To manage your business....

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To manage your business....
Engilbert Thordarson Director of Business
Development
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Presentation Overview

• Topology
• Solution Platform
• The basic Hotel management requirements
• Cenium PMS module overview
• ERP Accounting Point of Sale integration
• External Devices integration
• Customizing
• References

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Topology
Mobile Employees
F B
Group Analysis
Hospitality
Retail
Concierge Visa
Purchasing Supply Chain
Customer Service
In room Services
Sales Marketing
Front Desk
Accounting Finance
Central Reservations
Consumer
Leisure SPAs
Field Sales
House Keeping BMS
Golf Membership
Conference banqueting
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Solution Platform
Hotels Large and Small Leisure SPA C B sites
Large and Small Multi Location
Restaurant Fine dining Fast food Take Away Coffee
Shop, Clubs, bars
Cenium Hotel PMS Solution
LS Hospitality Solution
Microsoft Dynamics NAV
Microsoft Databases (MS-SQL etc)
Microsoft operating Systems
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Solution overview

• Reception
• Booking
• Conference
• Housekeeping
• Maintenance
• Concierge
• Backoffice
• Administration

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Reception

• Check-in
• Check-out
• New Reservations
• Quick Folio
• In-House
• Reservation Overview
• Floor Plan
• Lost Founds

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Booking

• Room Reservations
• Individuals
• Groups
• Table reservation
• Conference Reservation
• Conferences
• Meetings
• Events
• Reporting Overview

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Groups Conference

• Group overview
• Hotel Room
• Conference Room
• Food Beverage
• Equipment
• Invoicing
• Room management
• Layout
• Pricing
• Availability

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Housekeeping

• Housekeeping
• Resource planning
• Cleaning loop
• Change management
• Status reporting via TV/Phone system

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Maintenance

• Maintenance
• To do list
• Blocking
• Schedule tasks

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Concierge

• Lost and found
• Register
• Delivery
• Phonebook
• In-house use
• Pick up
• Baggage service

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Backoffice

• Statements
• Day-end statement per shift
• Cash control
• Corrections
• Support more than one open statement at a time
• Shifts
• Unlimited number of shifts
• Per department
• Inventory
• Statistics
• Reporting

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Administration

• Setup
• PMS
• Conference
• General
• Property
• Auxiliary Equipment
• Job Scheduler
• Shifts

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SPA

• Appointment scheduling
• Priority, gender restrictions modality settings
  pr. Therapist/Rooms
• Links to Cenium PMS
• Point of sale integration for maximum financial
  security
• Links to Dynamics NAV CRM module (optional)

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Hospitality Solutions
ERP and Point of Sale Integration
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Dynamics ERP modules

• General Ledger
• Chart of Accounts
• Budgets
• Journals
• Sales Marketing
• Customer Accounts
• Sales orders / Invoices
• Contact management
• Purchase
• Vendor management
• Purcase orders Invoices
• Items Inventory
• Resources
• Capacity planning
• Jobs hours costing
• Human resources
• Salary () absences

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ERP Integration

• PMS Statement posting
• Internal Dynamics NAV transactions
• No file transfers
• Same Database platform
• Same application platform
• To General Ledger
• Sales entries
• Tax/VAT entries
• Payment Entries
• To Customer accounts
• Room charges
• Additional charges
• To Inventory
• Minibars
• Additional purchases
• Inventory costing

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Point of Sale

• Point of Sale
• OPOS support
• Touch Screens
• Keyboard option
• Multiple GUI Layouts
• Default layouts
• Customized layouts
• Any screen size
• Multiple languages
• On buttons
• On Items
• Set by staff/customer
• Multiple hardware settings
• Standard Opos drivers
• Not fixed to specific HW
• Graphical support
• On buttons
• On items
• On Restaurant layouts

• Multiple Sales stations
• Restaurants
• Bars
• Retail

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Room charging at POS

• Charge
• Entire bill
• Partially
• On-line entry
• No danger of missing entries at check-out
• Lookup guests and room status from POS
• Use Room key for swipe or enter room number
• Setup Limits for Room charges
• Charge to Conference reservations directly

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Hospitality Solutions
External Devices
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Interfaces

• Comtrol
• Pay-TV
• Telephone
• Key locks
• Safty box
• For more information
• www.comtrol.com

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Hospitality Solution Center
Custom madesolutions
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Developing / customizing

• 100 Integration with MS Dynamics
• Built-in Development environment
• Standard Modules (Accounting/CRM)
• Localize
• Local business rules/laws
• Add-on modules
• Add new Nav functionality
• Customize
• Add Specialized functions
• Minor adjustments
• Form / Views
• Reporting

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Customize using...

• The internal IT department
• The local service provider /NSC
• The Cenium Support Team
• Simple application language (NAV)
• 100 Microsoft platform
• Product with worldwide coverage

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Sample of Hotel and HospitalityReferences
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Customers
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Chain control

• Choice hotels Scandinavia
• 150 hotels
• 20.000 rooms
• 7.900 employees
• Complete solution
• Hotel management
• Restaurants
• Retail activites
• Conference mngmt.
• Accounting / ERP

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...using the restaurant module

• Dolly Dimples over 100 restaurants (on-line
  setup)
• Largest Pizza chain in Norway
• Required on-line system and option for off-line
  when needed
• Centralized call center for all restaurants
• Accounting services to frenchises
• Multiple legal entities, frenchises
• Complex offer / promotion requirements
• 8000 orders pr. Day / 182 on-line users / 1500
  cashiers

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Thank You !