TechSoup Healthy

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TechSoup Healthy Secure ComputingTraining for
the Accidental TechieFebruary 6, 2008
Remember to call 866-740-1260 Use access code
6339392 Please have the workbook printed and
ready. Download it herewww.techsoup.org/hsc/page
7475.cfm
Sponsored by United Way Bay Area
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Using ReadyTalk

• All lines will be muted.
• Use the chat box or raise your hand to ask a
  question. When your name is called, unmute your
  phone by pressing 7. To remute press 6.
• If you lose the internet connection, reconnect
  following the same instructions you followed at
  the start of the training.
• If you lose the phone connection, re-dial the
  conference phone number and re-join.

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Webinar Presenters
Volunteers Jennifer Cropper Joe Salrin Yann
Toledano
Kevin Lo
Kami Griffiths
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Thank you!
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Participant profile
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Your technology challenges

• System Administration, and keeping performance at
  or near optimal level without "wasting" time
  trying to accomplish this.
• Developing a system that can help us be more
  efficient.
• Old equipment, old computer knowledge, old world
  thinking.
• Lack of basic knowledge regarding security and
  maintenance issues for PC users.
• Not completing routine maintenance defrags, disk
  cleanups, and disk checks.

• Keeping our cobbled-together systems working and
  coaxing the greatest benefit out of them as we
  can.
• Keeping up with changes done by different people
  and maintaining 4 computers.
• Keeping up with changes in technology and
  protecting against security threats.
• Routine maintenance and virus issues.
• We have very outdated in software and hardware.

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Objectives

• Understand what technology your nonprofit has and
  how to document it.
• Learn what the crucial security and maintenance
  tasks are and develop a schedule.
• Learn the importance of data backup and the
  options available.
• Learn about ways to track technical problems.
• Understand what software and hardware your
  organization needs.
• Learn more about TechSoup Stock.

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Technology Plan

• Do you have a technology plan?

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Why have a Technology Plan?

• Use technology effectively to further your
  mission
• Purchase the right equipment for your needs
• Obtain funding and save money
• Avoid crises
• Use staff time more effectively

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Technology Planning Steps

• Envision
• Inventory
• Assess
• Act

Modeled after TechAtlas www.techatlas.org
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Technology Plan Envision

• Envision
• Inventory
• Assess
• Act

• Team
• Mission
• Vision

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Technology Plan Inventory

• Envision
• Inventory
• Assess
• Act

• Hardware software
• Tools
• TechAtlas www.techatlas.com
• Belarc www.belarc.com

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Technology Plan Assess

• Envision
• Inventory
• Assess
• Act

• Technology skills
• Tool
• TechAtlas www.techatlas.com

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Technology Plan Act

• Envision
• Inventory
• Assess
• Act

• Plan
• Budget
• Staff
• Fundraise

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TechAtlas www.techatlas.org

• Demonstration

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Taking inventory Windows XP

• Demonstration

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Taking inventory Windows 2000
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Taking inventory Mac OS X

• Demonstration

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Inventory Activity

• Turn to page 4 in the Workbook
• Complete a hardware inventory on your computer
• Raise your hand when youre finished

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Out with the old

• The zipcode searchable listings for hardware
  donors at www.techsoup.org/recycle/donate
• Computer Takeback Campaigns List of responsible
  recyclers www.computertakeback.com/the_solutions/
  recyclers_map.cfm

• Here are some other listings for end-of-life
  electronics recyclers for 5 year old and older
  equipment
• Electronics Recycling www.electronicsrecycling.ne
  t/search/search.aspx
• The National Recycling Coalitionwww.electronicsr
  ecycling.net/search/search.aspx
• The National Safety Councilwww.nsc.org/ehc/epr2/
  recycler.htm
• The Electronic Industries Alliance listings
  www.eiae.org/
• International Association of Electronics
  Recyclers (IAER) www.iaer.org/search/iaersearch.c
  fm

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Questions Comments

• Click the raise hand button to speak or type in
  the chat box.

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Know your network

• Peer-to-Peer
• Client Server
• Managed Network

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Network options
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Peer-to-Peer

• Size
• Security
• Growth
• Training
• Hosting Resources

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Network options
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Client Server

• Optimization
• Centralization
• Security
• Redundancy and Back-up

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Network options
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Managed Network

• Remote Access
• Virus/Spam Protection
• Backup and Restore
• Upgrades

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What does your network look like?

• Turn to page 11 of the workbook
• One a blank sheet of a paper sketch out your
  network.
• Raise your hand when youre finished

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Questions Comments

• Click the raise hand button to speak or type in
  the chat box.

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10 Minute Break
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Security common threats

• Physical theft
• Virus, spyware, ad-ware, phishing
• Compromised network
• Natural disaster

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Computer virus

• A computer program that can copy itself and
  infect a computer without permission or knowledge
  of the user.

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Spy-ware

• Computer software installed on a computer to
  intercept or take partial control over the user's
  interaction with the computer, without the user's
  informed consent.

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Spy-ware

• Computer software installed on a computer to
  intercept or take partial control over the user's
  interaction with the computer, without the user's
  informed consent.

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Phishing

• The act of acquiring sensitive information, such
  as usernames, passwords and credit card details,
  by posing as a trustworthy entity through
  electronic communication.

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Compromised network

• No firewall
• Open wireless connection
• No data backup
• Weak passwords

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Natural disaster

• Fires
• Earthquakes

• Hurricanes
• Flood

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Your best defense

• Physical locks
• Antivirus, anti-spyware, anti-spam
• Firewall secure internet connection
• Data backup
• Training

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Maintenance Updates

• Update your operating system and antivirus
  program
• Weekly maintenance
• Delete temporary files
• Monthly maintenance
• Scan disk cleanup
• Disk defragmentation
• Spybot Search Destroyer
• Adaware
• Yearly maintenance
• Delete unused programs
• Physically clean it

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Automatic updates XP

• Demonstration

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Automatic updates Win2000
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Automatic updates Win2000
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Automatic updates Win2000
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Automatic updates Mac

• Demonstration

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Review what weve covered

• Understand your nonprofits technology
• Learn how to document what you have
• Learn about crucial security threats
• Develop a maintenance schedule

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Questions Comments

• Click the raise hand button to speak or type in
  the chat box.

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Tomorrows agenda

• Data Back-up
• Software Recommendations
• Hardware Recommendations
• Learn about TechSoup Stock

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Thank you!

• See you online tomorrow at 100pm PST