Deploying Six Sigma

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Deploying Six Sigma

• Robert Dawkins, CSSBB

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Who is this guy?

• Robert Dawkins
• Six Sigma
• Certified BB by ASQ
• Black Belt with Earthlink 2 years
• Black Belt and Six Sigma Director w/Johnson
  Controls 5 years
• Environmental, Health Safety
• Certified Industrial Hygienist
• Director, EHS Johnson Controls 5 years
• EHS consultant 10 years

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Agenda

• Defining a Program Model
• Developing the Deployment Plan
• Managing the Change

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Defining a Program Model

• What does success look like?
• Differs by company
• Need a consensus
• Strategic attributes
• Culture of continuous improvement
• Data used to drive decision making
• Strong and consistent advocacy
• Tactical attributes
• Continuous improvement capacity and capability
• Project Backlog
• Business/Financial Impact
• Program management network

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Defining a Program Model (contd)

• Measuring
• Strategic Metrics
• Hard to define
• Industry template evolving
• Tactical Metrics
• Activity
• Number of people trained
• Number of Black Belts
• Projects and status
• Project Backlog
• Impact
• Savings
• Revenue
• Managing
• Status Reports
• Dashboard

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6s Dashboard December 31 06
Pipeline Status
Green Belt Training
Project Status
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Defining a Program Model (contd)

• Organizational Model
• Centralized Core
• Sets standards
• Manages Program
• Defines vision and tactics
• Resources
• Embedded BBs
• Centralized BBs
• De-centralized
• Each function
• Sets Standards
• Defines Vision and tactics
• Resources
• BBs embedded in functional units

• Hybrid
• Core Group
• Sets standards and vision
• Provides overall program review and management
• Each Function
• Owns and assigns BB resources
• Selects projects

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Sample Program Model
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Found on www.isssp.com
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Develop A Deployment Plan

• Conduct a Gap Analysis
• Create a Work Breakdown Structure
• Itemize actions to create/implement the model
• Establish work sequence
• Establish the Schedule
• Short term
• Mid term
• Long Term
• Build Control Mechanism
• Status Reporting
• Reviews
• Build a Change Management Plan

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Manage the Deployment

• Steering Committee
• Cross Functional Participation
• Leverage Sponsorship
• Use Visual Management
• Posters
• Celebrations
• Remain Flexible

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Strong Reactors and the Change Process
2 Various Sources Making Six Sigma Last, George
Eckes, 2001 Managing Transitions, Making the
Most of Change, William Bridges, 1991 Managing
Change and Personal Strategies for Navigating
Change, Achieve Global, 2000.
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Program Launch

• Big Splash
• Enterprise-wide engagement
• External Consultant
• Public Announcements
• Little Splash
• One or two functions
• Internal Consultant
• Discrete publicity