Making Your ILLs Merry

1
Making Your ILLs Merry!

• By Kathleen Young-Maple

2
(No Transcript)
3

• Is paperless possible or just a Christmas wish?

4
Yes, there is a Santa Claus!
5
This is Santas real house.
6
Rasmuson LibraryUniversity of Alaska, Fairbanks

• Founded in 1922
• Largest Library in the State of Alaska
• Over 1.75 Million Items on 6 floors
• We serve 6000

7
ILL Stats

• Currently using ILLiad software
• Staff includes 3.5 positions, plus 3 students
• Turnaround Time 72 hours or less
• Free Microfiche copying service
• No charge for any service
• Starting Document Delivery in Fall of 2004

Total Number of ILL Transactions
8
Do you really question everything?

• Draw a diagram of your workflow.

Look at the Bigger picture when analyzing.
9
ILLs Naughty Nice
10
Lending

• Naughty
• Book Straps.
• Making a new record in your database for every
  library that borrows an item.
• Short Due Dates.
• Sorry we dont lend Videos, DVDs, Music CDs,
  new books and ..
• Wrapping an item for mailing with 6 layers of
  paper and 20 staples.

• Nice
• Slide the strap into the book
• Creating one ILL account and checking out all
  loans with it.
• Checking out items for 60 domestic and 90 days
  International.
• We will loan everything except reference books.
• Wrap items accordingly.

11
Lending

• Naughty
• Removable labels.
• We Charge.
• No Renewals.

• Nice
• Save money and time.
• Reciprocal agreements.
• Renew once or twice and use your recall option
  when necessary.

12
Santas Reindeer
WE HAD TO MAKE TIME. AT LEAST ONCE A YEAR.
13
Borrowing

• Naughty
• 1. Paper Request forms.
• 2. Notifying Customer by Phone.
• Working late during peak request times.
• Giving the patron the option to pick up paper
  copies at the library

• Nice
• 1. Patron does their own data entry.
• Notifying customer by Email.
• Use other library employees or volunteers.
• Posting the copies Electronically

14
ALMOST PAPERLESS!
15
Technology

• Naughty
• Mailing Copies.
• Library Rate.
• Faxing items.
• Toggling between software programs.

• Nice
• Ask another library to Ariel articles for you.
• Use Priority Mail and get free packing materials
  from USPS.
• Invest in a scanner and save paper copies.
• Use two hard drives or monitors at a time.

16
(No Transcript)
17
So

• Maybe we dont need to be completely paperless!

18
You Are Valuable!

• Everyone in the world
• is your patron!

19
Heres hoping you too will have a very Merry ILL