taking care of the EU
  diversities

5
EC Strategy
We need an open transparent access to services.
A strong answer at EU level to speed up the
process supporting the local diversity is the
creation of a value added open system and
protocols to permit co-operation amongst EU
regions, existing systems and other EU actors of
the tourism industry, establishing a federation
of information system and services for tourism
6
FETISH Consortium

• T6 (Italy)
• SUN Microsystems (Spain)
• CNR - National Research Council (Italy)
• ICEP - Investimentos Comércio e Turismo
  (Portugal)
• FORTHNET (Greece)
• UNINOVA - Institute for the Development of New
  Technologies (Portugal)
• HERZUM Software (Italy)

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FETISH Cluster Support Action

• Objectives
• to turn the fragmented European tourism
  information systems and the IST-based value-added
  services into a federated wide tourist network
  what appears to the users as a single system,
  demonstrating the possibility to provide an easy
  and common access to a critical mass of European
  resources and services.
• DMOs users
• SMTEs users suppliers

8
FETISH Challenges

• Develop a distributed, secure and scalable
  platform infrastructure to accommodate constantly
  changing environments
• Provide, through the use of Jini network
  technology, an adaptive and self configuring
  environment, delivering an integrated and
  distributed application framework over the
  Internet
• Supporting spontaneous network of
  tourism-oriented Value added services.
• Provide basic open source software components to
  build value added services and join process
  through automatic composition and configuration
• Opportunity to offer of high-level complex
  services that are composed of basic
  tourism-related services (as Lego blocks)
  provided by different organizations
• From B2B model to S2S (Service to Service)

9
System Components

• FETISH Repository
• Service Definitions and Service Implementations
• Business Data Types
• Vendors, Contracts
• Service Modeler
• FADA Infrastructure
• Cloud of Nodes and Proxies
• Ontology System
• www.symontos.org
• Business Process Modeler and Executor
• Proman

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FETISH environment - How it works
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Services as building blocks for Value added
services

• Reservation Engines
• Map, GIS services
• Itinerary generator
• Fidelity programs
• Payment
• Property management systems

• User terminal agent
• Positioning Agents
• Offer Agent
• Direct and reverse auctioning
  manager
• User Profiling
• Local information systems

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The Power of Fetish approach

• OSS - Open Source Software model
• FETISH Network is Technically a challenging
  Webservice project
• FETISH Network works in a peer-to-peer fashion
  extending the backbone logic of common webservice
  infrastrucuture (.Net, SunOne).
• FETISH Network provides distributed service
  components.
• FETISH Network can be seen as a general purpose
  architecture
• Finally Jini on the Internet is possible and
  works fine!

13
Where we are

• Agreement of cooperation with German Space Agency
  for Nomadic Services distribution
• Worldwide success cases for distributed computing
  by SUN Microsystems US
• FETISH approach selected as the basic platform
  for some EUMEDIS clusters
• Market trials of FETISH results DAFNE project
  (IST-2001-35113) in Italy, Portugal and Canada

14
FETISH successes

• One of the 3 world largest implementation of a
  distributed computing architecture using Jini
  (with FORD and US Navy)
• First worldwide trial of Jini over Internet. A
  future for dynamic webservices
• Worldwide visibility and appreciation (JavaOne,
  Sun-world, white-papers, success case)

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"We are creating digital Darwinism a service
that is able to evolve as the users need it to.
(Andrea Nicolai, T6 CEO)
m.giorgetti_at_t-6.it http//fetish.t-6.it http//w
ww.fetishproject.com
Mauro Giorgetti T6 Via Genova 30 00184 Rome