Learning Management System Update January 28, 2004

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Learning Management System Update January 28,
2004
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LMS Overview

• Core Functionality What does an LMS do?
• Business Drivers Why procure/use an LMS?
• Evaluation Factors What to consider?
• Selection Process How are we selecting a vendor?

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LMS Core Functionality

• Learner (Student) Administration
• Provides a web-based interface to, and shared
  database for
• Registration/Enrollment
• Course Completion, test scores, learning
  transcripts
• Competency Management
• Training Plans/Roadmaps
• Launching and Tracking Learning Content that
  Occur in a Variety of Formats
• Resource Management and Scheduling
• Classroom management
• Hardware/equipment Management
• Instructor Management

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LMS Core Functionality (contd . . .)

• General Administration
• Billing, departmental chargeback management
• Interface with HRIS systems to update user
  records
• Reporting
• By training type, course, curriculum
• For employees
• For managers and HR
• Notification and Reminders

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LMS Business Drivers

• LMS Business Case
• Delivery and management of mission-critical
  training and information especially with respect
  to PHEPR and implementation of state standards
• Extend learning resources across the enterprise,
  eliminating existing barriers
• Eliminate training resource duplication and
  redundancy
• Create standard learner development plans
• Gather critical audience training data
• Document training received

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Sample LMS Report
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Sample LMS Report (contd . . .)
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PHIP WFD Objectives

• Enumeration of Public Health Workforce
• Training Based on Standards
• Adopt a Learning Management System
• Participate in Regional Network Support
• Continue Leadership Development

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PHEPR CDC Grant Requirement

• Implement a learning management system
  capable of collecting and reporting data on all
  training and educational activities as well as
  sharing best practices with other public health
  agencies

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Evaluation Criteria

• What should we look for in an LMS?
• Appropriate feature/function set differentiate
  between must-haves and nice-to-haves these
  should be linked to business drivers and
  organizational workflow
• Ability to meet needs out of the box all
  systems can meet your needs with sufficient
  customization (and )
• Compatibility with existing technology internal
  server/database platforms if youre going to
  host online content and resources regardless
• Costs licensing (per-learner) and TCO (hosting,
  hardware, maintenance, training, integration)
• Human factors knowledgeable and responsive
  client teams, effective IT and
  training support staff

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PHIP LMS Selection Subcommittee

• LHJs
• RERCs
• RLSs
• PHIP WFD and PHIT members

• DOH
• Lab
• Community Assessment
• Environmental Health
• PH Nursing Liaison

• COT
• Fire
• Law Enforcement
• Hospitals

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LMS Features Matrix
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LMS Features Matrix (contd . . .)
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LMS Technical Requirements
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Suggestions for PHIT Role

• Advise and link between LMS and other IT Projects
  when appropriate (e.g. Secures, E-commerce, web
  conferencing)
• Where there is duplication in functionality,
  consider
• number and types of users
• human resources as well as pricing structure and
  ongoing costs
• maintenance and support issues
• level and security necessary
• Others?