The Importance of Technology in a Childrens Advocacy Center with Special Emphasis on the NCAtrak Sys

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The Importance of Technology in a Childrens
Advocacy Center with Special Emphasis on the
NCAtrak System
National Childrens Alliance

• Troy Price, Coordinator of Information Services
• National Childrens Alliance

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Needs of a CAC

• Appointment Scheduling
• Case Tracking
• Intra-Agency Communication
• Inter-Agency Communication
• Reports Management
• Funder Accountability

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Not Appointment Scheduling
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Not Case Tracking
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Not Intra-Agency Communication
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Not Inter-Agency Communication
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Not Reports Management
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Not Funder Accountability
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Technology Eases

• Appointment Scheduling
• Case Tracking
• Intra-Agency Communication
• Inter-Agency Communication
• Reports Management
• Funder Accountability

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Appointment Scheduling

• Reduces Staff Time Dedicated to Scheduling.
• The Enormous Cost of Meetings.
• Example Web-based ACT software.
• Automating Scheduling Policy and Procedure
  Reduces Errors.
• Scheduled and Available Appointments are Clearly
  Displayed.
• Example Microsoft Outlook.

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ACT Software
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Appointment Scheduling

• Reduces Staff Time Dedicated to Scheduling.
• The Enormous Cost of Meetings.
• Example Web-based ACT software.
• Automating Scheduling Policy and Procedure
  Reduces Errors.
• Scheduled and Available Appointments are Clearly
  Displayed.
• Example Microsoft Outlook.

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Outlook Calendar Sharing
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Case Tracking

• Ease of Records Creation.
• Automates Data Entry.
• Example Microsoft Words AutoCorrect
  Feature.
• Strengthens Security of Records.
• Record Security Depends Upon Individual Adherence
  to Policy and Procedure.
• Example Individual Log-in Requirements.

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Word AutoCorrect
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Case Tracking

• Ease of Records Creation.
• Automates Data Entry.
• Example Microsoft Words AutoCorrect
  Feature.
• Strengthens Security of Records.
• Record Security Depends Upon Individual Adherence
  to Policy and Procedure.
• Example Individual Log-in Requirements.

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Individual Log-In
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Intra-Agency Communication

• Agency Wide Announcements
• Meetings or Tracking Down Individuals Reduce
  Efficiency.
• Example Macintosh Apples Instant
  Messaging (1992).
• Creates Record of Communications
• Archive of Electronic Correspondence
  Automatically Created.
• Example Printed Emails are Written
  Documentation.

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Instant Messaging
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Intra-Agency Communication

• Agency Wide Announcements
• Meetings or Tracking Down Individuals Reduce
  Efficiency.
• Example Macintosh Apples Instant
  Messaging (1992).
• Creates Record of Communications
• Archive of Electronic Correspondence
  Automatically Created.
• Example Printed Emails are Written
  Documentation.

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An Email Suitable For Printing.
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Inter-Agency Communication

• Electronic Communication Becoming Pervasive in
  Workplace.
• With Email / Voicemail / Paging / Cellphones, Our
  Partners are Always Available.
• Example )
• Funding for Communication Technology abundant.
• Efficiency and Reduction of Resources Driving
  Support for Technology.
• Example Available OVC Minigrants.

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Emailers know Emoticons.
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Inter-Agency Communication

• Electronic Communication Becoming Pervasive in
  Workplace.
• With Email / Voicemail / Paging / Cellphones, Our
  Partners are Always Available.
• Example )
• Funding for Communication Technology abundant.
• Efficiency and Reduction of Resources Driving
  Support for Technology.
• Example Available OVC Minigrants.

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http//www.ojp.usdoj.gov/ovc/fund/expandingoutreac
h/welcome.html
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Reports Management

• Our Understanding of Our Program is of More Value
  Than Our Counting and Collating Skills.
• We Know How to Accurately Represent our Services,
  Numbers are a Tool in our efforts.
• Example No Masters Course in Counting Tic
  Marks.
• Report Automation Allows for More Time Spent
  Elsewhere.
• Why Arent You Shipping With a Funder?
• Example Excels Formulas.

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Did we spend those years in College to count like
this?
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Reports Management

• Our Understanding of Our Program is of More Value
  Than Our Counting and Collating Skills.
• We Know How to Accurately Represent our Services,
  Numbers are a Tool in our efforts.
• Example No Masters Course in Counting Tic
  Marks.
• Report Automation Allows for More Time Spent
  Elsewhere.
• Why Arent You Shipping With a Funder?
• Example Excels Formulas.

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Excel Formulas Are A Help.
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Funder Accountability

• Technology Allows More Detailed, Personal Contact
  with Funders.
• Thank Yous, Annual Reports, Appeal Letters,
  Newsletters, Necessary Reports, Birthday
  Greetings, and the list goes on!
• Example AFPs Convention Vendors.
• You Can Create Quality Publications.
• Printing on Demand is Reducing the Cost of
  Publications.
• Applications Work Together to Produce Quality
  Work!

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For More Information

• Troy PriceCoordinator for Information
  ServicesNational Childrens Alliance516 C
  Street NEWashington, DC 20002(606) 432-9950