My Health Care Options

1
My Health Care Options

• Website Utilization Report
• December 17, 2008

2
Unique IP Address Visitors
3
Home Page Views
4
Most Commonly Viewed Pages
5
Launch Day Viewers

• Hospitals
• Health Plans
• Health Centers
• Provider Trade Associations
• Government local, state, federal
• Financial Services Organizations
• Advocacy Organizations
• Colleges/Universities
• Business/Employers
• Out of State other state governments, federal
  government, universities, national organizations

6
Consumer/Viewer Feedback

• Small number of emails received via HCQCC email
  address
• Hospitals with comments/questions/issues
• Consumers
• Request for geo-locator to be expanded to 100
  miles
• Doubting veracity of quality reports
• Dollar signs not easy to read and dont relate to
  patient copayment
• Request for assistance
• Locating affordable dental implants
• Resolving billing dispute