Leadership and Motivation Session 8

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Leadership and MotivationSession 8
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Training and Orienting Crew Members

• Learning Goals
• discuss how techniques and ideas form the
  foundations for effective training and orienting
• Learning Objectives
• deliver orientation activities for new workers
• write training outlines to guide workers in
  learning new tasks
• deliver effective training sessions applying
  proven training techniques
• evaluate training activities conducted by others

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Orientation for New Workers

• Improve the new workers attitude toward the job
• Improve quality
• Reduce waste, re-work and mistakes
• Help reduce turnover
• Reduce accidents

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Assessing the Training Needs

• Is there a need for training?
• What is the readiness level of the trainee?
• Is the training timely?
• Is there a balance between cost-efficiency and
  training effectiveness?

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Plan How to Best Deliver the Training

• Planning includes developing a basic outline
• organize the training session
• think through the training session
• planning improves learning
• planning saves time in the long run
• Step-by-step training outline
• lists steps of training
• lists key points of the training

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Effectively Deliver the Training

• Describe the job in a logical and orderly fashion
• Demonstrate the job
• Have the trainee try out the job and have him
  explain what he is doing
• Let the trainee try out the job on her own
• Check back frequently to see how he is doing

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Using a Training Checklist

• These 14 steps in the training checklist can help
  you evaluate your training effectiveness
• Were the safety, quality and quantity
  expectations about the job made clear to the
  trainee?
• Was the purpose and importance of the job
  explained?
• Was the trainee put at ease?
• Was the trainee reassured?
• Did the supervisor use the first name of the
  trainee?
• Did the supervisor explain any unusual terms?
• Was the training session logical and step by step?

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Using a Training Checklist (continued)

• Were key points covered and emphasized?
• Was the trainee asked to explain the process as
  he or she was trying it out?
• Was the trainee given any positive reinforcement
  or praise?
• Did the supervisor correct errors in a
  constructive and patient manner?
• Was the trainee encouraged to ask questions?
• Did the supervisor use any questions or feedback
  techniques to check how much the trainee
  understands the task or job?
• Did the trainer motivate the person to want to
  learn the job or task?

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Using on the Job What You Learned Today

• Jobsite Assignment
• If your company has a training/orientation
  program in place, compare it to the suggestions
  from this text
• To Get Ready for Session 9
• Read Session 9, Teams and Team Building
• Be sure you understand these key ideas
• characteristics of good and bad teams
• types of teams
• stages of team development

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