Company Overview

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Company Overview

• Associates and Customers
• 324,000 associates
• Over half of all U.S. households shop with us
  annually
• Assets - unique to Sears Holdings
• Brands
• Kenmore
• Craftsman
• Diehard
• Lands End
• Home Services
• Real estate owned and long-termed leased
• Market leader in Appliances, Fitness and Tools
• Retail Formats - over 3900 locations
• Kmart
• Big K (1,321 averaging 92,000 square feet)
• Super K (47 averaging 166,000 square feet)
• Pharmacy (1,025)

• Online over 20 million unique visitors monthly
• Sears.com
• Kmart.com
• LandsEnd.com
• ManageMyHome.com
• ServiceLive.com
• mygofer.com
• Home Services
• 11 million product repair service calls annually
• Four million product deliveries
• 750,000 product installations annually
• 25 million products covered under product service
  contracts
• Seven million available parts and accessories for
  do-it-yourself repairs and maintenance
• Carpet, upholstery and air duct cleaning services
• Supported by engineering, supply chain, call
  center and national field service management
  teams
• Supply Chain
• 42 distribution centers