Preparation of SelfEvaluation Report for Quality Review

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Preparation of Self-Evaluation Report for Quality
Review

• Dr. Norma Ryan
• Director of Quality Promotion

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Quality Promotion Unit

• Top Floor
• West Wing
• Tel ext 3651/3420/3649/3650/420 5120
• Email n.ryan_at_ucc.ie
• Contact Norma/Deirdre/Frances/Joanne/Patricia

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Web Site

• http//www.ucc.ie/quality

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QI/QA

• QI Quality Improvement
• QA Quality Assurance

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What is Quality?

• Fitness for Purpose
• Fitness of Purpose
• Making the best use of resources available
• added value

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Quality Assurance

• Ensuring we do what we say we are doing
• Ensuring what we do is a quality job

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Examples of QA

• Peer review of research
• External Examiner system
• Accreditation of degrees
• Recognition by external bodies
• Employability of graduates
• Service Level Agreements

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Universities Act 1997

• Section 35
• Assigns responsibility to the universities for
  QI/QA process

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Requirement

• To put in place QA procedures
• To promote the improvement of the quality of
  education and all related services provided by
  the university

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Methodology for Quality Review

• Self-Evaluation
• Peer Review
• Follow-Up and implementation

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• Self-evaluation

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Structure of Self-Evaluation Report

• Overall Analysis Recommendations
• Maximum 30 pages in length
• Appendices contain factual details
• Paginate
• Include contents page

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Overall Analysis Recommendations

• Succinct and comprehensive
• Details Mission of Department
• Details Aims Objectives
• Summary of Departmental functions and activities
• Analysis based on SWOT
• Benchmarking

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• Details of how you plan to show you have achieved
  your Aims Objectives
• Discuss report on previous quality review and
  emphasise improvements and actions taken as a
  consequence
• Emphasis on strategies for improvement of quality
• Recommendations for improvement

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Summary of Department

• Department Structure and Organisation
• Teaching
• Research
• Consultancy Activities
• Public Profile
• Functions of unit
• Other areas as appropriate

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Preparation for Self-Evaluation

• Appointment of departmental co-ordinating
  committee
• Representatives of all sectors of staff
• Plan work
• Conduct of surveys of opinions of stakeholders

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Self-Evaluation

• Includes analysis of
• Teaching Learning
• Research
• Scholarly activities
• Functions and activities of Unit

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Self-Evaluation Report

• Incorporates views from
• internal stakeholders
• Staff of department
• Other staff
• Students
• Officers of University
• external stakeholders
• accrediting bodies
• External Examiners
• Alumni
• Other

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Questionnaires

• Used to obtain views of staff, students and
  others
• Samples available on web site
• Some are linked specifically to guidelines for
  preparation of SE Report

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SWOT Analysis

• S - Strengths
• W - Weaknesses
• O - Opportunities
• T - Threats
• Leads to identification of recommendations for
  improvement

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Benchmarking

• Aspirational with a view to what can be
  improved what the unit aspires to be like.
• Should be realistic
• Should include international comparators

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Appendices

• Factual details
• To enable reviewers to ascertain context of
  statements in SER

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• Academic Departments

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Department Details

• Location(s)
• Facilities
• List of all staff
• Staff Profiles of all staff - academic,
  administrative and support staff

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Organisation and Planning

• Management structure
• Committee structures
• Budget
• From UCC
• From other sources
• Include details of allocation of workloads for
  academic staff
• Strategic plan, including research plan
• Peer Review Group Report from previous quality
  review
• Implementation plan from first quality review

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Stakeholder views

• Staff of department
• Students taking programmes, including research
  students
• External stakeholders
• Alumni
• External Examiners
• Accrediting bodies
• Employers
• Public bodies
• Other as relevant

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Teaching and Learning

• Programmes offered use Calendar extract
• Reference to National Framework of Qualifications
• Include Learning Outcomes
• Modules offered by department (from Book of
  Modules)
• Relevant student statistics (from Student
  Records)

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Research Scholarly Activity

• Research programmes
• Details of any research centres/units associated
  with department
• Collaborations
• Internal to UCC
• External to UCC
• Funding received

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Appendices (contd.)

• External Relations
• Staff development objectives
• Support Services
• Views of department on quality of support
  services
• Methodology used in preparing Report
• Additional documentation that Department may wish
  to submit

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• Administrative and Support Services

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Department Details

• Location
• Facilities
• List of all staff
• Staff Profiles of all staff - administrative and
  support staff
• Budget
• From UCC core budget
• From other sources

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Organisation and Planning

• Management structure
• Committee structures
• Strategic Plan
• Operational Plan
• Peer Review Group Report from previous quality
  review
• Implementation plan from first quality review and
  details of actions taken

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• List of user groups of services of unit
• Service Standards for the Unit

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Stakeholder views

• Staff of Unit
• Students
• Alumni
• External stakeholders
• Accrediting Bodies, where relevant
• Employers
• Public bodies
• Other, as relevant

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Examples of other Documents

• Policy documents produced by Unit
• Procedural Manuals
• Guidelines/Manuals/Handbooks
• Audit reports produced by external bodies

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Peer Review
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Peer Review Group (PRG)

• 3 external reviewers and 2 internal reviewers
• Nomination of panel of external peer reviewers by
  department
• Appointment of internal and external peer
  reviewers by QPC
• Chair to be appointed by PRG

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Peer Review

• Peer Review Visit Report
• Follow-up
• Quality Improvement Plan
• Action
• On-going quality improvement

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Peer Review

• Evaluation of Self-Evaluation Report
• Site Visit
• Meet with staff and students
• Meet with external stakeholders
• Meet with relevant Officers of the University
• View facilities
• Report on findings
• Recommendations for improvement

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Follow-Up
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Following Review

• Discussion
• With Head of College/Vice-President
• With Quality Promotion Committee
• Quality Improvement Plan developed
• based on recommendations
• Approval by Head of College/VP
• Implementation

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Review of Actions

• QPC re-visits one year eighteen months later to
  discuss developments and actions taken
• Reports to UMG and GB
• Publishes report
• Re-visit five years later in a formal full review

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• Thats all Folks. Hope you learned something
  about self-evaluation!