Social Networking

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Social Networking

• Tomás Ramírez

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Discussion Points.Thoughts

• Why do social networks emerge within
  organizations?
• How should we be tapping into social networking
  tools for work place learning?
• What have been the causes of increased social
  networking? delayering, globalization, rise of
  knowledge-intensive work, flattening of the
  organization
• Has connectivity at work become a great
  equalizer for contribution by the many?
• Has job design given way to information flow
  within the organization to enhance its capability
  to innovate?
• Has the context of organizational information
  become more meaningful/powerful because of the
  inherent additive power a professional, social
  network?
• Who should support, assess and analyze developing
  social networks within the organization?

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Influences on Social Learning

• a flatter world
• democritization of content
• need for fingertip knowledge
• Stephen M. R. Coveys principles
• TRUST
• high trust behaviors
• balance of speed/cost
• character and competency ? confidence
• ability to engender encourage trust with clients

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What the Research Shows

• Motivation and barriers to participation in
  virtual knowledge-sharing communities of practice
• Alexander Ardichvili, Vaughn Page, and Tim
  Wentling
• Journal of Knowledge Management Vol 7. No. 1, pp.
  64-77
• An organizations most precious resource is the
  intangible, tacit knowledge within their
  employees
• Knowledge Networks survive if there is both a
  supply and a demand for information
• Intrinsic rewards for contribution outweigh
  extrinsic rewards
• Provide various ways for members to contribute
• Motivation for common good, moral obligation,
  new employees are motivated to establish
  themselves as experts more experienced people
  feel the need to give back will use the system
  if they trust the information there and those who
  provide the information
• Two types of trust knowledge-based trust and
  institutional-based trust
• Establish online communities of practice with
  people who are already known and trusted in the
  workplace
• Barriers fear of accuracy or relevance (fear to
  lose face) dont know what to contribute
  (provide clear expectations/examples and
  non-examples)
  they have earned the right to post on a
  company-wide system feeling that people should
  already know this stuff security restrictions
  capturing information from experienced workers
  before they leave the organization
• Benefits new employees feel quickly integrated
  into new work place and become productive faster
  important quick access to people, best practices,
  lessons learned
• Rules and guidelines for behavior, contributions,
  and which engender trust and participation...

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What the Research Shows

• Dualities, distributed communities of practice
  and knowledge management
• Chris Kimble and Paul Hildreth
• Journal of Knowledge Management Vol 9. No. 4, pp.
  102-113
• To better manage, it is important to recognize
  the duality of knowledge tacit and explicit
• CoPs sustain and nurture tacit knowledge
• Artefacts within the system (knowledge/information
  ) must have context to provide value to
  participants therefore bridging tacit and
  explicit knowledge related to those artefacts is
  important
• Success Factors balance regular frequency of
  community correspondence, task focus and
  motivation for working together
• The impact of structuring characteristics on the
  launching of virtual communities of practice
• Line Dubé, Anne Bourhis, and Réal Jacob
• Journal of Organizational Change Management, Vol.
  18, No. 2, pp. 145-166
• Environment and relevance
• Mixture of Face-to-face with online is important

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Questions to uncover Important Social Network
Relationships

• Nature of Collaboration
• Communication frequency and with whom
• How relevant is the information you receive to
  your job and with whom do you exchange
  information? Rate the usefulness of the
  information you receive.
• With whom do you exchange information to do
  Problem Solving? Rate that persons
  effectiveness in problem solving.
• From whom do you receive Innovative ideas?

• Information Sharing Potential
• I have a good understanding of what he/she does
• He/she is usually available to me whenever I have
  a question.
• I know he/she is always actively engaged when I
  need help to solve problems.
• I am comfortable and safe asking this person for
  information or advice on work-related topics.

• Constraints in the Network
• Who are key sources of information?
• With whom do I need to communicate more?
• Who provides you with information necessary for
  you to perform your job and to whom do you
  provide information?
• Who are the influential people in the
  organization?

• Well-Being and Supportiveness
• How much do you like x person?
• Who are your friends (at work)?
• Who has helped you most in your career
  development?
• Who provides personal support?
• What energy level is x person?
• What level of trust do you have with x person?

The Hidden Power of Social Networks
Understanding how Work Really Gets Done in
Organizationsby Rob L. Cross, Andrew Parker
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(No Transcript)
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Further Reading and research articleshttp//www.
learningwiki.com/242

• The Hidden Power of Social Networks
  Understanding how Work Really Gets Done in
  Organizationsby Rob L. Cross, Andrew Parker
• Motivation and barriers to participation in
  virtual knowledge-sharing communities of
  practiceAlexander Ardichvili, Vaughn Page, and
  Tim WentlingJournal of Knowledge Management Vol
  7. No. 1, pp. 64-77
• Dualities, distributed communities of practice
  and knowledge managementChris Kimble and Paul
  HildrethJournal of Knowledge Management Vol 9.
  No. 4, pp. 102-113
• The impact of structuring characteristics on the
  launching of virtual communities of practiceLine
  Dubé, Anne Bourhis, and Réal JacobJournal of
  Organizational Change Management, Vol. 18, No. 2,
  pp. 145-166
• Virtual Collaboration Enabling Project Teams and
  CommunitiesAmerican Productivity Quality
  Center, 2004http//www.apqc.org

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Web 2.0 The Separation of Style and Content

• RSS
• CSS
• XML
• XHTML
• Flash
• AJAX

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Popular Social Networking sites
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Social Networking sites

• business networking sites
• Affinity Engines, Business Parc, The Conneck,
  Contact Network, Corporate Alumni, ecademy,
  eConozco, Eliyon, EntreMate, Friendly Favors,
  GoingProfessional, Growth Company, Im Not From
  Here, InterAction, ITmob, ItsNotWhatYouKnow,
  Join Network PLUS, LLC, Konnects, LinkedIn, Link
  Silicon Valley, matcheroo, Mediabistro, Monster
  Networking, NetMiner, Netmodular Community,
  Networking For Professionals, Online Business
  Networking Resource, Open Business Club
  (openBC), OrderGenerator, Point Relevance,
  Polypol, PowerMingle, RealContacts, ReferNet,
  Reunion, Ryze, SelectMinds, Shortcut, Silicon
  Valley Pipeline, Spoke Software, Sullivan
  Executive Networking Community, Tacit -
  ActiveNet, TENG, Visible Path, WisdomBuilder,
  Zerendipity Networks.
• common interest networking sites
• 50 Something.com, 50Yearsplus.com, ANTfriender,
  ArtistNow!, AveMariaSingles, Bigcampus.net,
  BookCrossing, Buzznet, Classmates.com,
  Collegester, Community Zero, Company of Friends,
  DeanSpace, Delphi Forums, Digital Squeeze,
  Downelink, Foodsters, FunHi, GamersGlue, Globe
  Alive, gradFinder, HRTS - Hollywood Radio
  Television Society, Mediabuddies, Meet Me at
  HOT or NOT?, Netplaya Burning Man Community,
  Neurona, PayDemocracy, quad5, Schoolster,
  SongBuddy, Talk City, Thefacebook, TheSquare,
  threedegrees, UpMyStreet.
• dating sites
• AfroRomance, americansingles.com, Amigos.com,
  AsiaFriendFinder, Berkzter, BlackPlanet.com,
  Cherish, collegeluv.com, Country Singles,
  Cupid.com, Date.com, Dating.dk, eHarmony,
  Equally Yoked, FriendFinder, Gay Christian
  Dating, Gay Jewish Dating, Gay Military M4M,
  GermanFriendFinder, hotsaints, IndianFriendFinder,
  jdate.com, Lavalife, LDS Singles Mingle, LDS
  Singles Network, LDS Singles SingleSaints,
  Love.com, M4M Seniors, Match.com, Mature
  Dating.org, meetic, MyCountryMatch, MyEMatch,
  Overweight Date, Passion.com, POP! PeopleOnPage,
  PlanetOut Partners, Inc., RateOrDate,
  RedDate.com, Relationship Exchange, Senior Dating
  Exchange, SeniorFriendFinder,
  SeniorsCircle.com, Single Seniors, Spicy Senior
  Singles, Swappster, TrueBeginnings, uDate.com,
  Vegetarian singles, webdate, Yahoo! Personals.
• face-to-face meeting facilitation sites
• 8minuteDating, Evite, First Tuesday, The Lunch
  Club NYC, MeetUp, MixerMixer, Netparty,
  new-in-town, Social Circles, WhizSpark.
• friend networking sites
• Backwash, Breedster, BuddyBridge, Chia Friend,
  ChosenNet,Christianster, Click2Friends, easeek,
  eFriendsnet, enCentra, everyonesconnected,
  FriendFan.com, Friendity, Friend MAP, Friendoo,
  friendsbay.de, Friends of Friends, Friends
  Reunited, Friendset, Friendster, Friend Surfer,
  Friendzy, Gruuve, HeiYou, hi5, hipstir, Huminity,
  HummingBoard, The Impersonals, iSocialite, Korea
  Data House, LDS LinkUp, LianQu, linkyourfriends,
  Living Directory, Metails, mrNeighborhood,
  Myspace.com, NetFriendships, Neurofriends, orkut,
  PalJunction, peeps nation, qpengyou, Ringo,
  saywhatz, Tickle by Emode, ticqle, Tribe.net,
  UUFriends, Wallop, WiW, WorldShine, YeeYoo, YOYO,
  zenetwork, Zerodegrees.
• social networking plus and/or edge cases
• Blogpod, BuddyZoo, del.icio.us, dodgeball, Dude
  Check This Out!, eTwine.com, Eurekster!,
  eventSherpa, Expressions, Findapix, Flickr,
  fonetango, Fotolog.net, Funchain.com, Gush,
  HelloWorld, Home Exchange, HomeLink, Intervac,
  JournURL, KnowMates, LiveJournal, MixedNutz.net,
  Mooble, M-Tone, Multiply, Nioki, The Opinion
  Exchange, Palbook, PeopleAggregator, Plink,
  RepCheck, SmallPlanet, Small World Project,
  SocialCanvas, Social Grid, Squiby, StumbleUpon,
  TXTParty, Upcoming.org, WiredReach, Yafro Moblog,
  Zdarmanet, Zopto.
• Source Social Networking Services Meta List