How to Turn Dysfunctional Groups into:

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How to Turn DysfunctionalGroups into

• Dynamic Teams
• Lori VanNess, MSHRA, SPHR, CPM

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Questions to Ponder

• Can I jet propel my group into a self-directed
  work TEAM?
• Can any group become a team?
• Do I understand the stages of Teambuilding?

• No
• NADA!!!!
• Maybe

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What is a Team?

• 2 or more people focused on single goal, task,
  project, relationship.
• What about this team?

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Some Memorable Quotes

• Real teams are much more likely to flourish if
  leaders aim their sights on performance results
  that balance the needs of the customers,
  employees, and shareholders. (The Wisdom of
  Teams Katzenbach Smith)
• Teamwork Simply stated, it is less of me and
  more we. unknown

• The strength of the team is each individual
  memberthe strength of each member is the team.
  Coach Phil Jackson
• When a team outgrows individual performance and
  learns team confidence, excellence becomes a
  reality. Joe Paterno

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Three types of Teams

• Creative design teams new product, process
• Problem-resolution team problem solving
• Tactical team execute plans launch new
  product/service

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Why use a Team?

• Share the load
• Different perspectives
• Many skills
• Brings out hidden talent
• Variety of personalities
• Cross functional perspective
• Create Synergy

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Roadblocks

• Lack of resources
• Conflicts
• Unrealistic timeline
• Lack of expertise
• Inability to make decisions
• Lack of authority
• Right people?

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What about the work environment?

• Structure
• Quality of services
• Communication
• Participation
• Skill development
• Quality of work life

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Characteristics of successful Teams

• Common goals
• Differences were assets
• Hard Work
• Many Leaders
• Celebrate victories

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Then there were theBad News Bears

• It is all about me!
• Finger pointing
• Strong body language
• Been there done that
• Work with him/her?
• Perceived Leader
• Hidden agendas
• Lack of trust
• Clueless

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Transformation Process

• Create a safe environment
• Diversity asset not liability
• Transform individual to functioning work unit
• Sxmexne txld me that teamwxrk depends xn the
  perfxrmance xf every single persxn xn the team.

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What about those differences?

• Groups
• Collection of individuals
• Work
• No sense of responsibility to each other
• No collaborative effort
• Lack of unified effort
• Absence of camaraderie

• Team
• Motivated by common goals
• Part of the Team
• Support each other
• Valued participation
• Genuine Trust
• Not wanting to let down the team
• Contributions by everyone

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Four stages of turning group to team

• Forming members come together with uncertainty
• Storming marked by conflict
• Norming beginnings of cohesiveness and
  closeness
• Performing group moves forward to accomplish
  objective

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Then the BHAG!Teamwork

• How do I fit in?
• Meetings, Bloody Meetings
• Set those GOALs
• Encourage solutions not whining
• Listen, Listen, Listen seek first to
  understand
• Set standards
• Respect diversity

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What is Teamwork?

• Providing assistance
• Acknowledge efforts
• Share expertise
• Provide information
• Feedback
• Listen
• Focus on solutions
• Share ideas

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How can I fuel up the troops?

• Empower your team
• Be part of the team
• Use job enrichment
• Create cross-functional team
• Mentor your team members
• Support efforts little steps
• Reward and Recognize
• Debrief project/problems

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What are the results of having Team?

• Better communication
• Fewer complaints
• Improved internal/external satisfaction
• Increased efficiency
• Innovation
• Creativity
• Better relationships

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Measurement

• Strengths/weakness
• Benefits
• Evaluate current level
• Measurable goals
• What rewards were used?
• What worked/what didnt?
• Did everyone cooperate?

• Were the right people on the team?
• Does the supervisor enhance or hinder the group?
• Debrief
• Team leader
• Team members
• Observer
• Facilitator

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There will be successes

• You win some, you lose some!
• Celebrate those wins!
• Celebrate the losses they are gifts of
  learning!
• Capture the learning and share!
• The challenge is worth it!!!
• Together
• Everyone
• Achieves
• More author unknown

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Thank You!

• Questions???