The NASWASWB Standards for Technology Practice in Cyberspace

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The NASW-ASWB Standards for TechnologyPractice
in Cyberspace
Dr. Bob Vernon Indiana University School of
Social WorkDr. Darlene Lynch Ball State
UniversityDr. Peggy Pittman-Munke Murray
State University
http//hsmedia.biz
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Coming soon to a future near you
Wireless casework Remote sensing Artificial
intelligence interventions Geographic Information
Systems (GIS) Case Management Systems Community
wide coordination and planning
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Policy to the rescue.
Association of Social Work Boards National
Association of Social Workers
NASW-ASWB Standards for Technology and Social
Work Practice
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Just what technology are we talking about?
Technology and social work practice, when used in
these standards, is defined asAny
electronically mediated activity used in the
conduct of competent and ethical social work
practice.
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What does this mean for you?
Standard I - Ethics and Values
Primacy of the NASW Code of Ethics ASWB Model
Social Work Practice Act NASW Delegate Assembly
policies NASW Professional Standards Other
professional associations
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What does this mean for you?
Standard I - Ethics and Values

• Other professional codes/interdisciplinary
  collaboration
• Misrepresentation, a two-way street
• Working beyond technical and professional ability

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What does this mean for you?
Standard II - Access
Many Digital Divides Crummy or non-existent
equipment Language barriers Poor reading
abilities Disabilities Restrictive access
policies Privacy/security needs
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What does this mean for you?
Standard II - Access

• Need for self advocacy
• Need to advocate for clients
• Disabilities!
• Domestic violence cautions
• Child access

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What does this mean for you?
Standard III Cultural Competencies
andVulnerable Populations
Continuous knowledge and understanding History Tr
aditions Values Family systems Artistic
expressions
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What does this mean for you?
Standard III Cultural Competencies
andVulnerable Populations

• Culturally relevant practice models for online
  work
• Geographically attuned practice models as well
• Colorblind?
• Multiple languages
• What do the colors and graphics mean?

• The ever flashing gizmo

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What does this mean for you?
Standard IV Technical Competencies
Workers need to be proficient in technical skills
needed for the job Keep current with emerging
technologies
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What does this mean for you?
Standard IV Technical Competencies

• You need to master all relevant agency
  programs for practice. Period.
• Communications software and webpages
• Virus software, spyware, patches
• How to download, install plugins, debug

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What does this mean for you?
Standard V Regulatory Competencies
The worker must contact all regulatory boards and
legally comply with what what is required
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What does this mean for you?
Standard V Regulatory Competencies

• Awareness of licensure and certification laws
• How to contact the regulators
• Closest to anything national is HIPAA
• Liability insurance coverage?

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What does this mean for you?
Standard VI Identification and Verification
The worker Full name Credentials Licensure
information Physical location Professional phone
numbers
Dont think folks are really doing this yet? Yet?
Yet? Yet?
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What does this mean for you?
Standard VI Identification and Verification

• Sleaseballs?
• Self helps or professionals?
• Fringies
• Thieves, frauds and phishing

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What does this mean for you?
Standard VII Privacy, Confidentiality,
Documentation, and Security
Be aware of privacy risks, especially wireless,
and protect the client State laws Federal,
especially HIPAA Document!
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What does this mean for you?
Standard VII Privacy, Confidentiality,
Documentation, and Security

• Awareness of encryption technologies
• CHANGE THAT

PASSWORD!
!qwerty06!

• Turn off the computer when you

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What does this mean for you?
Standard VIII Risk Management
Document client disclosure/informed consent Set
communications guidelines Use security
encryption, firewalls, etc. Measures to ensure
fair and equitable fees
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What does this mean for you?
Standard VIII Risk Management

• Risk management planning
• Recovery and backup
• Discovery and outing
• Communications protocols

• Know when you should say NO

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What does this mean for you?
Standard IX Practice Competencies
Advocacy and social action Community
practice Administrative practice Clinical
competencies Research Supervision
Go to Standard X
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What does this mean for you?
Standard IX Practice Competencies
Advocacy and social action

• Policy practice
• Legislation and bill tracking
• Party politics
• Lobby groups
• Techniques

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What does this mean for you?
Standard IX Practice Competencies
Community practice

• Geographic Information Systems
• Community Networks
• Information and Referral
• Wikis, Blogs and Listservs

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What does this mean for you?
Standard IX Practice Competencies
Administrative practice

• Access, permissions, use policies
• Public relations, newsletters, website
• Marketing, volunteers and fundraising
• Grants, funder reports, outcomes, accreditations
• Acquisition and training on hardware and software

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What does this mean for you?
Standard IX Practice Competencies
Clinical competencies

• Electronic communications skills
• Online contracting skills
• Online assessment skills
• Online interventions skills
• Online group skills
• Online termination skills

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What does this mean for you?
Standard IX Practice Competencies
Research
Using materials without attribution ? Gathering
data and permission Surveys, methods,
resources Assessment and evaluation
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What does this mean for you?
Standard IX Practice Competencies
Supervision

• Clear messages regardless of tech
• Check credentials
• State compliance?
• Online testing verification
• Doorknob issues and referrals
• Technical support and backup

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What does this mean for you?
Standard X Continuing Education
If you use or provide online programs Must have
technical support Online scoring with
feedback Record permanency Authenticate user
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What does this mean for you?
Standard X Continuing Education

• Be wary consumers
• Producer credibility?
• Who is really giving the CEUs?
• Content up to date?

Go to end
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A few survival skills
Finding stuff Evaluating stuff
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Finding stuffbeyond Google
Guessing WebRings If you simply MUST
Google Google Scholar IUPUI Library Official
State Websites Search Engine Disneyworld
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Evaluating stuffbeyond pretty
Example Example Example Example Example
Example Example Example Example Example
Example Example
Who is the sponsor?NOT THE ISP OR TECKIE! Who
is the author?Not the webweaver! How current is
it?Ancient? Up to date? What is the
scope?Narrow or broad? How accurate?Wikipedia,
anybody? How objective?Biases? Values?
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And as that wily settlement house teckie
Amelia Earhart used to say
Happy landings but strap on that parachute!