micromanagement

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credibility
uncertainty
pursue happiness
international
mac vs pc
wikipedia
american
adolescence
famous
single
international
basketball
reality TV
express yourself
sports
iTunes
Online
facebook
american idol
iraq war
relationships
Associative
Wireless
two incomes
global
Mentoring
dating
feedback
automation
cell phones
continuous partial attention
Mobile
high school
dream job
Leadership
Confident
piercings
opportunity
simplicity
value systems
Facilitation
technology
Social Movements
feedback
Participation
Individuality
team orientated
you can do anything
Blogs
problem solvers
impacting
911
Generation Y
determination
stand up for yourself
helicopter parents
terrorism
college
iPod
passion
online
Characteristics
Convergence
government
Video
interactive
respect yourself
lifestyle
competition
environment
Collaboration
micromanagement
Opportunity
Mobility
internet
family
easily bored
equality
Open
safety
RSS
web 2.0
Direct
Google
karate
Adaptable
seeks mentors
connected
Data Driven
personal planner
Diverse
job environment
myspace
just be yourself
instant
Productive
guitar hero
be respectful
praised
soccer camp
bureaucracy
expectations
Instantaneous
democracy
conform
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This presentation has been developed for the
benefit of those who desire to better understand
common characteristics of Generation Y and who
are interested in positively facilitating their
transition into an intergenerational workforce.
The presentation identifies common
characteristics of the generation, as a starting
point, in order to understand the motivations of
employees and for the benefit of developing
strategic and tactical approaches to disconnects
between generational values and business needs.
The presentation makes use of generalities and
may not represent everyone. We invite anyone
with edits, updates or inputs to this
presentation to post them as comments at
http//www.opennasa.com. The content of this
presentation will be continually updated in an
attempt to be as inclusive and representative as
possible.
3
There are over 70 million people in the US
belonging to Generation Y.
4
Gen X
Baby Boomers
Gen Y
Births (in thousands)
Birth Year
5
25
Generation Y is currently
of the US workforce, and is projected to be
47 of the US workforce by 2014.
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Google
Daily Show
youTube
SpaceShipOne
eBay
iTunes
CDs
The 2000 Election Crisis
Columbia Accident
Internet
Southpark
Columbine
Starbucks
Gen Y Formative Events
Amazon.com
9-11
Gaming
mac vs. pc
Terrorism
Simpsons
Reality TV
abu ghraib
Technology
Challenger Accident
Blogging
The Iraq War
Franchises
Online Shopping
Cable
Napster
MTV
Oprah
Celebrity Scandals
Global Warming
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These and many other formative events shaped
their view of the world.
8
Many describe this generation as
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a generation that is
individualistic
Generation Y is more individualistic than earlier
generations and seeks autonomy in their opinions
and behavior.
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a generation that is
team-oriented
Many in Generation Y enjoy working in groups
where they can share their ideas and talents.
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a generation that is
confident
Generation Y was raised with advice such as
anything is possible, to follow your dreams,
to be what you want to be, to pursue
happiness, and to just be yourselves.
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a generation that is
ambitious
and ambitions grow stronger for those that
attend college. Technical excellence is a
starting point and is inherently assumed.
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a generation that is
expecting
Expectations arise from absorbing the culture and
environment around them. Many have high
expectations for salary, job flexibility,
lifestyle, technology, and the future.
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a generation that is
famous
More opportunities for ordinary people to find
and audience on the internet or on reality TV
shows. Generation Y tends to be very comfortable
with social interactions.
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a generation that is
open
Generation Y is more willing to share feelings
and personal information. Opportunity linked to
willingness to share online.
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a generation that is
direct
Generation Y will give and expect honest feedback.
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a generation that is
empowered
Generation Y was encouraged to pursue happiness,
follow their dreams, and embrace individuality.
They have a strong sense of responsibility.
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a generation that is
wired wireless
Generation Y enjoys the convenience of
communicating electronically and wirelessly.
Yet, many are equally concerned about privacy.
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a generation that is
global
Generation Y grew up in and interacts with a
world that is connected, accessible, interactive
and open.
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a generation that is
mobile
Work at the office, the coffee shop, the hotel
lobby, or the airport. Always on the move.
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a generation that is
independent
For many, childhood filled with instability,
unpredictability, and uncertainty. Many do not
have an expectation for lifetime employment.
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a generation that is
information rich
Many get bored or frustrated if the information
flow is poor or too slow. Continuous partial
attention and multi-tasking may be a result.
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a generation that is
associative
Many are attracted to large social movements and
are civic or mission minded. Many value
associations and relationships in making
decisions.
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a generation that is
instantaneous
Generation Y is used to giving and receiving
information immediately. Anything is just a
Google search away.
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a generation that is
always on
Their networks and conversations dont end.
Many are comfortable blurring the lines between
work and life.
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a generation that is
impatient
Many raised in an environment and conditioned for
instant gratification. Sometimes
unrealistically so.
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a generation that is
adaptable
Generation Y is quick to cope with complexity and
can adjust accordingly.
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a generation that is
diverse
Generation Y is a diverse group in many ways
including race, religion, and lifestyle.
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here
a generation that is
and is already having a large impact on the
workforce!
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This generation has a lot to offer the workforce.
It is
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a generation that can
absorb discontinuous information and make meaning
of it.
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a generation that can
leverage their optimism for a better future.
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a generation that can
use tools and create technology to change the
world in new ways.
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a generation that can
cope with extreme complexity.
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a generation that can
provide energy and insight into process and
system improvements.
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a generation that can
be extremely productive and supportive, if
engaged.
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a generation that can
negotiate diverse or international situations
well.
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a generation that can
innovate and communicate in new and distinctive
ways.
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Failure for many in Generation Y is
Not pursuing an opportunity not trying Not
effectively managing school, work, and life
balance Not being true to oneself compromising
integrity Not succeeding not being
challenged Being normal
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Expectations for the work environment
Being valued and engaged Appreciate open
communication and feedback Value diversity and
globalization Flexible, informal, decentralized
work environments Like team atmospheres Measured
on results, not time spent on the job Follow
leaders based on credibility Not necessarily
afraid of losing their job Like to learn by
hands-on opportunities Openly talk about career
paths and options Desire the workplace to be fun
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Thoughts for Generation Y
Understand and respect other perspectives Seek
out mentors Use technology to make the job
easier Set goals. Take risks. Ask to be
involved Strive to understand the system Be
willing to compromise Share your success and
enable others Volunteer, Invest, Network Smile If
all else fails, wear a suit
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Thoughts for Employers
Understand and respect other perspectives Offer
to be a mentor Create custom career
paths Remember how the previous generation
misunderstood you Allow for a collaborative,
participatory environment Provide an opportunity
to learn by doing Develop interactive
training Encourage skill development Allow for
flexible, personalized work environments Involve
others in the big picture
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• General Content Based on the Generation Y
  Perspectives Presentation, 2007
  http//www.opennasa.com/files as well as numerous
  interviews, books, articles, blogs, and websites.
  Some content adopted from Generation Me by Jean
  M. Twenge, Ph.D, 2006.
• Cover art inspired from http//kosmar.de/archives
  /2005/11/11/the-huge-cloud-lens-bubble-map-web20/
  
• Advice Gathered through various research,
  discussions, and observations
• Additional Reading
• http//www.mccrindle.com.au/resources.htm
• http//www.gonzaga.edu/Campus-Resources/Offices-a
  nd-Services-A-Z/Alumni/GAMP/Managing-Generation-Y.
  asp
• http//www.cnn.com/2008/LIVING/worklife/06/04/bal
  ance.burnout/index.html?irefmpstoryview
• Original presentation given at the International
  Space Development Conference, May 29 - June 1
  2008.
• Last updated 09 June 2008