Welcome to LIS 504 Leadership and Management Principles for Library and Information Services Septemb

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Welcome to LIS 504!Leadership and Management
Principles for Library and Information
ServicesSeptember 11, 2006
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Leadership and Management for Client-Centred
Professional Practice

• todays topics.
• course overview, philosophy, themes
• school-work differences in cultures
• professional practice as art, science,
  business with humanistic foundations
• perceptions of leadership management
• communication public speaking
• group dynamics

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Culture is shared

• values
• norms
• beliefs
• expectations
• group policies, practices, procedures
• authority relationships

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active learning for remembering
if you read 10 if you hear 20 if you
look at pictures 30 if you watch a movie,
view an exhibit, watch a demo 50 if you
discuss in a group, give a talk 70 if you
simulate doing it, do it, give a dramatic
presentation, teach 90
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Tell me and Ill forget. Show me and Ill
remember. Let me do it and Ill understand
forever.
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humanistic foundations of management and
leadershipproblems of the human condition

• history
• philosophy
• anthropology, cultural studies
• fine arts, literary studies
• human sciences

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Leadership framework

• personal skills self-knowledge
• self-awareness and self-regulation
• relationship skills knowledge of others
  empathy and collegiality for mutual trust

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Leadership in a nutshellthe power of influence
to build shared vision trust

• Know thyself.
• Know others.

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• The first time you need somebody is too late to
  start cultivating a relationship with them.
• If you want to influence someone, take them for
  lunch.

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the leadership circle of service.

• planning service,
• consulting communicating
• measuring allocating
• evaluating
  resources
• delivering
• service

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• Sawu bona. Sikhona.
• I see you. I am here. Until you see me I do not
  exist. When you see me, you bring me into
  existence.
• - quoted by Peter Senge in The Fifth
  Discipline (1990)

If I keel over at my desk, will anybody notice?
To be invisible is to be irrelevant.
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for next week

• speaker intro rehearsal, for Gail (2 mins max),
  by Friday 10 am email me when ready
• define terms leadership management
• review teamship communication skills
• review first assignment
• reading groups
• start your Journals

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ideas for introducing Gail

• Gail de Vos is a well-known expert in
  storytelling, and Im sure you are as curious as
  I am to learn how she applies her art as a
  storyteller to the art of public speaking.
  Please join me in welcoming Gail
• Storytelling is magic because it allows people to
  paint pictures with words. Storytelling is public
  speaking at its most eloquent
• Stories are the way in which we relate and make
  sense of our shared experiences, whether as
  children or adults at work.
• Research supports the growing recognition of
  story as a way to deepen and enrich learning, to
  strengthen motivation, to enhance memory, and to
  build inclusion and a sense of community.

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speaker intro tips

• arrive 10 minutes early to relax, check room
  equipment
• introduce yourself to the speaker, chat, offer
  water, help
• as host to speaker, make them feel really
  welcome on behalf of the audience most speakers
  are friendly because they have likeable
  qualities to get invited to be a speaker
• smile when you begin (if you can remember!),
  say your name, look at the audience speak to
  notes if you have any dont read them
• remember everybody wants you to succeed not fail

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Team task List 5 key conditions for a good
job.
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3ps for meetings purpose, process, payout

• facilitator ( everyone) welcome, acknowledge,
  respect confidentiality, create emotional safety
  for all. - Sawu bona.
• facilitator ( everyone) agree on purpose,
  tasks, priorities, time allowances (agenda).
• everyone speaks, listens with intent, strives
  to understand reach agreement (buy-in). -
  Listen 80, speak 20 of the time.
• recorder records action items for follow-up
• facilitator asks for process feedback
  (plus/Delta) at end, does post-meeting
  follow-up monitors task progress
• enjoy, have fun!

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some communication skills

• acknowledging
• listening - You can think out loud, but you
  cant listen out loud.
• parroting
• paraphrasing
• checking perceptions, feelings
• body language
• open-ended questioning

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Gotta be perfect or good enough?

• first-time perfect syndrome what drives it?
• If we believe there is no hope, there will be
  no hope. Noam Chomsky
• Fear will not harm you, but fear of failure
  will.
• Performance is never perfect for the performer.
• Be a satisficer not an optimizer, at least
  for most things.

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factors in considering a job opportunity
rank 1. learning and growth opportunities
(33) 2. personal satisfaction (25) 3. balance
in work and personal life (20) 4. Salary (10)
E Beauchesne,You can take this job and, uh,
re-evaluate it EJ Sept. 2/95, p.E2
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employment relationships in a good job

• trust
• commitment
• communication
• influence
• Graham Lowe, The Quality of Work A
  People-Centred Agenda (2000)

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journeys.
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and transformations