Blue Horizon

1
Blue Horizon

• Your partner throughout your caring journey

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Blue Horizon Vision

• To be a Centre of Excellence in
• nurturing support and advocacy
• for our community of carers

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Blue Horizon Mission

• Blue Horizon is a holistic one-stop
• resource centre that aims to build
• capacity of carers in their
• Care-giving journey

4
Blue Horizon Key Values

• Blue Horizon is guided by the following values in
  all that it does
• Partnership Collaboration
• Respect Dignity towards service users and
  partners (cultural and religious differences)
• Integrity
• Quality Professional Standards in service
  provision

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Blue Horizon

• Target Clients
• Carers
• Working in partnership with -
• carers of children and adults who are frail,
• disabled and with chronic illnesses

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Blue Horizon

• Service Model Holistic One-stop Resource
• Centre
• Focus is health and well-being of carers (in
• conjunction with recognition of importance
• of care recipient well-being)

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Blue Horizon

• Service Components - in house and with
• external partnerships
• 24-hr Helpline - Information referral
• Needs assessment, care planning co-ordination
• Counselling face-to-face/phone
• Education resource library, public education,
  outreach to other service providers

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Blue Horizon

• Service Components
• Networking with other partners cross referral,
  respite
• Training in caring - carers and service providers
  
• Support groups
• Medication review (drug interactions)
• Nurturance incorporating-wellness programmes
  (massage , low key exercise)

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Blue Horizon

• Service Components
• Drop-in service (social, recreational)
• Consultancy to other service providers on setting
  up carers support services
• Research and Advocacy
• Post Caring support (computer confidence, job
  skills, legal support and exercise and social )

10
Blue Horizon

• Local Factors
• Centre model is suitable for development in
• Singapore and Australia
• Inclusivity
• The Centre is accessible to all carers,
  regardless of race, language, religion, gender,
  age, socio- economic status or ability
• Fee where charged is on a sliding scale

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Blue Horizon

• Conceptual Layout
• Informal, attractivepositioned shop front for
• profile, with casual outdoor space
• Envisage flexible design principles
• Disabled and Elder Friendly Access
• Multipurpose rooms (social recreational)
• Social Enterprise linkages (co-location)
• Resource Library and Computer Room
• Mock-up flat on home modification
• Training Counselling rooms
• Informal Lounge

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Blue Horizon

• Staffing Roles (multi-tasking)
• Centre Manager (accountable to Board)
• Social Worker/Counsellor
• Nurse
• Care Co-ordinator
• Programme Co-ordinator
• Administrator/Accounts
• Education Officer
• Volunteer Co-ordinator
• Fund-raising/Promotions/Publicity Officer
• IT Officer
• Receptionist
• General Worker
• Primary client

13
Blue Horizon

• Service Partnerships
• - respite,
• - therapy
• - assistive device assessment
• - grassroots organisations
• Volunteers

14
Blue Horizon

• Commercial
• - exercise specialists
• - book/coffee shops
• - personal grooming wellness
• Professional Partnerships
• - legal and financial support
• - medical advice

15
Blue Horizon

• Funding (not for profit with commercial
  interfaces)
• Government 90 Capital funding and
• recurrent
• Foundations
• Donations Bequest (5)
• Corporate/Lottery sponsorships (projects)
• Fund-raising activities (2)
• Fees (1)
• Income generated from social enterprise

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Blue Horizon

• Quality Assurance Programme Evaluation
• Framed around different stages of the caring
  journey
• Key Performance Indicators in each stage of
  caring journey physical
• emotional
• social
• practical
• financial

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Blue Horizon

• Methodology
• Client Satisfaction Questionnaires
• Voluntary involvement of carers post
• caring - as Board member, volunteer,
• trainer
• Involvement with University sector to
• critically model and promote the
• effectiveness of innovations
• Success with advocacy

18
Blue Horizon

• Legislation
• Regulation and facilitation (funding)
• present in both Singapore (tax incentives)
• and WA - Carers Recognition Act 2004,
• Aged Care Act 1997 (incorp HACC)
• Health Care Act

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Thank YoufromBlue Horizon

• Your partner throughout your caring journey