JCI Quality System

1
JCI Quality System

• GAMA Bay Area Regional Meeting
• June 3rd, 03

2
Johnson Controls Inc.Quality Policy

• Continually exceed our customers increasing
  expectations

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Johnson Controls Inc.Business Operating System
The BOS structure is depicted by the following
illustration
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Johnson Controls Inc.Product Launch System
Product Launch System (PLUS) defines the
processes used to translate product ideas into
manufacturable products. PLUS is organized into 6
phases.
Phase 0 Ideation Phase 1 Proposal Phase 2
Design Phase 3 Verification Phase 4 Production
Validation Phase 5 Launch
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Johnson Controls Inc.Manufacturing Operating
System

• Manufacturing Operating System (MOS) The guiding
  principle of MOS is efficient production at the
  pace of customer demand. The MOS activities are
  divided into three sections.
• 1. Material Control
• 2. Process and Product Control
• 3. People Development

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Johnson Controls Inc.Manufacturing Operating
System

• Material Control
• Supplier PPAP / PA
• Receiving Inspection
• Supplier Containment
• Management Quality Reviews

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Johnson Controls Inc.Manufacturing Operating
System

• Process Control
• Poke Yoke Audits
• Standardized Work Audits
• Safety Critical Torque Audits

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Johnson Controls Inc.Manufacturing Operating
System

• Product Control
• J1 Audits
• Hourly QC Fixture H/L Audits
• Finished Goods Audits
• JD Power, Warranty Data Analysis
• Product Audits, Appearance, Functional

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Johnson Controls Inc.Manufacturing Operating
System

• People Development
• JCMS Training
• Job Rotation
• Ergonomic Analysis of Workstations
• JCI Support for External Training Courses
• Performance Appraisal, IDPs

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Johnson Controls Inc.Results

• DPPM Performance

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Johnson Controls Inc.

• Wishes to Thank
• the
• GAMA Bay Area Suppliers
• for their interest and time.