Features of Travel CRM

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Features of Travel CRM

• Contact Info
• Delhi NCR, India
• G-192, Sector 63 Noida, Delhi-NCR, 201307, India
• (91) 9643737505
• info_at_srdvtechnologies.com

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Travel CRM is a featured packed Software Solution
for online travel Agencies which provides
complete Travel Agency Management tools like
B2C/B2B/B2B2B, Agent, Customer, Finance, Staff,
Sales, Reports, Marketing management, Lead
management, Quotation Builder, Tour Management
etc. under one roof.  Travel CRM or Online
Travel Agency Software not only manages current
running tasks but also provides a real-time
update for upcoming or pending tasks. Now in
this COVID-19 situation you can manage your
travel business without coming to office and you
can avoid physical meetings with travel agents
and staffs by assigning work to your staff and
checking reports from your Travel CRM.  
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• Major Features which make Travel CRM A one man
  army for your business
• Site Management In site management, Admin can
  manage the complete Online Travel Portal with
  easy to use API integrations, which filter all of
  your queries from your Travel website  forms,
  pop-ups, live-chats, landing pages and understand
  which holiday package on your website is most
  popular among the lot. You can also find out
  which of the medium, Google or Face book campaign
  is getting you the most queries. 
• Blog Management In Blog management, Admin can
  add and manage the Travel blogs for their online
  travel website which are displayed on their
  portal, which attracts customers interest. 
• Tour Package Management In package management
  system admin can add or modify the Travel
  Packages, Itineraries etc. which are listed on
  their Travel Website.

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• Major Features which make Travel CRM A one man
  army for your business
• Page Management In Page Management System, Admin
  Can manage the pages on their website like,
  contact us, about us, addresses, and footer
  related management on their website. This also
  helps marketing or SEO Team to add content pages
  on Online Travel Portal. 
• Query / Lead Management In Query Management
  System, All the queries related to booking,
  support, enquiry etc. can be managed easily.
  Admin can assign query to related department or
  staff and can easily track every query status.
  This helps to increase B2C customer satisfaction
  by quick resolution of their problem. 
• Feedback / Testimonial Reviews and Ratings are
  the most important part of any online business.
  In Travel Business it is the most important thing
  which has to be managed. In this feature when a
  customer adds a review or rate your online travel
  website then it can be managed by the admin.
  Admin can run offers, refer and earn, play and
  win, cash back etc. to increase customer base.

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• User Management In User management system, Admin
  can manage all of their Online Travel Agent
  (B2B), B2C customers related queries like wallet
  top-up, password recovery and can make active or
  inactive as per their choice. 
• Booking Management In this management system,
  Admin can see all Travel Bookings and manage
  related queries like, refunding, tracking, status
  check etc. 
• Bulk Email / SMS Management Admin can send bulk
  emails to all his B2B Agents and B2C Customers at
  a time, which makes their Travel Portal More
  reliable and have up to date towards their agents
  and customers. 
• Vouchers / Invoice Management In this management
  system, Admin can generates the vouchers and
  Invoices for the Travel services like Flight
  Bookings, Hotel Bookings, Bus Booking and Car
  Bookings etc. 
• Marketing Management In marketing management,
  you will get complete data from your subscribers.
  By sending bulk E-mails or SMSs to all your
  subscribers you can increase your sales. You can
  also send promotional offers to your subscribers
  from here.