Participatory Design Scandinavian tradition

1
Participatory Design Scandinavian
tradition

• Tone Bratteteig,
• February 10. 2003
• readings
• Bødker, Kensing Simonsen

2
Systems development methods

• are characterized by their
• application area
• perspective
• guidelines
• organization of work
• techniques
• tools
• (Mathiassen 1982
• Andersen et al 1986)

• domain of use modelling languages
  (product-oriented)
• frame of action related techniques
  (process-oriented)
• Weltanschauung
• (Nielsen 1991)

3
Techniques for user participation

• field work
• interviews
• document analysis
• observations
• system descriptions
• wall graphs (w. users)
• sketches for design
• system presentations
• alternative prototypes
• computers in the work environment
• field trips

4
Techniques for mutual learning

• system description and system presentation
  supplement each other
• the objectives of the activity more important
  than the actual technique
• system description for overview (the overall
  picture)
• system description improvisations (home made)
• system description for communication (doesnt
  need explanations)
• system presentation for demonstration of
  alternative solutions
• system presentation of other peoples experiences
  (field trips)
• system presentation for hands-on experiences
• lesson a prototype is very far from a running
  system (programming takes time!)

5
MUSTMetode til forUndersøgelse i
Systemudvikling og Teori herom

• establish goals, problem definition and solution
• includes
• concepts
• principles
• techniques description tools
• interview, obs., workshop etc
• organisation (4 phases)
• prepare project establishment
• focus strategy analysis
• study in depth in depth analysis
• renew develop visions

6
MUST

• Principles
• a vision of the total change (org., IT, qualific)
• real user participation (mutual learning)
• work practice should be experienced (say ? do)
• grounding (managem., employees, users, changers)
• Conflicts and dilemmas