Work Analysis

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Work Analysis Job Design
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Work Analysis
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Work Flow Analysis

• Definition
• The process of analyzing the tasks necessary for
  the production of a product or service

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Job Analysis

• Definition
• The process of getting detailed information about
  jobs.
• TasksWhat is actually done on the job
• KSAOsKnowledge, skills, abilities, and other
  characteristics needed to do a job
• http//www.job-analysis.net/
• Outcomes
• Job descriptionTasks, duties, responsibilities
• Job specificationsList of relevant KSAOs

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Discussion Question

• Why do organizations spend all the time and
  effort to do a job analysis?

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Sources of Job Analysis Data

• People
• Incumbents
• Supervisors
• Tools
• Dictionary of occupational titles (DOT)
• Occupational information network (ONET)
• Position analysis questionnaire (PAQ)
• Task analysis inventory
• Fleischman job analysis system

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ONet Center

• www.online.onetcenter.org

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Discussion Question

• What HR functions does job analysis help inform?

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Job Design
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Job Design

• Definition
• The process of defining how work will be
  performed and what tasks will be required in a
  given job.
• Goals
• Efficiency
• Motivation
• Mental Capacity
• Safety

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Model of Why Care About Job Design
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Discussion Question

• Rank order the importance of the following
  characteristics for your ideal job.
• Working on a lot of different things
• Seeing a project from beginning to completion
• Feeling your job positively impacts peoples
  lives
• Getting freedom to make decisions
• Being provided good feedback from supervisors

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Job Characteristics Model
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Why the Job Characteristics Model Works
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Motivation Comic
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Discussion Question

• As a manager or an employee working in HR, how
  would you design jobs to promote the most
  motivation among your employees?

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Other Ways to Increase Motivation

• Job enlargement
• Job extension
• Job rotation
• Job enrichment
• Self-management
• Flexible work schedules
• Flextime
• Job sharing
• Telework

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Take-Home Points

• Realize what job analysis entails and why it is
  so critical
• Understand that job design can be used to improve
  an organizationand increasing motivation is one
  big way
• Think about your own job and what motivates you