BUSINESS AFFAIRS MANAGERS MEETING

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BUSINESS AFFAIRS MANAGERS MEETING OCTOBER 4,
2004
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Meeting Objectives

• Introduce Myself
• Communicate Two Overarching Goals
• Propose a Business Affairs Vision
• Communicate Expectations and Needs
• Answer Questions

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The University of Texas at San Antonio

• Roadmap to Excellence
• Commitment to become a premier research
  university top 100 public research
  university status
• Significant number of new faculty hires over next
  8 years
• New doctorial programs and increased doctoral
  students
• Expansion of key partnerships and collaboration,
  creating research centers that compete on a
  national level
• Emphasis on expanded student life initiatives to
  increase retention and success of UTSA students

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Business Affairs
Mission Business Affairs is dedicated to
supporting and enhancing the goals of The
University of Texas at San Antonio while
maintaining a visible commitment to excellence.
Vision In All We Do, We Do With Excellence Every
Person Every Day Every Job
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Excellence is the result of
-CARING more than others think wise,
-RISKING more than others think safe,
-DREAMING more than others think practical, and

-EXPECTING more than others think possible.
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Division of Business AffairsThe Three Primary
Qualities and Expectations of UTSA Business
Affairs Leaders

• To Change To Create To Communicate

Change Change is the only thing that brings
progress.
Create Creativity is the life of an organization
and any activity, program or task can be improved
using the creative ideas of people.
Communicate Communication is everything and
everything we do communicates. Communication is
the key to developing group unity, commitment and
motivation to work.
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Rounding Out the Top 10 Expectations of UTSA
Business Affairs Leaders

• Model a Sense of Urgency

• Hold Others Accountable

• Recognize Those Who Deserve It

• Set Measurable Goals

• Identify, Hire, Develop and Retain Talent

• Delegate Responsibly

• Initiate Action

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A (BAKERS) DOZEN RULES FOR SUCCESSFUL
ADMINISTRATION

• Hire the best people you can who share your
  vision and can help to achieve it.
• Dont attempt to accomplish the organizations
  goals by yourself delegate authority to others
  and hold them responsible for their actions.
• Dont attempt to satisfy all the people all the
  time expect to upset some people sometimes for
  the right reasons.
• Dont expect to succeed without providing
  feedback to and eliciting feedback from the
  organizational environment.
• You must constantly work to create an
  organizational climate where people can argue in
  safety and disagree in comfort.

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A (BAKERS) DOZEN RULES, continued

• Dont take personally the arrows and barbs
  generally slung at you as an administrator.
• Dont ignore your own and others personal and
  professional needs.
• Never unleash your temper unless you carefully
  plan in advance to do so.
• Remember to share freely with your colleagues the
  credit for accomplishments they helped make
  possible.

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A (BAKERS) DOZEN RULES, continued

• Remember always to treat people as human beings
  who, like you, have a need for compassion,
  empathy, fairness, honesty, and a sense of worth.
• Remember that youre not indispensable.
• Dont be disappointed by the lack of praise or
  plaudits for things you do well they will be the
  exception rather than the rule.
• Remember to grant exceptions to the rule
  sparingly, for they will surely come back to
  haunt you.

Dr. John Andes Dr. Ernest R. Goeres, West
Virginia University
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Questions ?