Performance of Large LAN Applications

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Performance of LargeLAN Applications

• Jeremy Bohannon Bryan Garcia
• Lori Garcia Scott McCumsey
• Steve Potts

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Base Network Architectures

• Traditional Mainframe Environments
• Used primarily for legacy applications
• Client/Server
• Most newer applications
• Net Centric
• Very thin client networks
• Combination

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LAN Network Evolution
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Examples of LAN Applications

• E-mail
• ERP (Enterprise Resource Planning)
• CRM (Customer Relations Management)
• MRP (Material Requirements Planning)
• Proprietary applications created in-house to meet
  business needs

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Key Issues for Applications Availability and
Operations

• Concurrent Users
• Speed
• Response Time / Latency
• Real-Time Information
• Network Traffic
• Cross-Platform Activity (Legacy systems)
• Sharing Data Between Applications
• Security
• Remote Users

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Criteria For Selecting LAN Technology

• Bandwidth
• New Technology
• Cost
• Interoperability
• QoS
• Manageability
• Scalability

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Selecting the Right LAN Backbone Technology

• FDDI
• ATM
• Frame Relay
• Ethernet
• Gigabit Ethernet

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Signs Your LAN is in Distress

• Speed or lack of speed is the most common clue
  that the network is in distress
• Difficulty installing new enterprise applications
  such as E-mail, Internet access, etc.
• Overloaded servers
• Slow client workstations
• Increased failure of network components

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Understanding Your Network BASELINING

• A Baseline is a collection of performance
  measurements captured during peak loads.
• Useful in diagnosing a misbehaving network.
• Tells you if performance-enhancing changes are
  actually working.
• Network baseline statistics include
• Peak and average network utilization
• Average number of errors
• Average number of collisions
• Monitoring equipment collects statistics so that
  you can review and compare.

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The Ethernet LAN
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What is ERP?

• Enterprise Resource Planning (ERP) provides
  companies with a plan to integrate all
  departments and functions within the company by
  implementing a complete software solution that
  runs off a single, integrated database.

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People Soft, Inc.

• PeopleSoft, Inc., Pleasanton, CA
• A software company that specializes in
  enterprise-wide applications for client/server
  environments. Initially specializing in human
  resources, its package offerings today cover the
  gamut including manufacturing, accounting and
  several vertical markets. All major databases are
  supported. Its products are known for their
  modularity as well as their ease of modification
  and customization using the PeopleTools
  development system.
• www.peoplesoft.com

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PeopleSoft Applications

• E-business
• Customer Relationship Management
• Enterprise Performance Management
• Human Resource Management
• Supply Chain Management
• Financial Management Solutions

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Case StudyBackground

• Case study Applied Materials, Inc.
• Founded in 1967--experienced explosive growth in
  the 1970s
• Since 1992, worlds largest supplier of
  semiconductor manufacturing equipment
• Employs 14,000 people in more than 95 locations
  in 14 countries worldwide
• Revenues gt 4 billion in 1998 Fortune 100 list
  of companies
• Used a packaged HR and payroll solution prior to
  1994
• Needed a global human resources system for
  14,000-strong workforce
• Vision system to provide users with information
  at their fingertips any where in the world

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Case StudyChallenge

• Applied Materials sent out a description of its
  requirements
• PeopleSoft was the only vendor with a proven
  market strategy and a high standard of customer
  support.
• PeopleSofts HRM enabled Applied Materials, Inc.,
  to implement progressive web-enabled employee and
  manager self-service
• HRM solution A single, consistent source of
  global information
• Use in U.S. in one year, worldwide in 2 years

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Case StudySolution

• Computing Environment
• Hardware UNIX-based HP 9000 Servers
• Database Oracle
• PeopleSoft Products
• PeopleSoft Human Resources
• Benefits Administration
• Payroll
• People Tools
• Implementation Services
• PeopleSoft Consulting

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Case StudySolution

• 250 HR functional users all over the world
• 14,000 employees use Web self-service for updates
• Uses
• Personnel Administration
• Compensation and Benefits
• Education
• Training
• In U. S., Payroll and Benefits Administration
• Education Training are also managed by the
  system

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Case StudyResults

• Previously
• 4-5 end-users in the HR division, and 7 in
  payroll
• Series of phone calls necessary to make inquiries
  of items with global component
• Now
• Information is available to 14,000 worldwide,
  depending on security and levels of privileges
  granted
• EARs (employee action requests) initiated online,
  with monitoring of progress of EARs
• Improved data integrity

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Case StudyResults

• Managers can now monitor
• which training courses employees have followed
• transfers, termination, new hires, salary
  changes, and promotions
• skills base in the company, to locate resources
  they require
• gaps in skills of the workforce

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H. R.s Strategic, Value-Added Role

• Major impact work of HR people
• In the past, much of their work involved
  executing transactions
• Automation of transactionsmore free time for
  analysis analytical
• Manage companys human resources strategically
• Self-service enabled routine tasks to be
  offloaded
• employees able to look up job codes online,
  rather than having to phone up and ask what they
  are

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SAP

• German based Company
• Worlds largest inter-enterprise software
• Worlds third largest independent software
  provider
• www.mysap.com

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SAP R/3 System

• Based on the three-tier model of distributed
  client/server processing.

• Scalable at each level
• SQL is used to define and manipulate data
• DBMS based applications

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Case StudyBackground

• BMW
• Manufacturer of custom luxury cars and SUVs.
• Headquartered in Munich, Germany.
• Looking to build new manufacturing plant in South
  Carolina.
• Wants to build 300 cars/day on a 16-hr production
  cycle.

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Case StudyChallenge

• To develop and implement a new information
  infrastructure for the plant.
• Integrate in to the Headquarters' database.
• Low maintenance cost for system.
• Integrated information system to speed the flow
  of information across the enterprise.

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Case StudySolution

• SAP R/3
• Integrated Database System
• HP Model 170 Business Servers Supported by a 30
  gigabyte database
• 600 PCs are attached to the network as clients
• 100 Users running concurrent sessions
• HP OpenView System
• Network software to manage the distributed
  client/server installation

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Case StudySolution

• Basic System Implemented in 4 months.
• First BMW plant to run entirely off commercially
  available software.
• Linked legacy database with new system.

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Case StudyResults

• Implementation saved several years and 50 of
  normal development cost.
• Whole Production process speed has been
  increased.
• As a result of all of the improvements, BMW is
  now looking to move into JIT.

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Baan Company

• Leading provider of enterprise business solutions
• Applications for front office, corporate office
  and back office automation support more than
  13,000 customers worldwide

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Baan Company

• Applications span entire value chain
• E-Business
• Web Commerce
• Customer Relationship Management
• Supply Chain Management
• Enterprise Resource Planning

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Supply Chain Management

• Supply chain management is the handling of the
  flow of material and information through the
  supply chain.
• The competitiveness of an organization in today's
  markets is directly related to how well they can
  synchronize and accelerate the flow of material
  through the enterprise.
• Those that do it well, gain a significant time
  based competitive advantage.

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Case StudyBackground

• Herman Miller Furniture Manufacturing
• Award-winning international manufacturer of
  stylish furniture systems
• Generates over 1.7 billion in sales serving
  customers in over 40 countries

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Case StudyChallenge

• Implement a reliable, fast and cost-efficient
  international order fulfillment system
• Shift from a weekly batch delivery schedule to a
  finite daily customer delivery timetable
• Synchronize customer orders across a multitude of
  manufacturing sites

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Case StudyChallenge

• Process massive order volumes and transactional
  data quickly and efficiently
• Extend the system beyond the organization to the
  supplier base

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Case StudySolution

• Baan IVc / Supply Chain serves as
• the transactional and financial backbone
• a central management system for order generation,
  shipping and production completion schedules

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Case StudySolution

• HP server and an Oracle database
• Baan's Dynamic Enterprise Modeling (DEM) to
  set-up operational "best practices" within the
  system
• Baan Education services to "train-the-trainer"

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Case StudyResults

• A 95 efficiency and accuracy in meeting customer
  delivery requirements
• A reduction in overall customer order fulfillment
  and time-to-delivery
• All manufacturing and distribution requirements
  now generated upon customer order

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Case StudyResults

• Customers now quoted actual delivery dates at the
  time of order placement
• An increase in timely customer and vendor billing
  resolution
• A reduction in time required to close financial
  transactions
• Easier, self-help access to order and account
  information for the supplier base

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Case StudyConclusion

• Reducing lead times and increasing reliability
  were the key measures of success
• Can now become a real competitive advantage for
  Herman Miller

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Oracle

• Initial incorporation in June 1977

• Launched its first relational database
  application in 1979

• Applications quickly expanded to include OLTP,
  data warehousing, application servers,
  application development, and enterprise-class
  applications

• Currently employs 43,000 with most recent year
  adjusted profit of 2.06 billion

• The worlds leading supplier of software for
  information management and the worlds second
  largest independent software company

• The first software company to develop and deploy
  100 percent internet-enabled enterprise software
  across its entire product line database, server,
  enterprise business applications, and application
  development and decision support tools

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Oracle (cont)
Oracle Customer Satisfaction
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Oracle (cont)
Oracle Pricing vs. The Competition
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Oracle (cont)
Oracles Packaged Apps Dream
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Oracle (Cont)

• Oracle released 11i on May 24, 2000 as an
  integrated enterprise application

• Oracle11i boasts quarterly growth of 161

• Oracle11i combines
• Customer Relations Management
• Order Management
• Financials
• Human Resource Management
• Manufacturing
• Procurement
• Project Planning
• Supply Chain Management

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Oracle (cont)

• Oracle is the world's most popular database for
  internet computing (Oracle8i)

• Oracle8i provides
• Data Warehousing
• Internet Computing and Java
• High Availability and Security
• Performance and Quality

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Oracle (cont)
Enterprise Portal An internal Web site
(intranet) that provides proprietary,
enterprise-wide information to company employees
as well as access to selected public Web sites
and vertical-market Web sites (suppliers,
vendors, etc.). It includes a search engine for
internal documents as well as the ability to
customize the portal page for different user
groups and individuals. It is an extension of
the ERP concept dealing with enhanced user access
to the organizations data.

• Gives a common interface to users for data inside
  and outside the corporation
• Provides busy professionals with one-stop
  shopping for all their information needs
• Users have access to structured and unstructured
  data without having to know the format or
  location of the data

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Case StudyBackground

• One of the oldest teams in the NHL
• Historically approximately 30 field scouts used a
  variety of methods to track and discover new
  prospects
• The Problem Scouting is a key to the successful
  franchise
• Scouts tracked a variety of player stats, but not
  always the same stats
• No easy way to synthesize the data into any
  meaningful arrangement
• Data had to be re-entered at the home office

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Case StudyChallenge

• The Blackhawks were looking to update their
  scouting process to possibly develop a
  competitive advantage on and off the ice

• The Solution? Oracle 8i and Oracle Business
  Partner, Braxton Butterfield Consulting, Inc.
• Oracle Development Tools
• Oracle System Tuning
• Oracle System Administration includes network
  infrastructure, onsite or remote administration,
  capacity planning and security, and firewalls

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Case StudySolution

• Hardware Silicon Graphics server running IRIX
  IBM ThinkPad laptops running Microsoft Windows 95

• Products and Services Oracle 8i Enterprise
  Server and Oracle 8i

• Oracle 8i Database Lite designed as single-user
  remote databases

• Web-to-Go, Oracle Internet platform allows for
  management of mobile web applications

• iConnect, a data-transport module that enables
  reliable and scalable synchronization of data and
  applications between Oracle8i Lite and a central
  database server

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Case StudyResults
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Case StudyResults

• Blackhawk scouts can access via Internet browser
  or a PC on the corporate network
• Oracle8i Lite is maintained on the Oracle8i
  server and is replicated to the client when
  needed
• Benefits
• Enables a highly mobile workforce to streamline a
  complex selection process
• Simplifies data retrieval, consolidations and
  analysis
• Minimizes maintenance by using a common database
  both in the field and at headquarters