Community Services Council

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Community Services Council Newfoundland and
Labrador
Annual General Meeting February 26, 2004
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Community Services Council Newfoundland and
Labrador
CEOs Report Penelope M. Rowe
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Community Services Council Newfoundland and
Labrador
CSC is a social entrepreneur, evolving with the
provinces needs and bringing a dynamic, creative
approach to the issues of the day. At any
given time, we work on numerous projects to
support volunteerism and citizen engagement, to
promote the integration of social and economic
development, and to provide leadership in shaping
public policy and building stronger communities.
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Community Services Council Newfoundland and
Labrador

• We do this by
• Advancing the voluntary, community-based sector
• Conducting leading-edge research
• Advocating policy positions
• Pioneering innovative programs and services
• Building bridges and cultivating collaboration
• Harnessing the power of technology
• These activities nurture social inclusion, build
  social capital and improve community capacity.

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Advancing the voluntary, community-based sector
VOLUNTEER CENTRE

• Focus on building provincial relationships,
  networks
• St. Johns, Happy Valley/Goose Bay, Corner Brook,
  Gander, Marystown
• Training
• Volunteer Management Series
• 405 participants in 11 communities Bonavista,
  Chapel Arm, Clarenville, Foxtrap, Grand Bank,
  Happy Valley/Goose Bay, Labrador City,
  Lewisporte, Marystown, Placentia, St. Johns
• Learning Luncheons
• Promoting Volunteerism
• Telegram Volunteer Profiles
• Volunteer Opportunities Online
• Volunteer Week 2003
• Major events in 5 communities Clarenville,
  Corner Brook, Gander, Happy Valley/Goose Bay, St.
  Johns

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Advancing the voluntary, community-based sector
VOLUNTEER CENTRE Youth Initiatives

• Youth Mobilizing Youth completed June 2003
• Avalon (East and West School Boards)
• Torbay, Ferryland, Mount Pearl, Mobile, Goulds
• Labrador School Board
• Lake Melville, Happy Valley/Goose Bay
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• Youth Volunteer Corps Summer Program
• 50 volunteens
• 42 projects
• 1262.5 hours of volunteer effort
• Through partnership with Association for New
  Canadians youth participated from Sri Lanka,
  Columbia, and Sudan
•  

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Advancing the voluntary, community-based sector
Student Work And Service Program

• partnership with federal and provincial
  governments
• Disseminates 15,000 information packages
• 665 students placed in 564 organizations in 210
  communities
• Province-wide monitoring of 99.5 of placements
• 95.5 of students 99 of sponsors interviewed
  rated placements Excellent or Very Good
• Nearly 100 of students indicated placement
  supported career goals and/or they learned
  transferable skills and increased their knowledge
  in specific areas
• 200 Online applications through www.enVision.ca
  (200)

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Advancing the voluntary, community-based sector
CSCs First Regional Office Voluntary Resources
Centre Gander Opened February 24, 2004
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Conducting leading-edge research

• Provincial Voluntary Sector Research Project
• 13 interviewers Gander, Glovertown, Grand
  Falls-Windsor, Labrador West, Lewisporte,
  Marystown, Peterview, Springdale, St. Albans, St.
  Johns, Sops Arm, Stephenville, Trepassey, and
  Twillingate
• 1154 individuals and 872 organizations surveyed
• 59 need more volunteers
• 38 difficulty recruiting board members
• 53 of respondents currently volunteer
• 35 of respondents interested in becoming more
  active or becoming volunteers
• Impact of participation in community service
  (SWASP)
• 69 say their attitude to community service and
  civic responsibility was influenced
• 51 say it influenced their view as potential
  place for employment

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Conducting leading-edge research

• Expanding Their Universe Reshaping The Future
• Nearly 50 students who responded feel that
  students sometimes avoid going to school or cut
  classes because they cannot afford the cost of
  participating in scheduled events.
• Over 50 of all parents who responded stated they
  personally find it a financial hardship to pay
  school charges and costs.
• 92 of teachers stated they subsidize students
  who do not have money for field trips, school
  supplies or other school costs.
• National Survey of Non profit Organizations
• Consortium led by Canadian Centre of Philanthropy
  and Statistics Canada
• Liability / Insurance / Risk Management

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Conducting leading-edge research

• Community University Research Alliance
• In partnership with Memorial University faculty
  members
• First research stipend awarded
• Conference presentations
• Atlantic Provinces Political Science Association
  Annual Conference
• ARNOVA International conference
• Social Welfare Policy Conference
• Leadership Gap Perception or Reality

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Advocating policy positions

• Expanding Their Universe Reshaping The Future
• Eliminate school fees and charges
• Standardize and advertise payment plans
• Create sensitivity and awareness of social
  exclusion and inclusion.
• Voluntary Sector Roundtable for Royal Commission
• Mandatory Community Service for High School
  Students
• Policy Internship and Fellowship Program
• Building policy capacity for regions on the
  periphery

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Pioneering innovative programs and services

• Pilot program completed June 2003
• 15 graduates (private, public, non-profit
  sectors)
• Results
• 3 promotions
• 2 career changes
• 1 new business started
• All cite Leadership In Progress as a contributory
  factor
• September 2003 recruitment for 2nd program
• 18 new participants began in January 2004

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Pioneering innovative programs and services
Public Access

• Get information about programs and benefits and
  helps clients interpret various government
  manuals of income support and other government
  personal support programs.
• 275 new requests (10 increase from last year)
• Where necessary helps individuals launch appeals
• 28 advocacy cases assistance with income support
  applications and appeals, rental assistance,
  health related services (eg dental fillings), and
  justice

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Pioneering innovative programs and services

• Information Management / Information Technology
  (IM/IT) Training and Technical Support Network
• Newfoundland and Labrador
• Nova Scotia
• To help organizations integrate technology
  through individualized support by
• Technical support line
• Individual and group training
• Information technology planning

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Building bridges and cultivating collaboration

•  Welfare to Work the Next Generation National
  Forum
• 151 participants
• Forthcoming 3 publications
• Linking with national initiatives to promote
  volunteerism
• CSC Host Organization for Canada Volunteerism
  Initiative Local Network
• Representatives from Bay Roberts, Cartwright,
  Corner Brook, Grand Falls-Windsor, Happy
  Valley-Goose Bay, Placentia, St. Johns,
  Springdale, Witless Bay  

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Building bridges and cultivating collaboration

• Early Childhood Education and Care Forum
  (Indicators Project) June 2003
• In partnership with the Child Care Advocacy
  Association of Canada and Campaign 2000
• National Child Day Event - November 2003
• Public forum The Ins and Outs of Child Poverty
• Strengthening Cross Canada Linkages on Social
  Inclusion Focus on Child and Family Poverty
•  

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Building bridges and cultivating collaboration

• Federation Networks of Voluntary Organizations
• National Portal for the Voluntary Sector Networks
• Voluntary Sector Forum
• Voluntary Sector Human Resources Council Study
• Knowledge Development Centre
• Research Advisory Committee
• Voluntary Sector Initiative Information
  Management / Information Technology Training
  Support Network
• Social Sciences and Humanities Research Council
• Joint Government Voluntary, Community-based
  Committee (Newfoundland and Labrador)
•  

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Harnessing the power of technology

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• Members 1657 (50 increase since 2002)
• Orientations 400 people from 300 VCBOs
• Sessions 1145 per day almost 99 repeat
  visitors
• Visits 35,488 in January 2004
• Visits 94 countries and 6 continents
• Web sites hosted 73 live, 119 others in process
• Gander Office

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Harnessing the power of technology

•  Evaluation - Phase I Highlights
• (survey of approximately 200 VCBOs)
• 81 usage 6 months or more
• 53 have been using enVision.ca for over 1 year
• 17 got funding information 62 were approved
• 90 say enVision.ca has increased public
  awareness about the voluntary sector.
• 80 say enVision.ca has reduced geographic
  isolation

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Harnessing the power of technology

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• Training and Technical Support
• Training for voluntary organizations
• 400 people from 38 communities and 300 VCBOs
• (Baie Verte, Bonavista, Carbonear, Clarenville,
  Codroy Valley, Corner Brook, Deer Lake, English
  Harbour, Fleur de Lys, Flowers Cove, Forteau, Fox
  Harbour, Gander, Grand Falls-Windsor, Green Bay,
  Happy Valley-Goose Bay, Labrador City, Lanse au
  Loup, La Scie, Lewisporte, Marystown,
  Musgravetown, Nain, Northern Arm, Port aux
  Basques, Port Hope Simpson, Port Rexton, Roberts
  Arm, Roddickton, Rose Blanche, South Brook,
  Springdale, St. Anthony, St. Catherines, St.
  Johns, Stephenville, Wabush)
• Online Training began Dec. 2003
• 22 participants
• 1800 technical support line
• 800 calls since inception

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Community Services Council Newfoundland and
Labrador
We grow the economy
During 2003 CSC paid wages to Employees 46
Student participants 51 External
consultants 20 Total 117 Approximately
full time
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CSC in Newfoundland and Labrador
We grow communities
Locations
Voluntary Sector Training 6
enVision.ca Contributors Smart Labrador
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enVision.ca Orientation Sessions 32
Roundtables and Discussions 11
SWASP Placements 214
YMY Labrador Placements 2
YMY Avalon Placements 6
Gander Office
St. Johns Office
February 2004
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Contributors, Funders and Donors
We appreciate financial support from

• Memorial University of Newfoundland
• Petro Canada
• Strategic Social Plan
• Summer Career Placement
• Social Sciences and Humanities Council
• United Way
• VOCM Cares Foundation
• Volunteer Canada CVI
• Voluntary Sector Initiative
• Youth Services and Post Secondary Education

• ACOA
• Canadian Rural Partnerships
• Clarica Inc
• Community Youth Network (CYN)
• Great West Life
• HRDC Youth Services
• Health and Community Services
• HRDC - LMDA
• Human Resources and Employment
• McConnell Foundation
• NL Liquor Commission
• Office of Learning Technology

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Community Services Council Newfoundland and
Labrador
2003 Board of Directors Executive Kevin Breen,
President Sheree Snow, Treasurer Ray Hawco, Vice
President Glenda Janes, Secretary Directors Bar
bara Barry Richard Beaton Lloyd Dalton Don
Hutchens Simone Kielley Edwina
Kirkland Kathleen Kufeldt Luanne Leamon Fay
Matthews Bob Oxley Dave Power Melba
Rabinowitz Jamie Smith Christine Snow Mike
Wadden
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Community Services Council Newfoundland and
Labrador
Penelope M. Rowe, CEO Lori Johnson Louise
Woodfine Kelly Anne Meadus Michael Devine
Volunteer Centre Kim Randell-Power
Policy Intern And Fellowship Program Larry
Peckford
Contract Patti Powers
CSC Voluntary Resources Centre- Central
Region Bettina Ford Doug Johnston
Public Access Ron Day
CURA Kenny Curlew