Creating PDSA Storyboards

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Creating PDSA Storyboards

• Telling Your Continuous Improvement Story!

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What is a PDSA Storyboard?

• A graphical representation of continuous
  improvement efforts
• Purpose To communicate progress to stakeholders
• Includes meaningful artifacts, data and quality
  tools
• Is organized around the PDSA wheel

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Plan Continuous Improvement
Define the System
Standardize Improvement
ACT
Assess Current Situation
PLAN
STUDY
Study the Results
DO
Analyze Causes
Try Out Improvement Theory
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Define The System

• Tell stakeholders
• Why was the project chosen?
• Who are the customers of the system?
• What did you measure? Why?
• Tools may include flow chart, operational
  definitions, data gathering plan, etc.

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Assess The Situation

• Tell Stakeholders
• How big of a problem is it?
• Is the system stable?
• Were there special causes at work?
• What did the baseline data look like?
• Possible tools include check sheets, run
  charts, pareto diagrams, etc.)

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Analyze Cause

• Tell Stakeholders
• What were the most important root causes?
• What did you propose to improve the system?
• What was your improvement theory?
• Possible tools include cause and effect diagram,
  relations diagram, improvement theory, etc.

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Try Out Improvement Theory

• Tell Stakeholders
• What was your improvement theory?
• How did you try out the improvement theory?
• Did you have to adjust the plan?
• Possible tools include force field analysis,
  action plan, etc.

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Study the Results

• Tell Stakeholders
• Did the improvement theory work?
• How did the results compare to the baseline data?
  
• Possible tools include run charts, pareto
  diagrams, etc.

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Standardize Improvement

• Tell Stakeholders
• How will you hold the gains?
• How will get others to implement the improvement
  theory?
• Possible tools include newly created flow
  chart, action plan, etc.

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Plan Continuous Improvement

• Tell Stakeholders
• What will you recommend is done next?
• How will you sustain the positive changes?
• What further improvements could be made?
• What will we work on next?

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